Fare ticket/Penalty fare notice
Non transferable £50.00 Penalty Fare
(reduced to £25.00 if paid within 21 days)
Ticket type
Single
Return
Penalty fare notice
Travelcard
Issued by
Pack no.
DL
Time
Date
Day
D D M M Y Y
(24 hrs) H H :M M
At
From
To
Reason code
LU destination
Passengers
Adult
Child
Zone
How?
Address Verified
Yes
No
i.e. Driving Licence
Passport
Any invalid ticket
held details to include
Oyster Card details
Traveller Mr
Mrs
Miss
First Name
(Title)
Last
Name
if DOB not given mark
Date of Birth
D D M M Y Y Y Y
'Adult' or 'Juvenile'
House no.
or name
Address
Postcode
Postcode
’
Passenger's statement/signature
PLEASE FORWARD THIS DOCUMENT WITH
PAYMENT ADVICE (to be completed when payment sent to IRCAS)
ANY CORRESPONDENCE OR PAYMENT
I enclose Cheque/Postal Order or Credit Card/Debit Card
Cardholder's Name:
authorisation for £ (make cheques/POs payable to IRCAS.)
Credit/Debit card transactions are subject to a handling charge
Signature:
Card No.
Card type: Visa / Mastercard / Switch / Maestro / Solo / Electron*
*Delete as appropriate
Security Code:
Please send payments to:
(last 3 digits on back of card)
ITAL, P.O.Box 212, Petersfield, GU32 2BQ
Start Date:
Expiry Date:
Issue No.
/
/
Switch and Maestro only
PAID
DECLINED
DL
Virtual Credit Auth. Code - To be completed by Auth. Collector

Fare ticket/Penalty fare notice
Non transferable £50.00 Penalty Fare
(reduced to £25.00 if paid within 21 days)
Ticket type
Single
Return
Penalty fare notice
Travelcard
Issued by
Pack no.
DL
Time
Date
Day
(24 hrs)
:
At
From
To
Reason code
LU destination
Passengers
Adult
Child
Zone
How?
Address Verified
Yes
No
i.e. Driving Licence
Passport
Any invalid ticket
held details to include
Oyster Card details
Traveller Mr
Mrs
Miss
First Name
(Title)
Last
Name
if DOB not given mark
Date of Birth
'Adult' or 'Juvenile'
House no.
or name
Address
Postcode
Postcode
’
Passenger's statement/signature
PLEASE FORWARD THIS DOCUMENT WITH
PAYMENT ADVICE (to be completed when payment sent to IRCAS)
ANY CORRESPONDENCE OR PAYMENT
I enclose Cheque/Postal Order or Credit Card/Debit Card
Cardholder's Name:
authorisation for £ (make cheques/POs payable to IRCAS.)
Credit/Debit card transactions are subject to a handling charge
Signature:
Card No.
Card type: Visa / Mastercard / Switch / Maestro / Solo / Electron*
*Delete as appropriate
Security Code:
Please send payments to:
(last 3 digits on back of card)
ITAL, P.O.Box 212, Petersfield, GU32 2BQ
Start Date:
Expiry Date:
Issue No.
/
/
Switch and Maestro only
PAID
DECLINED
DL
Virtual Credit Auth. Code - To be completed by Auth. Collector

Notes
Penalty Fares
1
Fare tickets are issued subject to the Bye-Laws,
Having failed to produce a valid ticket, a validated
Regulations, Conditions of Carriage and Notices
Oyster  Card  or  other  authority  to  travel,  you  are
of  Docklands  Light  Railway  Limited  (DLR),  PO
required  to  pay  a  PENALTY  FARE  for  the  single
Box  154,  Castor  Lane,  Poplar,  LONDON  E14
journey on DLR as shown overleaf.
ODX.  These  are  available  for  inspection  at  the
company's offices.
1
The  Penalty  Fare  is  £50  but  if  you  pay
2
Penalty  Fare  Notices  are  issued  in  accordance
immediately or within 21 days after the date of this
with the Greater London Authority Act 1999 and
notice,  the  Fare  will  be  reduced  to  £25.  Legal
Transport for London Act 2008.
proceedings may be taken against you if you do
3
It is an offence under the Regulation of Railways
not pay the Penalty Fare. You will be required to
Act 1889 Sec. 5 (3)(A) to travel with intent to avoid
give your name and address in all cases.
payment.
2
If you wish to dispute your liability to pay a Penalty
4
Serco  Docklands  Limited  operates  the  railway
Fare, a statement giving your reason for failing to
under  franchise  for  DLR,  and  is  authorised  by
produce a valid ticket, a validated Oyster Card or
DLR  to  collect  fares  and  penalties  shown  on
other  authority  for  your  journey  at  the  time  of
these tickets.
travel must be sent as described below so as to
5
Tickets  are  valid  only  for  the  journeys  shown,
arrive no later than 21 days following the date of
must  be  produced  on  demand  and  may  not  be
issue.
transferred. A Penalty Fare covers you for your
3
Under the Data Protection Act 1984, you have the
journey on DLR services only.
right of access to your personal details stored in
our  Penalty  Fares  database,  which  may  be
Compulsory Ticket Areas
obtained  from  the  address  below  for  an
1
No  person  shall  enter  a  compulsory  ticket  area
administrative fee of £10.
unless  they  have  with  them  a  valid  ticket  or
4
Penalty  Fares  not  paid  immediately  on  issue
authority to travel.
cannot  subsequently  be  paid  to  the  Passenger
2
A person shall hand over their ticket for inspection
Service Agent on the train.
when asked to do so by an authorised person.
How to Pay
Online The online payment service is at www.ircas.co.uk We accept all major credit cards and debit cards, including
Electron and Solo, and the handling fee is £0.25 (less than the cost of an envelope and stamp).  Please have your
Penalty Fare Notice or Unpaid Fare Notice ready. You may also need to enter your surname and postcode.
By Telephone The 24-hour telephone payment line is at 0844 544 8458. Once connected, select Option 1, and have
your Penalty Fare Notice or Unpaid Fare Notice ready.  We accept all major credit cards and debit cards, including
Electron and Solo, and the handling fee is £0.25 (less than the cost of an envelope and stamp). Please note that calls
may be recorded for training and/or security purposes.
By Post Cheques and Postal Orders. Please fill in the payment slip at the bottom of the Penalty Fare Notice.  Make
cheques and postal orders payable to IRCAS, and write the number of your Penalty Fare Notice or Unpaid Fare
Notice on the back. Credit and Debit Cards.  Please complete and sign the authority slip at the bottom of the Notice.
We accept all major credit cards and debit cards, including Electron and Solo. There is a handling charge of £1.25
(less than the cost of purchasing a £20 Postal Order). All postal payments should be sent to:
IRCAS, PO Box 212, Petersfield, GU32 9BQ
How to appeal
Appeals must be in writing, and cannot be made by telephone. You should explain why you did not produce a valid
ticket or another authority to travel, and provide any further information you have to support your explanation.  You
should include details of the time and place where your journey began, and the time and place where your journey
ended. You can appeal online at www.ircas.co.uk, or you can download a form to return by fax or post. Alternatively
you can write to Independent Appeals Service, PO Box 212, Petersfield GU32 9BQ.

Document Outline