This is an HTML version of an attachment to the Freedom of Information request 'KCC members' grant awards'.
 
 
 
 
 
 
 

Kent Highway Services 
 
 

Member Highway Fund 
Member Pack 
 
1 July 2009 
 
 
 
 
 
 
 
 


Contents 
 
Introduction by Nick Chard............................................................................page 3 
 
Protocol .........................................................................................................page 4 
 
Factors for Consideration .............................................................................page 6 
 
Common Problems and Potential Solutions..................................................page 8 
 
What to do Next ..........................................................................................page 15 
 
Application Form MHF1.0 ...........................................................................page 17 
 
KHS Investigation proposal MHF2.0 ...........................................................page 18 
 
KHS Works proposal MHF3.0 .....................................................................page 20 
 
 
 
- 2 - 

Introduction by Nick Chard 
Cabinet Member for Environment, Highways and Waste 
 
 
 
Money for the highway should not be spent for spending’s sake. Every penny should 
be directed towards an identified problem. Kent Highway Services carefully prioritises 
its funding across the county so that issues of highest need or merit are tackled first. 
But sometimes this may mean that locally important problems miss out. The Member 
Highway Fund is a way to address that, allowing Members to identify local issues that 
KHS officers can then provide advice on appropriate solutions and costs, within the 
framework of existing policies. 
 
This money is over and above what KHS receives to carry out its work on a day to 
day basis. It is to buy extra resources – people’s time, equipment and plant – to go 
further, and tackle local problems. That may be relatively quick – for example, hiring 
a gang for a few days to tidy up the highway, or buying overtime for the police to 
carry out speed checks – or it may be a longer term approach, requiring design work 
and public consultation before a solution can be implemented. 
 
As is explained in this booklet, new problems will take time to develop workable 
solutions, but there are often issues and proposals which are awaiting their turn in a 
countywide programme. It would be possible to use Member funding to accelerate 
the delivery of local schemes, which may otherwise be waiting for some years before 
coming to fruition – if indeed they are not overtaken subsequently by more pressing 
needs.  
 
The choice is now yours – just identify the problem, and KHS officers will advise on 
possible solutions. 
 
 
 
- 3 - 

Member Highway Fund Protocol 
 
This protocol was approved by the County Council at its meeting on 25th June 2009. 
 
The purpose of the fund is to resolve local highway issues. This should be spending 
in addition to Kent Highway Services’ normal activities, and should not duplicate work 
already planned by KHS. It can be used to enhance works already planned. 
 
All proposed spending must comply with the law and existing KCC policies and not 
prejudice road safety. It should contribute to the overall objectives of Kent County 
Council, and represent value for money. Members should be aware of the KHS 
Business Plan, and the targets and objectives applying to KHS. 
 
There is only provision for ongoing maintenance of works normally maintained by 
KHS; any proposal which does not meet this criterion is excluded. 
 
In the 2009/10 financial year, each Member of the Council can recommend highway 
spending up to a total of £25,000. There is a simple but formal application procedure 
which Members must use in every case. Members recommend which applications 
should receive funding; only the Cabinet Member for Environment, Highways & 
Waste can decide whether an application is funded. 
 
Members should bear in mind that KCC has formal processes to consider and 
approve spending, in line with the KCC Constitution. The process does not provide 
instantaneous decisions, as it is subject to the usual rules of scrutiny. If the Cabinet 
Member’s decision on the proposed spending of the fund is called in for scrutiny, this 
may inevitably involve some delay.  
 
Special procedures apply to any spending recommended by the Cabinet Member. In 
such cases, the Leader of the Council must approve and sign the formal approval to 
the spending. 
 
Under the Code of Member Conduct, every Member is personally responsible for 
declaring any prejudicial or personal interest that they may have in the matter they 
are putting forward. If a Member holds a position of general control or management 
or has some other close association with an organisation that is to directly benefit 
from the proposal, then the Member is likely to have a prejudicial interest. For 
example, membership of the governing body of a school which would directly benefit 
from a proposal should normally be regarded as creating a prejudicial interest. 
Where there is any doubt on the matter of prejudicial or personal interest, 
Members should seek guidance from Democratic Services 
 
All spending must be approved by the Cabinet Member (or delegated representative) 
before any studies or works take place. The Cabinet Member will give reasons for 
any spending request that is not agreed. Studies and works can only be 
commissioned by KHS. 
 
Members are asked to identify the problems, so that officers can then suggest a 
range of possible solutions. KHS will produce a guidebook to the commonest 
examples.  
 
Spending will either be revenue or capital. Revenue funding can be used to buy 
additional routine work, for tasks such as grass cutting, the use of a gang, or road 
 
- 4 - 

safety education. These are mostly at a fixed price. It can also be used to buy staff 
time, including from partner organisations where these are willing to take part.  
 
Capital works include infrastructure projects (including design costs) such as 
resurfacing, integrated transport schemes or streetlights. These generally need to be 
priced individually, because circumstances vary so much between different locations, 
in particular the cost of traffic management to ensure that the works can be 
undertaken in safety. An investigation fee will be charged for such work. 
 
Members are recommended to select works as early as possible, as many require 
planning and time to obtain the extra resources needed; capital works cannot be 
guaranteed if identified after 31 October 2009. Please note priority will be given to 
completing works already planned by KHS. 
 
Revenue works generally have shorter lead-in times, although there may be 
seasonal constraints. However, the majority of capital projects will be implemented 
during 2010-11, because of the time necessary to ensure proper design and 
consultation, including complying with the Traffic Management Act. 
 
Members have the option to roll this year's money into next year (2010/11), or to pool 
funds in order to pay for schemes costing more than £25,000. This includes joining 
other Member funding subject to all the same processes and regulations.  As this is a 
two-year pilot, there is no option to roll funds over into a third year. If costs overrun, 
this will be rolled forward to be the first call on the following year’s allocation. 
  
Details of spending will be reported annually to the Highways Advisory Board, and 
will appear in the appendices of reports presenting spending details to Joint 
Transportation Boards. 
 
In the event of a dispute, the matter will be resolved by the Cabinet Member for 
Environment, Highways & Waste, the Director of Environment, Highways & Waste, 
and the Director of Kent Highway Services (or their nominated representatives). 
 
This protocol will be reviewed by the Cabinet Member for Environment, Highways 
and Waste once the Member Highway Fund is operational. 
 
Decision-making criteria: 
 
Priority will be given to projects that support one or more of these strategies: 
  KCC’s Towards 2010 
  Key Performance Indicators 
  Local Transport Plan Shared Objectives 
  Vision for Kent and Public Service Agreement 
 
- 5 - 

Factors for Consideration   
 
Capital or revenue? 
The Member Highway Fund is made up of both capital money, which must be spent 
on infrastructure projects (including design costs), such as resurfacing, integrated 
transport schemes or streetlights, and also revenue funding, which can be used 
towards buying staff time, grass cutting, hiring a gang or road safety education. 
Capital items may require an investigation before a price can be advised. 
 
Spending for community benefit 
Each proposal for spending will need to demonstrate how it is to the benefit of the 
community as a whole, rather than being spent to benefit an individual. Proposals 
should also demonstrate community support, and how they further the aims and 
objectives of KCC (such as Vision for Kent, Towards 2010, and the shared priorities 
for transport – tackling congestion, improving accessibility, increasing road safety, 
improving air quality).  
 
Legal procedures 
Some matters, such as parking restrictions and traffic regulation orders, follow a legal 
process that may result in a proposal being turned down. This may take several 
months. Costs will have been incurred in developing the proposal, and irrespective of 
whether it succeeds or fails, these will have to be paid from a Member’s fund. It is 
particularly important to note that the outcome of a proposal involving a legal process 
cannot be guaranteed. 
 
Seasonal issues 
Some procedures can only take place at certain times of the year. For example, we 
can only undertake surfacing and lining in the drier months – usually April to October. 
The tree planting season is from November to March. Please contact KHS as soon 
as possible, to allow for the time needed to implement projects.  
 
Installation costs 
Please note that one of the highest costs in most schemes is the traffic management 
arrangements, put in place to protect the public and the workforce during 
construction. In general, costs are highest for main roads and where road closures 
are necessary. These costs are not proportional to the price of the work, and often 
represent a substantial portion of otherwise low cost schemes.   
 
External funding 
There may be opportunities for money from other sources to extend the scope of 
works (such as parish councils or the Members Community Grant) which may entail 
working to particular deadlines. Known details are shown in each section.  
 
Reporting process   
Details of spending plans need to be approved by the Cabinet Member and sufficient 
time will need to be allowed, for this to happen. This will take place on a monthly 
basis; there will also be updates to Joint Transportation Boards, and an annual report 
to the Highways Advisory Board. 
 
Traffic Management Act – the control of roadworks 
The permit scheme to control roadworks applies to works undertaken by KHS as well 
as by utilities. KHS must give a minimum of three months notice to book road space, 
and this notice cannot be given until work is fully designed and approved. As a result, 
 
- 6 - 

most schemes will take at least six months to come to fruition, and sometimes 
considerably longer. 
 
Publicity 
Press releases in conjunction with any proposal must be issued by the KCC Press 
Office. These will be factual and can contain a quote from the local Member, 
provided this does not breach any KCC policy or guideline. 
 
- 7 - 

Common Problems and Potential Solutions 
 
“There is speeding in my road” 
Speed survey 
The first thing is to quantify the extent of a problem through a speed survey (guide 
price £500). Analysis of the results will show what scope there is to change drivers’ 
behaviour. If less than 15% of vehicles significantly exceed the speed limit, then that 
is taken to be the norm, and no physical measures are needed. If typical speeds are 
slightly higher, then a possible solution is to work with the police by funding 
occasional speed checks. 
 
Changes to speed limits are currently the subject of a countywide programme to 
meet the government’s latest criteria. It is inappropriate to accelerate this process, so 
in line with current policy, KHS will not investigate any such requests. KHS will 
continue to review crashes on an annual basis, and assess whether speed was a 
factor in any of these. 
 
The Speedwatch campaign relies on local volunteers to undertake speed checks in 
conjunction with the police. If a driver is found to be speeding twice within a twelve-
month period, the vehicle’s registered owner receives a warning letter from the 
police. If the same vehicle is caught three times, there is a further warning, and 
possibly follow-up action by police officers. Fund money can be used for initial start-
up costs, or administrative support to ensure letters are sent (which otherwise relies 
on volunteers). 
 
Another solution that we are trialling to monitor traffic speed is Speed Indicator 
Devices (SID's). These are mobile devices that are utilised for a few weeks at a time 
and will be moved around the County to monitor speed. We are hoping that these 
prove to become an effective tool to monitor speed and form another part of the 
solution to allow us to ultimately reduce excessive speed.  
 
Flashing interactive signs 
Flashing interactive signs are used as a reminder to drivers who having entered a 
lower speed limit and have failed to reduce their speed. They can only be used in 
conjunction with a change in the speed limit. They are activated by drivers whose 
speed is above a certain threshold. They show the speed limit of the road with 
warning flashing lights above and below the sign.  
 
To ensure that the flashing interactive signs remain effective, there are strict criteria 
that govern where they are sited. They are not suitable for every location, and the 
need for a power supply can often be the most expensive part of the project, with 
costs in the range £5000-£8000. Most suitable sites should already have been 
identified and funded by KHS’s normal annual programme. Similarly, there is an 
annual programme to identify sites for safety cameras, and those that qualify are 
already funded by KHS. 
 
Traffic Calming 
Traffic calming using physical features can also be considered. This may create 
problems of noise and congestion where none exist at the moment, and often has a 
very mixed reception. Physical traffic calming is generally not possible on main 
roads, or those without street lighting. The cost of such schemes is usually in excess 
of £50,000. 
 
 
 
- 8 - 

“There are too many lorries on rural roads” 
More than 84% of freight in the UK is moved by lorry. That includes deliveries to 
homes, shops and workplaces; and the collection of raw materials such as 
aggregates, foodstuffs and rubbish.  
 
Many of these lorries will have legitimate business in rural areas, and there is little 
option but to use rural roads. Drivers of large vehicles find narrow roads difficult too, 
and so rarely venture on to minor roads except where there is a need to do so. Lorry 
bans are therefore rarely a solution, because exemptions must be allowed for these 
essential movements. KCC also supports rural businesses, which are often based in 
former agricultural buildings. These will be served by lorries, almost always at a 
lesser frequency than the previous agricultural traffic. 
 
KHS also provides information to the main satellite navigation companies giving 
advice on routes suitable for lorries. 
 
“There is flooding in my road” 
KHS recognises that drainage issues were sometimes poorly dealt with. A dedicated 
drainage team has now been set up, and has prioritised a programme of work across 
Kent. This is being monitored using new GPS technology to pinpoint accurately 
troublesome drains for action, and enables a history of every location to be built up. 
KHS’s resources are fully committed to this programme, which means extra people 
and equipment would have to be hired in to accelerate work at other sites. This would 
cost about £3100/per week. 
 
Of course, flooding may be the responsibility of other bodies, including farmers, the 
water companies and the owners of land next to the highway. 
 
“It is dangerous to cross the road” 
How is it dangerous? Who wants to cross it? Why and at what times of day? The 
answers to these questions will influence the choice of solution.  
 
Sometimes it may be a case of cutting back vegetation for better visibility; more 
radically, parking may need to be restricted. If it only affects schoolchildren at the 
beginning and end of the school day, a school crossing patrol is the ideal solution 
(cost typically £3000/year, and usually funded by the school). A steady trickle of 
people throughout the day could benefit from an island, if the road is wide enough. 
Higher flows may merit a zebra crossing (£30,000) or a pelican-type crossing 
(£75,000). However, these solutions will impact on adjacent properties, including the 
loss of on-street parking. 
 
“Parking is awful in my area” 
Parking problems can be highly emotive, and include abuse of restrictions, 
obstruction, and parking on the pavement which causes difficulties for pedestrians 
and possible damage to the pavement.  
Enforcement 
KHS works with district partners to control and enforce parking restrictions, although 
where there are no yellow lines, the police will usually need to be involved. Some of 
our partners are willing to undertake extra enforcement (by paying overtime) if these 
costs are met – for example, in the evenings or in rural areas. 
There is also the possibility of funding extra equipment to improve enforcement, for 
example some officers now use bicycles, so that they can reach incidents more 
 
- 9 - 

quickly in congested areas and town centres, using short cuts not available to motor 
vehicles. 
Restrictions 
With public support, changes can be made to parking restrictions, although this is a 
legal process and the outcome cannot be guaranteed. This could include formalising 
Keep Clear zig zag markings at schools, or formally banning parking on the 
pavement. 
In some circumstances, bollards may be appropriate, although account needs to be 
taken of underground services. We must also ensure that there is enough room for 
pedestrians (including wheelchair users) to pass by safely, as well as vehicles. There 
may be extra costs associated with conservation areas. 
Car clubs 
An alternative solution may be to start a Car Club, where a car can be hired for as 
little as an hour at a time. It does depend on whether a commercial provider 
considers it to be viable, and Member money could be used towards creating a legal 
parking place for the club’s car. 
 
“The trees and vegetation look uncared for” 
Grass cutting 
KHS pays for grass cutting for a fixed number of times per year. A common view is 
that this is not enough in urban areas, and too indiscriminate in rural areas.  Trees 
and other vegetation are dealt with on a “safety first” basis, and growth rates of all 
plants are affected by climatic conditions.  
More regular programmes of maintenance and cutting can be bought, if sufficient 
notice is given. One-off visits are extremely disruptive, but if notice is given by the 
end of February, programmes can be re-arranged to accommodate extra activities on 
a regular basis.  
 
Tree planting 
KHS is also particularly aware that some shrub planting in housing estates is no 
longer appropriate for modern conditions. In some cases, using different species can 
solve the problem; elsewhere, replacement by grass or even tarmac might be better. 
Costs will vary with the size of the area. 
 
In many streets, all the trees are roughly the same age, so will generally require 
replacement at the same time. Ideally, streets should contain trees of a mixture of 
ages. KHS currently plants around 600 new trees each year, and fells around 1000. 
More trees can be bought, if they are ordered by the end of August for planting the 
following year. The cost of a new tree, including inspection of underground services 
and other preparatory work, is £500 per tree. 
 
Tree cutting 
Trees are cut back for highway safety reasons (e.g. to allow double deck buses to 
pass safely) but KHS policy is not to cut back to increase light. Different species grow 
at different rates, and so there is no fixed policy as to when cutting back (pollarding) 
should take place. Please note that many trees growing next to the road are the 
responsibility of the landowner, rather than KHS. 
 
“Overgrown vegetation is obscuring signs and sightlines” 
The rapid changes in seasonal conditions mean that we cannot always keep up with 
the growth of vegetation at the roadside. In general, we cut grass six times a year, or 
more frequently if there is a known safety problem. In rural areas, we are criticised for 
 
- 10 - 

cutting wild flowers, and in urban areas, we are criticised for not keeping everything 
to the same standard as a lawn. 
 
Although extra cuts can be organised, these are expensive on one-off basis, but can 
be programmed in for the following season. In some cases, it may be that a more 
radical approach is needed, replacing existing vegetation with more appropriate 
species, or even eliminate it altogether.  
 
“No-one inspects the roadworks in my area” 
KHS inspects around 10% of all roadworks that take place, using one inspector in 
each district. This number can be increased if additional temporary staff are taken on. 
For example, if several Members worked together to fund an additional inspector for 
a minimum of six months, the total cost would be about £14,000, and would increase 
the number of inspections by more than 50%. It would also be possible to carry out 
more activities outside normal hours for example checking on temporary traffic lights. 
 
“The streetlights in my area are poor” 
KHS looks after more than 112,000 streetlights and almost 20,000 other illuminated 
signs and bollards. There are set standards for the appropriate level of lighting for 
different roads and paths, and there is an extensive programme to modernise lighting 
around the county. Lighting must also meet certain safety standards; parish lighting 
rarely meets any of these standards.  
 
In general, it is difficult to provide isolated additional lights, especially if there is no 
power source easily available, as KHS relies on others – primarily EDF – to supply 
power to street lights. Isolated lights are also more costly to maintain, because it 
takes longer to travel to them. Where there is already a system of lights, an additional 
one can often be accommodated, if it complies with our standards. In some cases, 
requests are made to illuminate dark areas to reduce anti-social behaviour; in others, 
lights are accused of attracting young people to hang around them. 
 
KHS will need to consider each request on an individual basis – costs for an 
individual light can vary from £1000 to £5000. Alternatively, money could be used to 
accelerate the priority of a scheme for modernised lighting. 
 
“A particular street looks unkempt and leads to anti-social behaviour” 
KHS acknowledges that the appearance of a street can influence what people think 
and how they behave in it. This might be the general tidiness, the presence of graffiti, 
faded lines on the road, lamp columns in need of some tender loving care or shrubs 
and bushes in need of cutting back. 
Ideally, all of these things should be tackled in one programme, involving partner 
organisations as necessary, such as Crime & Disorder Reduction Partnerships, or 
district councils which are responsible for street cleaning and litter. This kind of 
approach may lever further funds from different partners, so that more can be 
achieved overall. 
We call this StreetBlitz or Street Makeover and we would use resources from 
throughout KHS to make the street spick and span. There is no fixed price for this, 
because the scale of the work will vary from site to site: it could be as little as a few 
pots of paint, to replacement of lighting columns and new litter bins. 
 
“Improvements are needed so a walking bus can start” 
KHS’s main programme to make improvements to the highway has long lead-in times 
to allow for all the necessary planning and consultation. This is invariably much 
 
- 11 - 

longer than the timescale for starting a walking bus. If there are only minor changes 
which do not require consultation – such as providing signs, adding a dropped kerb, 
some guard railing or improving a crossing point – these could be undertaken fairly 
quickly, to enable a walking bus to start sooner than would otherwise be the case. 
 
Please note that if alterations to parking are required, there is a much longer 
timescale, to allow for consultation, and if needed, changes to legal orders. 
 
“The surface of this road or pavement is appalling” 
Each year KHS analyses the state of the 5000 miles of roads in the county. This 
includes scanner surveys on a periodic basis to check the underlying condition 
beneath the surface. Sites are then ranked in priority order, taking into account the 
life left in the existing surface: the visual appearance is not always a good indicator of 
this. Existing budgets will not pay for all roads – in general, main roads receive the 
lion’s share, as they are busier and wear out more quickly. As a result, many local 
roads never reach a high enough place in the queue to receive funding. But there will 
be an eventual need to resurface, and member fund money could be used to 
accelerate when the work is done. Typical costs are from £10 per square metre for 
gripfibre overlay on a rural road, to £30 per square metre for an urban area. Road 
closure costs would be on top of this figure. 
 
In addition KHS manages about 4000 miles of pavements. These are regularly 
inspected and assessed for future repairs. As with the roads, only a portion of the 
work required can be carried out under existing budgets. 
 
Ideally we need to know of surfacing projects by 31 October each year of work to be 
done the following year, so that a programme making the best use of resources can 
be drawn up. 
 
“The road is full of potholes” 
KHS does its best to deal with potholes likely to cause injuries and crashes, and with 
more than 5000 miles of roads, we also rely on the public to help make us aware of 
where they are. We are fully funded to undertake this work in a cost-efficient way, 
and the authority to spend Member fund money cannot make this happen any faster.  
 
A possible option is to hire a gang to carry out a number of minor tasks in a particular 
area in one go. This could include patching, cleaning and repairs to signs. A gang 
would need to be hired for a minimum of a day (or multiples thereof) at a typical cost 
of £600. 
 
“I’d like to see higher quality materials used in improvement schemes” 
KHS uses a standard palette of materials, which have been tested and have a known 
maintenance cost over their life. Anything different will need to be assessed to 
understand both initial costs and lifetime costs – for example: is specialist 
maintenance required, is the supplier nearby, is it a bespoke product? Fund money 
could be used to cover the extra costs over and above standard materials, and would 
also need to provide a sum for future maintenance.  If this does not happen, KHS can 
only replace or renew damaged items with standard products. 
 
“It’s not safe to walk in the road: we need a pavement” 
KHS assesses the need for pavements, and puts forward schemes for funding by the 
Local Transport Plan. The pavements likely to be busiest – generally those in urban 
areas – will have the highest priority and therefore most likely to be funded. There 
are other schemes which are locally important, and which could be funded by a 
 
- 12 - 

Member if land is in KHS’s control. Unfortunately, KHS cannot consider schemes on 
land outside its control, although parish councils and other bodies may wish to 
assemble land to provide it to KHS. 
 
“I think there needs to be a sign” 
KHS’s over riding policy is to reduce sign clutter, while only signs approved by the 
Department for Transport may be erected on the highway. These should be funded 
by normal budgets. 
 
Member money could be used towards signs that are not maintained by KHS, which 
are mainly village and town nameplates, or historic milestones. It is suggested that 
this should be in partnership with the local parish or town council. 
 
“People with disabilities need more dropped kerbs” 
Each year KHS allocates a small amount of money to each district to carry out this 
work, together with a larger budget for a major programme in one district. The need 
for dropped kerbs is usually identified in conjunction with the local access group, 
which recommends which kerbs should be implemented first. Further funding will 
enable a greater number of dropped kerbs to be constructed, and these should be 
targeted towards community needs rather than those of an individual person. The 
cost varies depending on the traffic management measures needed, but is around 
£1000 per single site. 
 
“There is very little public transport in a rural area” 
Although KHS spends over £7 million per year on supporting bus services, it is not 
possible to meet everyone’s travel needs. It is important to make sure that details of 
all the travel options available are publicised (perhaps by distributing timetables to 
households) before considering alternatives, such as a community working together 
to provide its own transport. 
 
Community minibuses use volunteer drivers and running costs are paid for by the 
community. Provided that a satisfactory agreement exists to maintain and fund the 
bus, and that its use will not undermine existing local public transport, then Member 
money can be used to fund the initial purchase. Please note that in order to comply 
with the law; KHS cannot make contributions to running costs other than through 
competitive tendering. 
 
“Facilities for cycling are poor” 
KHS acknowledges that the quality and extent of cycle routes varies across the 
county. In most towns, the need is to create a coherent network, although there are 
also short unconnected lengths that may be of local importance to avoid a particular 
hazard or to meet an identified need. Where routes are not connected, land issues 
have often held this up, leaving gaps in the network. If land is readily available and 
construction is straightforward, then cycle routes cost from £200 per metre upwards 
to build. 
 
Cycle parking is another area where Member Funds can make an immediate 
improvement, which can cost from as little as £200 per site. 
 
In some cases, there may be opportunities for match funding from external sources 
to extend the scope of the works. 
 
 
 

 
- 13 - 

“Roads are not gritted when it is icy” 
KHS has an extensive programme of salting, covering Kent’s main, secondary and 
locally important routes. These routes are reviewed each year. For more minor 
roads, it is appropriate to provide a salt bin so that the local community can make use 
of it to meet their own needs. This costs about £250.  
 
Please note it is not possible to guarantee that a salt bin will always be full. 
 
“Bus passengers have nowhere to wait” 
KHS works with bus operators to improve bus stops, there may be some places 
where stops are of poor quality and need improvements, such as hard standing, or 
raising the kerb level to make it easier to get on a bus. Costs vary from site to site, 
but typically are between £1000 and £3000. 
 
Not all stops have bus shelters. KCC does not own shelters, but has a long history of 
providing grants to others, who then take ownership and maintain them. The Member 
Highway Fund can be used in the same way, possibly by contributing to projects part 
funded by parish or district councils. An agreement should be in place to show that 
maintenance will take place. Very basic shelters cost around £2000; top of the range 
models may reach £10,000. 
 
 
 
Note about prices: 
All of the prices given in this document are for standard, straightforward conditions. 
There are additional costs for traffic management, time restrictions on working (e.g. 
off peak only), and site facilities. These will cause the price of low-cost items to rise 
proportionately more than for high-cost items. 
 
Reasons prices might be higher than typical figures include: 
 
  Investigation Fee - original request modified during course of investigation 
  Conservation area - conservation grade materials cost more 
  Tree planting - site clearance costs 
  Electrical items - supply requires upgrading or needs new supply 
  Road resurfacing - coloured and anti-skid surfacing and white lining all add 
to cost 
  Pavement resurfacing - need to maintain access for vehicles across the 
pavement 
  Zebra crossing - road requires surfacing before zebra can be laid 
  Pedestrian crossings - streetlights, signs and underground services may 
need to be moved 
 
 
- 14 - 

What to do next 
 
It is worth reiterating that the purpose of the fund is to resolve local highway issues. 
This should be spending over and above KHS's normal activities, and should not 
duplicate work already planned by KHS.  
 
The first thing to do is to tell us about the problem or issue which needs investigation. 
Although informal discussions may take place, we'd like to make sure that we have 
understood this properly. To avoid misunderstanding, Members are asked to 
complete Form MHF1.0. 
 
On receipt of this, we can start the process of determining what might need to be 
done. Revenue schemes based on common activities can be priced fairly easily; 
however, capital spending will require design or survey work to establish a price for 
what eventually might be built. For this a non-returnable investigation fee is payable 
in advance. 
 
In some cases, it will be possible to waive the investigation fee if it is an issue we 
have already considered – for example, where a Member wishes to implement an 
unfunded scheme from the Integrated Transport Programme. Conversely, an 
investigation may conclude that there is no realistic solution. 
 
We will then provide you with formal details of what we propose to do (Form MHF2.0 
for an investigation, Form MHF3 .0 for works), and what the estimated price for that 
work will be. If you wish to proceed, you will need to sign and return a request to 
spend this amount. We then need to wait until the spending has been authorised. 
 
Members need to bear in mind that KCC has formal processes to consider and 
approve spending, in line with the KCC Constitution. The process does not provide 
instantaneous decisions or payments to applicants. It is also subject to the usual 
rules of scrutiny. If the Cabinet Member’s decision on the proposed spending of the 
fund is called in for scrutiny, this may inevitably involve some delay.  
 
A calendar of key dates will be made available on the website. 
 
There must be enough money, either from your fund – or from other sources – to 
cover the cost of the work. Your fund balance can be provided on request to your 
Community Liaison Officer (please note this cannot be done instantly). 
 
Once all of this has been completed, we will provide you with details as to when the 
work will be carried out. 
 
Reminder of the following key points – please refer to the Protocol for fuller 
details:  
 
  All proposed spending must comply with the law and existing policies, and not 
reduce safety. It should contribute to the overall objectives of KCC and 
represent value for money. 
 
  There is only provision for ongoing maintenance of works normally 
maintained by KHS; any proposal which does not meet this criterion is 
excluded. 
 
 
- 15 - 

  Members are recommended to select works as early as possible, as many 
require planning and time to obtain the extra resources needed. Please note 
priority will be given to completing works already planned by KHS. 
 
  In order to guarantee completion of spending by March 2011, we will need to 
know about most capital projects (such as resurfacing, integrated transport 
schemes or streetlights) by 31 October 2009. 
 
  For further help, please contact your KHS Community Liaison Officer 
 
 
- 16 -