Mrs Johnson
I am able to supply Ombudsman's letters for the last 3 years
<<ombudsman Annual Letter 2007-8.tif>> <<LGO Annual letter to LBC 2006-07.pdf>> <<ombudsman Annual Letter 2005-6.tif>>

You should contact the Ombudsman's Office for previous years.

Similarly I can provide the following information for the past 4 years from a passworded Audit Commission webpage
Extract from Audit Commission website
http://piprofiles.audit-commission.gov.uk/Section.aspx?sectionId=207#207
Complaints
Complaints to the local government ombudsman
During 2007/08, the Local Government Ombudsman received 57 complaints relating to the council, compared to 42 in the previous year and of those complaints received in 2007/08 7 were dealt with by local settlement.

Context : Ombudsman: Total complaints received
Comparison group: All Authorities

Year    This Authority  Increasing / Decreasing Quartile Position       Lowest 25%      Median  Highest 25%    
2004/05 41              2       18      28      51     
2005/06 45      Picture (Metafile)        2       16      28      52     
2006/07 42      Picture (Metafile)        2       16      27      51     
2007/08 57      Picture (Metafile)        1       15      25      49     
Context : Ombudsman: Decisions with maladministration

Year    This Authority  Increasing / Decreasing Regional Average        National Average       
2004/05 0               0       0      
2005/06 0       Picture (Metafile)        0       0      
2006/07 0       Picture (Metafile)        0       0      
2007/08 0       Picture (Metafile)        0       0      

As you can see no cases of maladministration were found
There were no cases of maladministration which the council refused to accept or to comply with

Information for previous years should be requested from the Ombudsman's Office

If you are unhappy with our response, please write to me at Town Hall. Luton. LU1 2BQ. If you remain unhappy after the conclusion of the Council’s internal complaints procedure you may apply to the Information Commissioner Wycliffe House, Water Lane, Wilmslow SK9 5AF.

Barry Brown

Co-ordinator, Chief Executive's Dept


-----Original Message-----
From: A Johnson [mailto:xxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx]
Sent: 24 August 2008 23:49
To: ~LBC Freedom of Information
Subject: Freedom of Information request - Local Government Ombudsman

     Dear Sir or Madam,

     I would like to know,

     a) how many findings of maladministration the local government
     ombudsman has made against your council over the last 10 years.

     b) how many findings of maladministration your council, either in
     full or in part, has refused to accept.

     c) how many findings of maladministration your council has accepted
     but refused to comply, either in full or in part, with the local
     government ombudsman's recommended remedy.

     Yours faithfully,

     A Johnson (Mrs)

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