Corporate Review Department
Information Management Section
PO Box 9
Laburnum Road
Wakefield
WF1 3QP
Tel : 01924 292486 / 292202 / 292719
Fax : 01924 292726
Email : [West Yorkshire Police request email]
Website : www.westyorkshire.police.uk
Friday, 16 October 2009
Dear Mr Walgrove
FOI Reference No : FOI-20094/5557
Thank you for your email dated and received by my office on the 16 Oct 2009. You have requested
the following information under the terms of the Freedom of Information Act 2000:
Dear Sir or Madam,
Please disclose (FOI Act 2000) all documents and notes on this
matter.
Why do you use 0845 numbers?
What is the equivalent geographical number?
What revenue do you receive per minute and in total from the use of
0845 numbers?
Are you aware of the revenue collected by your telecom provider,
from your callers?
Have you considered the revised COI guidelines?
If so, what conclusions did you come to?
Do you realise that all calls (local/national) cost the same?
Do you realise that 0845 numbers now offer no cost advantage to
callers, irrespective or their location, only disadvantages?
Are you aware of the cost implications to your callers, when using
0845 numbers?
Yours faithfully,
Mr E Walgrove
Your request will now be considered and you will receive a response within the statutory timescale of
20 working days as defined by the Act, subject to the information not being exempt or containing a
reference to a third party. In some circumstances West Yorkshire Police may be unable to achieve this
deadline. If this is likely you will be informed and given a revised time-scale at the earliest opportunity.
In exceptional circumstances, there may be a fee payable for the retrieval, collation and provision of
the information you have requested. If this is the case you will be informed and the 20 working day
timescale will be suspended until we receive payment from you. If you chose not to make a payment
then your request will remain unanswered.
Yours sincerely
Bronwen Salmon
Freedom of Information Project Officer
pp
Steven Harding
Head of Information Management
The information supplied in connection with this application will be used for the purpose of the administering of this request and to ensure the
accuracy of Police systems.
