INTERNAL REVIEW – MINUTES 
 
 
Case reference number 
IRV-11-1011 
Date of internal review 
19/05/10 
Panel members 
Richard Bevins – Head of Information Access & Compliance Team 
 
Facilitator 
Matt Towey – Compliance Adviser 
 
DETAILS OF COMPLAINT 
 
Name of complainant 
Mr Madder 
Date complaint received 
25/04/10 
Date response due 
24/05/10 
Summary of  complaint 
Unhappy with time taken to deal with request and application of s31 
 
to parts of LU’s training docs 
 
 
 
 
MINUTES OF DISCUSSION 
 
 
The Panel considered the correspondence associated with the request and agreed that the 
delays were due to the large volume of information requested and the time taken to retrieve the 
information request particularly the LU training docs from L&D. The Panel noted that discussions 
have taken place with LU regarding their handling of FOI requests and the situation will be 
monitored by IACT to check that improvements are made  
 
In terms of the material exempted the Panel questioned the use of the exemption and asked that 
Revenue Protection be asked to provide additional arguments to support the application of s31 
which will then be re-assessed by the Panel to determine whether the exemption was applied 
correctly.  
 
 
 
SUMMARY OF PANEL’S DECISION 
 
 
Response not provided within 20 working days 
 
Questioned use of exemption  
 
 
SUMMARY OF AGREED ACTION POINTS 
 
 
Inform LU of the decision  
 
Speak to Revenue Protection re training docs 
 
 
 
 
 

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