This is an HTML version of an attachment to the Freedom of Information request 'Penalty charge notices issued by CCTV at Stonecot Hill, Sutton'.
Procedure governing Private hire vehicles and taxis picking up and setting down 
Private hire vehicle or Taxi is...
Stopped on  Stopped on 
Stopped 
Stopped in 
Stopped on  Stopped on 
Double 
Passenger 
thick red 
zig zags
on zebra 
red box out 
single red 
double red 
parked
using an 
line
crossing
of hours
line
line
ATM?
Scenario C:
Stationary for > 5 seconds?
see notes below
(30 seconds of footage 
preferred)
Commence 30 seconds 
observation.
Yes
Setting down/picking up
observed?
No
Process 
Yes
incident
No
Scenario A:
30 seconds 
Vehicle departs
observation
Disregard
incident
No
Commence processing 
incident
During observation 
Yes 
additional activity takes
place.
Disregard
Is it setting down or 
Yes 
incident
picking up?
Process 
No
incident
Scenario B:
Continue processing 
Up to 3 minutes
incident
total observation
Observation of unspecified 
Disregard
activity or activity indicative 
Yes 
incident
of preparation to board or 
alight vehicle
 Process incident after up to 3 
No
minutes total observation
Notes:
Scenario A
 covers instances in which a Private hire vehicle or taxi is clearly stopped on the road marking described, 
with no evidence of picking up or setting down (or preparations to do so) being observed. This incident may be 
considered as a contravention and processed after 30 seconds of continuous observation.
Scenario B If during the course of observing Scenario A above an unspecified activity takes place which could be a 
precursor to picking up/setting down taking place, observation may then  be extended to up to 3 minutes in order that 
the Enforcing Officer be sure that a permitted activity is/isn't taking place. If there is no clear resolution after a total of 
3 minutes then the incident should be processed as a contravention, unless potential PU/SD activity is still in 
progress.
Scenario C Beween the hours of 22:00 and 06:00 a period of 5 minutes concession is allowed to determine the 
activity of passengers using an ATM. This does not extend to stopping at pedestrian clearways, Zig-Zags, Bus Cages 
with Wide Red Lines or where a vehicle is seen to be causing an obstuction or safety hazard