This is an HTML version of an attachment to the Freedom of Information request 'Local Government Ombudsman'.

Dear Mrs Johnson

Thank you for your e-mail, requesting that certain information is made available to you under the Freedom of Information Act 2000. The Council has now started to process your request.

The Council always aims to disclose information as quickly as possible. However, if for some reason we cannot complete your request within 20 working days (ie by 25 September 2008) we will write to you again before that date to explain why and to let you know when you will receive the information. Please remember that documents sent by post may take few extra days to reach you.

The Council will normally disclose all the information which you have requested unless there is a good reason for not doing so. Under the Act, some types of information may be exempt from the duty to disclose it. Some of the exemptions are "absolute" and some only apply where it is in the public interest not to disclose the information. If any information will not be disclosed because it is exempt, we will write to you and explain why. Please note that, whilst the Council will disclose documents which already exist and which contain the information which you have requested, the Council is not required to compile documents specifically to deal with your request.

Once the information has been identified, the Council can also ask that you pay a fee to cover the costs of any printing, photocopying, postage, etc., for processing and delivering the information to you. If the cost of collating the information you have requested costs the Council more than £450 you will also have to pay this charge. Details of any fee to be paid will be notified to you as soon as possible.

Please quote the reference number 08/116 in any future correspondence about this request.

If you have a complaint about the way the Council has handled your request for information you may use the Council's complaints procedure, which is available on the Council's website. If, after using this procedure, you remain unhappy with the way the Council has dealt with your request you may ask the Information Commissioner to review the case.

Wendi Batteson

Chief Solicitor and Monitoring Officer

Freedom of Information Co-Ordinator

Tonbridge and Malling Borough Council

e-mail: [email address]

website: www.tmbc.gov.uk