This is an HTML version of an attachment to the Freedom of Information request 'Logs for email and phone calls - Phil Jones'.

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Information Services Directorate

Library

Mr. John Walker

University of East Anglia

Norwich NR4 7TJ

United Kingdom

Tel: +44 (0) 1603 593 523

27 November 2009

Fax: +44 (0) 1603 591 010

Web: http://www.uea.ac.uk

Dear Mr. Walker

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

(Our Ref: FOI_09-167)

Further to my letter of earlier today, I would wish to retract that letter and state that we will be handling your request under the Freedom of Information Act 2000. I apologise for any confusion caused but as you know, we have received a number of requests from you in the past few days and I made an error in amending a prior letter of acknowledgement to use in this case. All other matters mentioned in my prior letter do apply however. Your request is being considered and you will receive the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000, subject to the information not being exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font size. If you require alternative formats, e.g. language, audio, large print, etc. then please let me know.

For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may a fee payable for this information. This will be considered and you will be informed if a fee is payable. In this event the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact me at:

University of East Anglia

Norwich

NR4 7TJ

Telephone: 01603 593 523

E-mail: [University of East Anglia request email]

Further information is also available from the Information Commissioner at:

Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone:   01625 545 700
www.ico.gov.uk

Once again, apologies for any confusion caused.

Yours sincerely

David Palmer

Information Policy and Compliance Manager

University of East Anglia