Mr Robert Clark
[FOI #17748 email]
5 October 2009
Our Ref: FOI 2009/151 – F0069795
Dear Mr Clark,
Re: Freedom of Information (Scotland) Act 2002 – Request for Information
Thank you for your email which was received by the University on 7 September 2009 timed
12:43, requesting the following information:
In relation to the Student Lifecycle Project could you please answer the following queries:
1. How many vendors tendered for this project?
2. What were your selection criteria? Please provide the model that you used for comparing
and ranking the vendor proposals. This should include the categories that were important and
the weighting factor for each category.
3. For each vendor please provide the score for each individual category.
4. What areas were covered during the due diligence phase for the selected vendor?
In addition I would like further information with regard to two previous FoI requests.
Your response to the first FoI request was:
"The total costs charged to the Student Lifecycle Project account to 21/11/08 are £241,171.
This breaks down into salary costs of £88,877(to 31/10/08) and non pay costs of £152,294
(including travel expenses)." (see
http://www.whatdotheyknow.com/request/3953/response/9702/attach/2/RESPONSE%20F004
3217.pdf)
At a later date, as part of your response to the second request:
http://www.whatdotheyknow.com/request/12499/response/36179/attach/5/attachment3%20_2
_.pdf
DATA PROTECTION AND FREEDOM OF INFORMATION OFFICE
Main Building, University of Glasgow, Glasgow G12 8QQ
Data Protection: Telephone: 0141-330-3111
E-Mail: [email address]
Freedom of Information: Telephone: 0141-330-2523
E-Mail: foi@gla.ac.uk
The University of Glasgow, charity number SC004401
You replied:
"The total cost to the project for staffing costs in this phase (October 2007 to May 2009) was
£272,190. In most cases the costs related to backfill for departments and services from which
team members were seconded. The only posts which were fully funded by the project were
the fixed term project office posts. The total cost of external programme management
consultancy support during this phase was £235,483. During the due diligence phase
consultancy was also provided by a specialist IT consultancy working in partnership with the
supplier. The costs of this were £293,982."
This indicates that £560,484 was charged to the Student Lifecycle Project Account between
21/11/08 and May 2009.
Could you please provide a breakdown of the £560,484? In the breakdown I would like the
following information: the recipient, the amount, the date of transaction and the purpose of
each item. I understand that salary costs cannot be broken down per individual.
University’s Response
1. Three vendors tendered for the Student Lifecycle Project.
2. The selection criteria broken down into categories and weightings were as follows:
20% Functional, including scope and deliverability of proposed solution, degree of fit with the
University's requirements summarised in the Invitation to Participate in Dialogue document and
other documents, added value innovation and flexibility of proposed solution.
20% Strategic fit, including vision and consultancy services.
20% Implementation approach, including ability to execute.
15% Technical solution, including technology roadmap, web-enablement, user interface, service
and support.
15% Overall profile (supplier, solution, experience, market position).
10% Cost, including value for money based on whole life costing.
3. Vendor scores per category (in same order as question 2):
Vendor 1 - 14; 15; 12; 12; 12; 7.5
Vendor 2 - 12; 12; 12; 10; 10; 5
Vendor 3 - 10; 10; 12; 9; 9; 6.5
4. The areas covered during the due diligence phase with the selected vendor were as
follows:
1. Enquiry Management
2. Marketing & Recruitment Management
3. Applications and Admissions – General Requirements
4. Admissions and Applications – UCAS Admissions
5. Applications & Admissions – Other On-line/Electronic Applications
6. Applications & Admissions – Paper-based Applications
7. Applications and Admissions – Visiting Undergraduate Admissions
8. Applications and Admissions – Short-Course Admissions
9. Applications and Admissions – Interview Management
10. Registration & Course Enrolment
11. Pre-Registration – Student Record Creation
12. Pre-Registration – Student Responsibilities
13. Pre-Registration – Accreditation of Prior Learning
14. Pre-Registration – Allocation of Academic Advisors
15. Registration
16. Course Selection
17. Academic Advising
18. Course Enrolment
19. Curriculum Management
20. Course Timetabling
21. Allocation of Staff
22. Room Booking
23. Progression and Assessment– Coursework and Exam Marking
24. Progression and Assessment – Annual Progression
25. Progression and Assessment – Honours Progression
26. Progression and Assessment – Final Degree Classification
27. Progression and Assessment – Special Circumstances
28. Academic Appeals
29. Student Discipline and Academic Complaints
30. Faculty Transfer
31. Managing Withdrawals
32. Exam Management
33. Exam Management – Creation of Exam Papers
34. Exam Management – Exam Timetabling
35. Exam Management – Creation of Candidate Records
36. Exam Management – Invigilation
37. Exam Management – Internal Examiners
38. Exam Management – Exam Boards
39. Exam Management – Disabled Student Adjustments
40. Management of Research Students
41. Post-Graduate Research Students
42. Management of Research Supervisors and Examiners
43. General Research Management
44. Fees and Student Finance
45. Fee Setting and Prediction
46. Invoicing/Sponsors
47. Interface to prospective students and students/Payments
48. Financial Aid, Bursaries and Scholarships
49. Debt Management
50. Attendance Recording
51. Absence Management
52. Graduation and Transcripts
53. Graduation Management
54. Production of Graduation Documentation and Transcripts
55. Honorary Graduates
56. Alumni
57. Course & Programme Management
58. Placements
59. Students with Disabilities
60. Employability, Careers Management and Personal Development Planning (PDP)
61. Student Support Services
62. Collaborations & Data Exchange
63. Publications
64. CRM
5. The following response to the request for further information, following previous FOI
requests, is based on figures supplied by the Student Lifecycle Project:
The costs of salaries, external consultancy for programme management support and specialist
IT consultancy for due diligence during the period 21/11/08 to end May 2009 amounted to
£567,354.80. The breakdown of this is given below:
Date
Amount
Purpose
Recipient
16/12/08
161,000.00 Consultancy
Atos
09/01/09
58,865.63 Consultancy
Atos
03/02/09
34,764.50 Consultancy
Atos
25/02/09
21,883.35 Consultancy
Atos
24/03/09
10,281.00 Consultancy
Atos
24/03/09
7,187.50 Consultancy
Apex
Total
293,981.98
24/11/08
13,747.50 Consultancy
NCC
10/12/08
12,333.75 Consultancy
NCC
14/01/09
10,091.25 Consultancy
NCC
29/01/09
1,121.25 Consultancy
NCC
16/03/09
22,425.00 Consultancy
NCC
31/03/09
14,576.25 Consultancy
NCC
Total
74,295.00
Nov 08
35,377.68 Salaries
UoG staff
Dec 08
15,483.50 Salaries
UoG staff
Jan 09
15,482.82 Salaries
UoG staff
Feb 09
51,165.22 Salaries
UoG staff
Mar 09
31,837.61 Salaries
UoG staff
Apr 09
17,970.11 Salaries
UoG staff
May 09
31,760.86 Salaries
UoG staff
Total
199,077.80
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