Rikenel

Montpellier

GLOUCESTER

GL1 1LY

Direct tel: 01452-891060

e-mail: [2Gether NHS Foundation Trust request email]

Website: www.partnershiptrust.org.uk

27 October 2009

Sent via e-mail to:-

Mr. M. Cole,

Lecturer,

University of Nottingham,

c/O Grantham & District Hospital.

Dear Mr. Cole,

Our Reference: Freedom of Information request No. 1127/1369, seeking information on hand hygiene, which we received on 26.10.09.

I am writing to confirm that the Trust has now finished its search for the information you requested, which was as follows:-

I would like to request your trust's most recent hand hygiene policy.

Please find attached the Trust's policy “Hand Decontamination”, together with “Guidelines for the Successful Decontamination of Hands”.

Should you have any queries about this letter, please do not hesitate to contact me, quoting the reference number above.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or have a review of our decision, you should write to:-

Philip Southam,

Complaints Manager,

²gether NHS Foundation Trust,

Rikenel,

Montpellier,

GLOUCESTER. GL1 1LY

Tel: 01452-891138

e-mail: [email address]

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner's Office for a decision. Generally, the ICO cannot consider your case unless you have exhausted the complaints procedure provided by the Trust. The ICO can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

TRISH BLUETT

Information Governance Support Officer

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The information and material that is routinely published is subject to ²gether NHS Foundation Trust's copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner. Where any of the copyright items are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status. Permission to reproduce material does not extend to any material accessed through the Trust website that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned. For further guidance on a range of copyright issues, see the Office of Public Sector Information (OPSI) web site: www.opsi.gov.uk/advice/crown-copyright/copyright-guidance/index.htm

or write to: OPSI, 102 Petty France, London SW1H 9AJ.