Download original attachment
(Word document)
This is an HTML version of an attachment to the Freedom of Information request
'the professional capacity of the LGO'.
(Word document)
Person specification
Note: The Commission has a duty to make reasonable adjustments for candidates who cannot meet these requirements because they are disabled under the terms of the Disability Discrimination Act 1995.
Job Title: Deputy Ombudsman
1. Qualifications
Essential: Honours degree (second or first class) or a comparable qualification.
Desirable: Qualified as solicitor or Law degree. Management qualification.
2. Experience
Essential: Over five years proven track record in the management of a team at a senior level in public administration, or in an organisation dealing with the investigation of complaints. Experience of managing the overall budget for a department or organisation, including the staffing budget. Experience of managing professional and managerial staff.
Desirable: Experience of local government in a senior officer post.
3. Knowledge
Essential: Functions and structure of local government. Principles of management and public administration. Knowledge of budgetary control.
4. Personal aptitudes and skills
Essential: Evidence of:
High intellectual ability
Proven managerial skills
Ability to articulate well orally
Ability to write clearly and concisely
Ability to motivate others
Ability to assimilate and analyse a large volume of written material in a short time and to make speedy decisions.
Maturity of judgement
Good interpersonal and negotiating skills
5. Disposition
Essential:
Self confidence
Ability to work hard under pressure
Commitment to the purpose and values of the Commission
Commitment to equality and diversity
Patience and tolerance
6. Circumstances
Desirable: Current driving licence.
February 1997
Revised 11/04
Revised September 2008 (removal of non-smoking requirement)