Course
notes
Day 17
Revenue
Control
Inspector
2010
Operational Learning
Session Objectives:
•
Materials needed:
• RCI Law Books
• Smith and Keenan's English Law
• RRA 1889 and Bylaws
• Case Studies folder byelaws/answers
• Police and criminal Evidence Act 1984
Group work
Flip chart work
Insert slide from presentation and place slide number underneath
Insert this symbol when there is a link to the valuing time behaviours
Information for the trainer (cell coloured in grey)
Version
1
October
2009
2
Operational Learning
Session Objectives
• Identify importance of witness evidence
• Describe how the court functions
Materials needed:
• RCI Law Books
• Smith and Keenan's English Law
• RRA 1889 and Bylaws
• Case Studies folder byelaws/answers
• Police and criminal Evidence Act 1984
Version
1
October
2009
3
Operational Learning
SESSION
SUMMARY
Time Session
Summary
09:00
10:15
10:30
13:30
14:45
15:00
16:00
Version
1
October
2009
4
Operational Learning
Time
Trainer Notes
(Explanations,
Questions,
Answers,
Tasks/ Aids
09:00
Task
• Send half of delegates to 1st floor soft seating area
o Brief delegates that they are RCIs (confirm location etc..)
• Other delegates are customers give them a ticket/oyster
o Customers
be
co-operative
but not too much ie:admit pass/ticket is not theirs
• Once completed check notebook entry
• swap over
Break
Task
• Continue with jobs – be more difficult to RCI
Lunch
TASK Write a statement using the MG11 forms.
Hand it to the trainer when you have finished.
Trainer to check statement against notebook highlights any errors made.
Break
16:00
• Continue with statements
Version
1
October
2009
5
Operational Learning
Time
Trainer Notes
(Explanations,
Questions,
Answers,
Tasks/ Aids
End of Day 17
• Mock court
Version
1
October
2009
6
Document Outline
