15 December 2009

Mr T Nunn

Via email ([email address])

Our ref: CS/09/130/HJP

(Please quote our reference when contacting us)

If telephoning contact Hilary Pook on 020 7217 4734

or if using email send to: [email address]

Dear Mr Nunn

Request for information

In your email of 16 November, you asked for copies of any and all documents, including emails and telephone notes, between the individual Ombudsmen, Offices of the Commission and myself in order to produce the response I sent on 5 October 2009.

There was no recorded communication between myself and any of the Ombudsmen or officers of the Commission in order to produce my response to your previous request. I only made verbal enquiries of which I made no record.

That concludes my response. If you feel I have not dealt properly with your request, you have the right to appeal and, should you wish to do so, I can supply a copy our internal complaints procedure. If you do request an internal review - can you please indicate why you are unhappy with my response. You also have the right to apply to the Information Commissioner to determine whether your request has been properly dealt with. You should note however that the Commissioner will not consider any complaint where you have not first exhausted our internal complaints process or where there has been undue delay in contacting him. You will be able to obtain further details of the Information Commissioner's role from the website on www.ico.gov.uk.

Yours sincerely

Hilary Pook

Hilary Pook (Ms)

Communications and Records Manager

LGO 01 (03/08)