This is an HTML version of an attachment to the Freedom of Information request 'Cost of due diligence for the Student System'.
 
James Watson 
 
[[FOI #17355 email]] 
22 September 2009 
Our Ref: FOI 2009/145–F0068743 
 
Dear Mr Watson, 
 
Re: Freedom of Information (Scotland) Act 2002 – Request for Information 
 
Thank you for your email which was received by the University on 26 August 2009 timed 
12:24 hours, requesting the following: 
 
 
In response to a previous FoI request see: 
     
http://www.whatdotheyknow.com/request/structure_of_student_lifecycle_p#incoming-
36179 
 
You replied: 
 
"During the due diligence phase consultancy was also provided by a specialist IT 
consultancy working in partnership with the supplier.  The costs of this were £293,982." 
 
In relation to the above I would like to know: 
 
1. A breakdown of £293,982? 
 
2. Who was the University's chief negotiator for the due diligence? 
 
3. A list of areas of concern that were addressed during the due diligence phase? 
 
4. Who authorised the expenditure? 
 
5. Was this level of expenditure (i.e. £293,982) planned prior to the due diligence 
phase?  
 
 
 

 
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University’s Response 
      
"During the due diligence phase consultancy was also provided by a specialist IT 
consultancy working in partnership with the supplier.  The costs of this were £293,982." 
 
In relation to the above I would like to know: 
 
1. 
A breakdown of £293,982? 
 
This figure covers the consultancy costs of running a series of process workshops and 
producing output documents on each functional area within the scope of the project.  
 
£286,794.48 covered the costs of 300 man days of consultancy for workshops/associated 
work for the process areas listed below:  
 
1. Enquiry 
Management 
2.  Marketing & Recruitment Management 
3.  Applications and Admissions – General Requirements 
4.  Admissions and Applications – UCAS Admissions 
5.  Applications & Admissions – Other On-line/Electronic Applications 
6.  Applications & Admissions – Paper-based Applications  
7.  Applications and Admissions – Visiting Undergraduate Admissions 
8.  Applications and Admissions – Short-Course Admissions  
9.  Applications and Admissions – Interview Management  
10. Registration & Course Enrolment 
11. Pre-Registration – Student Record Creation 
12. Pre-Registration – Student Responsibilities 
13. Pre-Registration – Accreditation of Prior Learning 
14. Pre-Registration – Allocation of Academic Advisors 
15. Registration 
16. Course Selection 
17. Academic Advising 
18. Course Enrolment 
19. Curriculum Management 
20. Course Timetabling 
21. Allocation of Staff 
22. Room Booking 
23. Progression and Assessment– Coursework and Exam Marking 
24. Progression and Assessment – Annual Progression 
25. Progression and Assessment – Honours Progression 
26. Progression and Assessment – Final Degree Classification 
27. Progression and Assessment – Special Circumstances  
28. Academic Appeals 
29. Student Discipline and Academic Complaints 
30. Faculty Transfer 
31. Managing Withdrawals 

 
 
 
 
32. Exam Management 
33. Exam Management – Creation of Exam Papers 
34. Exam Management – Exam Timetabling 
35. Exam Management – Creation of Candidate Records  
36. Exam Management – Invigilation 
37. Exam Management – Internal Examiners 
38. Exam Management – Exam Boards 
39. Exam Management – Disabled Student Adjustments 
40. Management of Research Students 
41. Post-Graduate Research Students 
42. Management of Research Supervisors and Examiners 
43. General Research Management 
44. Fees and Student Finance 
45. Fee Setting and Prediction 
46. Invoicing/Sponsors 
47. Interface to prospective students and students/Payments   
48. Financial Aid, Bursaries and Scholarships 
49. Debt Management  
50. Attendance Recording 
51. Absence Management 
52. Graduation and Transcripts 
53. Graduation Management 
54. Production of Graduation Documentation and Transcripts 
55. Honorary Graduates 
56. Alumni 
57. Course & Programme Management 
58. Placements 
59. Students with Disabilities 
60. Employability, Careers Management and Personal Development Planning (PDP) 
61. Student Support Services 
62. Collaborations & Data Exchange 
63. Publications 
 
£7,187.50 covered the costs of consultancy/workshops on Customer Relationship 
Management (CRM). 
 
2. 
Who was the University's chief negotiator for the due diligence? 
 
There was not a role of chief negotiator. Project Team members and all members of the 
Project Board were involved in the due diligence process.  
        
3. 
A list of areas of concern that were addressed during the due diligence phase? 
 
The due diligence phase was used to confirm the strategic and functional fit of the Oracle 
Campus Solutions product, the implementation model and the resource plan.   Areas of 
concern were addressed during process workshops. A list of these issues is attached in 
Appendix A

 
 
 
 
 
4. 
Who authorised the expenditure? 
 
Expenditure was part of the Senior Management Group (SMG) approved budget for the 
project. 
 
5.  
Was this level of expenditure (i.e. £293,982) planned prior to the due diligence 
phase? 

 
The Project Board agreed that appropriate due diligence work should be completed prior to 
contract signing. The work was undertaken on a “time and materials” basis and not as a “fixed 
price” contract. 
 
 
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Yours sincerely, 
 
 
 
 
Data Protection and Freedom of Information Office