West Midlands Police      Freedom 
of 
Information 
 
 
Request reference: 3032/09 
 
Please may I have copies of : 
 
The full contract signed with Dotted Eyes Ltd. for the delivery of this police 
crime map. 
 
The contract with Dotted Eyes Ltd was not awarded as a result of a formal tendering 
exercise, as you will see from the enclosed documents, quotations were sought for 
the supply of software and software development. The accepted quote from Dotted 
Eyes Ltd resulted in the development of the COSMOS system which was the 
foundation for the current “Myneighbourhood” application.  
  
The terms of service for the website (uptime, user response time, timely update 
of data) -- this may be included in the contract or as a separate agreement. 
 
As above 
 
The cost of the contract 
 
West Midlands Police have spent approximately £160,000 which includes COSMOS 
and the subsequent My Neighbourhood website.   
 
Aggregated details about visits to this site so far -- which, according to the 
privacy policy, are "used to monitor the usage of our website and improve the 
service provided." 
 
For 2009 the total visits are: 
 
Jan   7,480 
Feb   3,760 
Mar   4,703 
Apr    3,816 
May   3,709 
Jun   5,468 
Jul     4,210 
Aug   4,185 
Sep   4,093 
Oct    4,698 
Nov (as at 16th)   2,329 
West Midlands Police in complying with their statutory duty under sections 1 and 11 of the Freedom of Information 
Act 2000 to release the enclosed information will not breach the Copyright, Designs and Patents Act 1988. However, 
the rights of the copyright owner of the enclosed information will continue to be protected by law.  Applications for the 
copyright owner’s written permission to reproduce any part of the attached information should be addressed to The 
Force Solicitor, West Midlands Police Headquarters, Lloyd House, Colmore Circus Queensway, Birmingham, B4 
6NQ. 
08/12/09  
Ref: 
3032_ans_01 

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