The Oyster Extension Permit (OEP)
In order to combat a perceived fraud opportunity the Train Operating
Companies, under the guidance of ATOC, have decided to introduce an
Oyster Extension Permit (OEP), to be used when a travelcard holder
decides to travel outside the boundaries of that card, mainly on the
National Rail network
This permit has no value, it merely allows the system to recognise
the fact that you intend to travel outside the limits of your travel
card and adjust accordingly by deducting an entry fare from your
card as you ‘touch in’ to the system (currently £4 or £5).
When you ‘touch out’ at the end of your journey the system will
calculate the fare owed and restore the balance of the entry charge
back to your card
Whilst the OEP is free, a minimum PAYG balance will be required on
the Oyster card in order to allow the loading of the permit to take
place. This balance is £1.10
An OEP can be loaded on the Oyster card at Ticket stops, Ticket
Vending Machines (TVM), Passenger Operated Machines (POM), Fast
Ticket Issuing System (FasTIS) Machines and Ticket Offices.
Once loaded, the permit stays on the card until the single journey
has been completed. It is not a multi use device, and for each
journey outside the travelcard zones an OEP will be required. If no
journey is undertaken the OEP remains on the card until it is either
used, or removed.
For those people, with travelcards, using an OEP a behavioural
change is required as they must now ‘touch in’ at the beginning of
their journey.
There is fairly straightforward rule to follow regarding the Oyster
ExtensionPermit.
If a customer intends travelling out of the zones of their
travelcard and onto the National Rail network then they need an OEP
You will notice that ticket office, and concourse, fare machines
have been upgraded to reflect this addition to the Oyster estate and
the new MOVie 440 hand held Oyster card reader can also detect the
presence of the OEP
Some screen examples are included overleaf
AFM Oyster Presentation Screen
Setting an OEP on an MFM
Cancelling an OEP on a QBM
SR4 Enabled card - Setting OEP.
When an OEP is added to the card it should be possible, if requested
by the customer, to be able to print a receipt for the OEP. This
receipt will be based on the Add PrePay receipt but will report the
adding of an OEP. There will be no cash transaction associated with
this process and hence no total will be presented on the receipt. A
receipt will only be available for printing once the card contents
have been committed to the card.
If the card presented already has the OEP enabled then the ‘Set OEP’
function key will be deactivated and the ‘Clear OEP’ function key
will be activated even if there is insufficient PAYG balance.
In the event that the card presented does not support OEPs then a
warning will be displayed when entering the PAYG (PrePay) Screen and
both OEP function keys will be deactivated (‘grayed-out’).
If the card presented is not SR4 enabled then the PAYG (PrePay)
screen will be displayed with a warning
Set/Clear OEP will toggle the TNP enablement flag on the card
between TE_LIMITED_ZONES and TE_ALL_ZONES.
When the state of the OEP has been changed then the GUI should
change to the finalisation screen as the OEP status can only be
updated in isolation to other card updates. It should then be
possible to abort the finalisation of the card if required. The OEP
update should be removed from the shopping basket if the
finalisation is aborted.
If a product has already been added to the shopping basket then upon
entering the PAYG (PrePay) screen then both the ‘Set OEP’ and ‘Clear
OEP’ keys will be greyed out and a warning shall be displayed
indicating that the shopping basket is not empty and therefore the
OEP status may not be changed.
In the event that there is insufficient PAYG (PrePay) on the card
for OEP enablement then it will be necessary to increase the PAYG
balance and finalise this to the card before representing the card
to enable the OEP functionality. In this case upon entering the PAYG
(PrePay) screen then both the ‘Set OEP’ and ‘Clear OEP’ keys will be
greyed out, unless the OEP is already set, and a warning message
will be displayed indicating insufficient PrePay.