Course
notes
Day 20
Revenue
Control
Inspector
2010
Operational Learning
Session Objectives:
Materials needed:
• RCI Law Books
• Smith and Keenan's English Law
• RRA 1889 and Bylaws
• Case Studies folder byelaws/answers
• Police and criminal Evidence Act 1984
Group work
Flip chart work
Insert slide from presentation and place slide number underneath
Insert this symbol when there is a link to the valuing time behaviours
Information for the trainer (cell coloured in grey)
Version 1 October 2009
2
Operational Learning
SESSION
SUMMARY
Time
Session Summary
Type of Learning Check
Prepare room, collect materials and equipment needed.
Prepare delegates for assessment
Pre-assessment break
CBT Assessment
OPT Assessment in classroom (paper based)
Computer based Assessment held in CBT room.
Feedback to delegates
Arrange resits for next day if required, end of session
Version 1 October 2009
3
Operational Learning
Time
Trainer Notes
Training Aids
(Explanations,
Questions,
Answers,
Tasks/ Aids
(including no.)
09:00
• Ensure materials and equipment needed are in place
• Location
Prepare for assessment
• Delegates will carry out a interview for fare evasion
• There is no time limit on the interview
• Once completed, delegate will be taken by Invigilator to training room to complete statement
for job
• Standard paragraphs must be used
• Deal with any last minute questions/problems the delegates may have. Consolidate where
necessary
Break
Assessment
• The pass mark is 80%.
• If the delegate achieves a standard of 65% - 79% they are entitled to a re-sit.
Lunch
Feedback
Use this time to feedback to delegates individually. Make arrangements for any delegates that were
unsuccessful, next day or Monday. Delegates who do not meet the standard required for a re-sit
have to meet with the Team Leader with the possibility of an exit interview being conducted.
Break
Graduation ceremony
16:00
End of Course
Version 1 October 2009
4
Document Outline
