This is an HTML version of an attachment to the Freedom of Information request 'Home Office - reported to the Information Commissioner's Office'.
Information Access Team
Information Management Service 
Room No: Ground Floor, Seacole Building, 2 Marsham Street, London, SW1P 4DF 
Switchboard 020 7035 4848      
E-mail [email address]   www.homeoffice.gov.uk 
Our Ref  
13053  
Mr John Walker 
Your Ref    
request-20984-
Date  
17 December 2009  
[email address] 
Dear Mr Walker  
 
I am writing further to my correspondence of 16 October 2009 regarding your 
information request dated 14 October 2009. We are now in a position to offer a 
full reply to your request and would like to apologise for the delays you have 
experienced while awaiting this response.  
 
You asked for the following information 
 
“For each of the following acts/regulations, how many times has the Home Office 
been reported to the Information Commissioner's Office (ICO) for alleged 
breaches of the listed acts/regulations and how many times has the Home Office 
been found guilty of breaking the law? 
 

Data Protection Act 1998 (the DPA) 
 
Freedom of Information Act 2000 (FOIA) 
 
Environmental Information Regulations 2004 
 
Privacy and Electronic Communications (EC Directive) Regulations 2003” 
 
I am pleased to be able to disclose information relevant to your request from May 
2007 onwards, when the department’s remit was altered with the creation of the 
Ministry of Justice. Since May 2007 the Home Office has comprised of four 
constituent parts â€“ Home Office Headquarters (HO HQ), the United Kingdom 
Border Agency (UKBA), the Identity and Passport Service (IPS) and the Criminal 
Records Bureau (CRB).  We hold some relevant information from before May 
2007 but to search for and collate it would be likely exceed the cost limit 
contained in section 12 of the Freedom of Information (FOI) Act. Further 
information about this can be found in Annex A below.  The response below 
therefore covers all four parts of the organisation since May 2007. 
 
The ICO initiates contact with the Home Office in relation to complaints about 
WORKING TOGETHER TO PROTECT THE PUBLIC 
 

both statutory and non-statutory issues, and therefore not all contact is made in 
relation to alleged breaches of the above legislation. We hold no information 
about the number of times the ICO has been contacted about compliance with 
any of the above legislation, as we do not know whether the ICO contacts us 
about all correspondence that it receives. However we have provided information 
below about the contact that we have received from the ICO as we consider this 
to be relevant to your request.   
 
Data Protection Act 1998 (DPA) 
 
We have records of having received 56 enquiries from the ICO regarding 
compliance with the DPA. These letters generally remind the department of its 
obligations under the DPA in relation to the handling of subject access requests, 
and request that outstanding requests are answered without delay. None of these 
letters constitute formal decisions about Home Office compliance with the DPA.  
 
Furthermore, in January 2009 the ICO required the Home Office sign a formal 
undertaking after a contractor employed by it, PA Consulting, lost a memory stick 
holding personal data in August 2008. Further information on this can be found 
on the ICO website at this location: 
http://www.ico.gov.uk/upload/documents/library/data_protection/notices/home_off
ice_undertaking.pdf
Freedom of Information Act 2000 (FOIA) 
 
Since May 2007 the Home Office has records of having received 71 enquiries 
from the ICO about the handling of FOI requests. We have received further 
correspondence from the ICO about non-statutory issues, such as the handling of 
internal review requests.  
 
The Home Office also holds information indicating the number of times the ICO 
has upheld a complaint about its compliance with the FOI Act. This information is 
already readily available to you, and as such is exempt from disclosure under 
Section 21 of the FOI Act. You can find this information on the ICO’s website at 
this location: 
http://www.ico.gov.uk/tools_and_resources/decision_notices.aspx
Environmental Information Regulations 2004 (EIR) 
Privacy and Electronic Communications (EC Directive) Regulations 2003 
 
The ICO has not contacted us in relation to either of these sets of regulations. 
Therefore no complaint about our compliance with either set of regulations has 
been upheld. 
 
I hope that you find this information of interest, and would like to assure you that 
you have been supplied with all relevant information that the Home Office holds.   
 
In keeping with the spirit and effect of the Freedom of Information Act, all 
information is assumed to be releasable to the public unless exempt. The 
WORKING TOGETHER TO PROTECT THE PUBLIC 
 

department therefore, wil  be simultaneously releasing to the public the 
information you requested together with any related information that wil  provide a 
key to its wider context. 
 
If you would like to discuss your request further, or refine it where the cost limit 
has been applied, please do not hesitate to contact me directly. Should you be 
dissatisfied with this response, details of our complaints procedure can be found 
in Annex B.   
 
Yours sincerely  
 
Martin Riddle  
Information Access Caseworker  
WORKING TOGETHER TO PROTECT THE PUBLIC 
 

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ANNEX A (to Letter)– Further information on exemptions used 
 
Section 12 – Cost Limit 
Under section 12 of the Freedom of Information Act, the Home Office is not 
obliged to comply with any information request where the prescribed costs of 
supplying you with the information exceed ÂŁ600.  The ÂŁ600 limit applies to all 
central government departments and is based on work being carried out at a rate 
of ÂŁ25 per hour, which equates to 3½ days work per request. Prescribed costs 
include those which cover the cost of locating and retrieving information, and 
preparing the information for disclosure to you.  They do not include considering 
whether any information is exempt from disclosure, overheads such as heating or 
lighting, or disbursements such as photocopying or postage. 
 
Should you wish to refine your request, by concentrating on a particular piece of 
legislation or shortening the time period covered by your request prior to May 
2007 we wil  consider it further. Bearing this in mind you may wish to note that 
the Freedom of Information Act and Environmental Information Regulations have 
been in force since January 2005. The Data Protection Act 1998 came into force 
gradually starting in March 2000, and it was preceded by the Data Protection Act 
1984. The Privacy and Electronic Communications (EC Directive) Regulations 
2003 came into effect in the same year.             
 
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ANNEX B (to Letter) â€“ Complaints Procedure 
 
If you are dissatisfied with this response you may request an independent 
internal review of our handling of your request by submitting your complaint 
within two months to the below address quoting reference 13053:
Information Access Team 
Information Management Service 
Home Office 
Ground Floor, Seacole Building 
2 Marsham Street 
London 
SW1P 4DF 
Email: [email address] 
 
During the independent review the department’s handling of your information 
request wil  be reassessed by staff who were not involved in providing you with 
this response.  Should you remain dissatisfied after this internal review, you wil  
have a right of complaint to the Information Commissioner as established by 
section 50 of the Freedom of Information Act. 
 
WORKING TOGETHER TO PROTECT THE PUBLIC