This is an HTML version of an attachment to the Freedom of Information request 'complaints/reports of criminal activity'.

0x08 graphic
0x01 graphic

Making a complaint or appeal about your Freedom of Information response

We accept that sometimes you may not agree with the decision we've made about your Freedom of Information request. If this is the case there is an internal complaints procedure that you should follow.

You should make your complaint in writing to:

Merseyside Police

Force Information Manager

Information Management & Disclosure Department

PO Box 59

LIVERPOOL

L69 1JD

It should detail:

Your complaint will be fully investigated and will be dealt with by a staff member who was not involved in the original decision. We will write to you to advise the outcome of your complaint.

If you are dissatisfied with the results of your complaint you have the right to appeal to the Information Commissioner. He can be contacted at:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

More information is available from the Information Commissioner's website

http://www.ico.gov.uk