Transformational Services 
 
Contact: 
Paul Hill 
Town Hall 
 
Tel: 
(01723) 232304 
St Nicholas Street 
 
Fax: 
0870 2384159 
Scarborough  
 
e-mail:        [email address] 
YO11 2HG 
 
Web site:   www.scarborough.gov.uk 
Head of Transformational Management: 
 
DX:          719232 SCARBOROUGH 5 
Nicola Willis 
 
 
Your Ref: 
 
Our Ref: FoIA506   
 
Freedom of Information Request 
 
Dear Mr Johnson 
 
Thank you for your recent request under the Freedom of Information Act.  You asked for the 
following information. 
 
a) How many findings of maladministration the local government Ombudsman has made 
against your council over the last 10 years. 
     b) How many findings of maladministration your council, either in full or in part, has 
refused to accept. 
     c) How many findings of maladministration your council has accepted but refused to 
comply, either in full or in part, with the Local Government Ombudsman's 
recommended remedy. 
 
The answers are: 
 
a)  Six (period 1998-2008) 
b)  None 
c)  None 
 
We hope you are happy with our service.  But if you are not satisfied with the way your 
request has been handled, please contact— 
Janet Deacon  
Customer Services Manager 
Town Hall, St Nicholas Street, Scarborough, North Yorkshire YO11 2HG  
or email [email address]  
and your complaint will be considered under the Council’s complaints procedures. 
 
If, after that procedure, you are still not happy, you may appeal to— 
The Information Commissioner   
Wycliffe House, Water Lane,   
Wilmslow, Cheshire SK9 5AF 
Tel: 01625 545745    Fax: 01625 524510 
e-mail: [email address]
website: www.informationcommissioner.gov.uk
 
Yours sincerely 
 
Paul Hill 
Service Transformation Manager 

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