2008/9 Service Charges: Management fee - Excel spreadsheets

Ian McDonald made this Freedom of Information request to Tower Hamlets Homes Limited

The request was partially successful.

From: Ian McDonald

11 December 2010

Dear Tower Hamlets Homes Limited,

I am writing to request information under the Freedom of
Information Act 2000. In order to assist you with this request, I
am outlining my query as specifically as possible.

Please supply copies of any and all Excel spreadsheets that hold
information on cost-centres other than staff which contribute to
the 2008-9 Management and Administration charges.

These are the Excel spreadsheets referred to by Ruth Dowden in her
internal review of my FoI request.

"The data held under these cost centres does not just relate to
service charges and was held on excel spreadsheets. It was then
extracted to calculate the service charges. Unfortunately the
requested material is not held by Tower Hamlet Homes in a format
which allows the detail you have requested to be identified without
going through numerous spreadsheets, extracting the data and
providing descriptive information."

http://www.whatdotheyknow.com/request/20...

I would like to receive the information in electronic format,
posted on WhatDoTheyKnow.com. The directories and filenames of the
Excel files are part of this request.

If my request is denied in whole or in part, I ask that you justify
all deletions by reference to specific exemptions of the act. I
will also expect you to release all non-exempt material. I reserve
the right to appeal your decision to withold any information or to
charge excessive fees.

This request refers to all estates and blocks.

You should be able to easily comply with this request by searching
the relevant parts of your shared hard disks for files ending .xl*,
and sending the selected files to an archive format such as .zip.

I look forward to your response within 20 working days, as outlined
by statute. This should take you less than an hour.

Yours faithfully,

Ian McDonald

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From: Ian McDonald

15 January 2011

Dear Tower Hamlets Homes Limited,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Tower Hamlets Homes
Limited's handling of my FOI request '2008/9 Service Charges:
Management fee - Excel spreadsheets'.

Your statutory obligation was to reply promptly, and in any case
within 20 days. I have received no response within 20 days.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/20...

Yours faithfully,

Ian McDonald

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From: Tim Rodgers
Tower Hamlets Homes Limited

24 March 2011


Attachment FOI A M 0809.xls
73K Download View as HTML

Attachment Summary.xls
23K Download View as HTML


Dear Mr McDonald,

Further to your request under the Freedom of Information Act 2000 dated 11
December 2010, please find attached the spreadsheets are requested.

I am sorry for the delay in providing you this information.

Tim Rodgers
Information Governance Manager
Legal Services
Chief Executives Department
London Borough of Tower Hamlets
Phone: 0207 364 4354
[mobile number]
Fax: 0207 364 4804
E-mail: [1][email address]
Website: http://www.towerhamlets.gov.uk
6th Floor, Town Hall, 5 Mulberry Place,
London E14 2BG

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2. http://www.towerhamlets.gov.uk/
3. http://www.census.gov.uk/
4. mailto:[Tower Hamlets Homes Limited request email]

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From: Ian McDonald

15 May 2011

Dear Tower Hamlets Homes Limited,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Tower Hamlets Homes
Limited's handling of my FOI request '2008/9 Service Charges:
Management fee - Excel spreadsheets'.

The response is not credible.

A previous response referred to "numerous spreadsheets" containing
the requested information.
http://www.whatdotheyknow.com/request/20...

You have supplied only two, and they don't contain the requested
information.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/20...

Yours faithfully,

Ian McDonald

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From: Robert Wingate
Tower Hamlets Homes Limited

17 May 2011

Dear Mc Donald

I was sorry to hear of your concerns.

I have passed your complaint to David Galpin in Legal Services, asking
that a full investigation takes place on my behalf under Stage 3 of the
Council's Complaints Procedure.

Thank you for bringing this to my attention.

Sent of Behalf of

Isabella Freeman

Assistant Chief Executive (Legal Services)

P Think environment - do you really need to print this email?

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References

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1. http://www.towerhamlets.gov.uk/
2. http://www.census.gov.uk/
3. mailto:[Tower Hamlets Homes Limited request email]

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From: Robert Wingate
Tower Hamlets Homes Limited

28 June 2011


Attachment 1 53597022 s3 Management Fee Spreadsheets 28 06 11.xls
3.5M Download View as HTML


Dear Dr McDonald,

Further to your request for an internal review dated 15 May 2011, I asked
David Galpin to investigate your concerns.

Firstly can I apologise for the delay in responding to your request. I
have now been provided with the workbook of spreadsheets referred to in
our previous correspondence, and this is attached. As you can see the
information is complex and to extract it would have taken in excess of the
appropriate limit. However, your request for it to be provided as raw
data was reasonable.

To this extent your complaint is upheld.

If you are not satisfied with the Council's response to your complaint you
have a right of appeal to the independent Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

[1]www.informationcommissioner.gov.uk

Further information about the operation of the act is available from the
council's website [2]www.towerhamlets.gov.uk and the information leaflet
in public reception areas in Council buildings.

Sent on behalf of

Isabella Freeman

Assistant Chief Executive (Legal Services)

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Please consider your environmental responsibility: Before printing this
e-mail or any other document , ask yourself whether you need a hard
copy.

References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. http://www.towerhamlets.gov.uk/
3. http://www.towerhamlets.gov.uk/
4. http://www.census.gov.uk/
5. mailto:[Tower Hamlets Homes Limited request email]

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