Transport for London
London Overground
Penalty fare notice: £50
LO
1 Journey details
Date (ddmmyy)
Time
:
Reason code
Issued at
Having failed to produce a valid ticket, Oyster card or other authority to travel for the whole of your
journey, you are required to pay a penalty fare of £50 for the single journey detailed below.
Outstanding balance
Outstanding balance
Amount received
Cash
Card
(by 21 days)
(after 21 days)
£
.
Journey from
Journey to
This penalty fare notice/receipt is given in accordance with Section 245, Schedule 17 of the Greater
London Authority Act 1999, and is an authority to complete the journey detailed above without break of
journey and/or to leave a compulsory ticket area.
2 Personal details
Mr
Mrs
Miss
Ms
Other
First name
Surname/Family name
Address
Postcode
Date of birth
Under 18 (Y/N)
National insurance number
3 Official use only
Name/address verification achieved:
Name and address
Address only
Name only
Authorised person’s number
L O
Reference number
Please tear here
4 Payment details
Please forward this document with any correspondence or payment (see reverse for address)
I enclose a cheque/postal order or credit/debit card authorisation for
£
.
Bank card number
Issue date
Expiry date
Card holder’s name
Card type:
Visa
Mastercard
Maestro
Solo
Electron
Issue no (Maestro)
Card holder’s signature
Paid (Y/N)
Authorisation code
MAYOR OF LONDON
LO
Reason codes
01 No Ticket
06 Other (explain)
02 Out of date ticket
07 Failed to carry season ticket
03 Travel beyond validity
08 Oyster Card
04 No supporting documentation
09 Freedom Pass
05 Adult on child ticket
How much do I have to pay?
A penalty fare is £50 (or £25 if paid in full by 21 days after the date on which the penalty fare notice was issued).
How can I pay?
By telephone - The 24-hour telephone payment line is 08445 448458. We accept all major credit and debit cards, including
Electron and Solo, and the handling fee is £0.25.
Online - The online payment service is at www.ircas.co.uk. We accept all major credit and debit cards, including Electron and
Solo, and the handling fee is £0.25.
By post - Cheques and postal orders: Please fill in the payment slip at the bottom of the penalty fare notice. Make cheques
payable to IRCAS, and write the number of your penalty fare notice on the back.
Credit and debit cards: Please complete and sign the authority slip at the bottom of the penalty fare notice. We accept all
major credit and debit cards, including Electron and Solo. There is a handling charge of £1.25 (less than the cost of purchasing
a £25 postal order).
All postal payments should be sent to IRCAS, PO Box 212, Petersfield GU32 9BQ
Payment methods not accepted
American Express cards, Diners cards and travel vouchers are not accepted in payment of penalty fares.
How can I appeal against this penalty fare?
You have the right of appeal and any such appeal must be received within 21 days of the date on which the penalty fare notice
was issued. You should clearly state the grounds of your appeal and send to:
Independent Appeals Service, PO Box 212, Petersfield GU32 9BQ
You can also appeal online at www.ircas.co.uk
What will happen if I do not pay this penalty fare?
If you do not pay or make an appeal within the 21 day time limit you will receive a reminder letter advising you of the
outstanding amount. Any additional correspondence from London Overground or its agents may result in you being charged
for additional administration costs. Failure to pay your penalty fare may result in legal proceedings being taken against you.
Please note
This information is only intended to be a guide and should not be regarded as a complete authoritative statement on the
Penalty fare provisions, which are set out in the following documents:
• The Greater London Authority Act 1999, Section 245, Schedule 17 being the relevant schedule
• TfL’s and National Rail’s Conditions of Carriage, which can be downloaded from www.tfl.gov.uk
and www.nationalrail.co.uk respectively
• TfL’s policy on revenue enforcement and prosecutions, which can be downloaded from www.tfl.gov.uk
Copies can also be obtained from London Overground, Customer Services Team, 125 Finchley Road, London NW3 6HY
