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Dear Blue

Re: Freedom of Information Request 4544

Thank you for your recent request to the Council. You asked to be provided with the following information:

Response

I can inform you of the following with regard to your questions:

Section 1 (1) of the Freedom of Information Act entitles any person to make a request to a public authority for information and section 1 (4) requires that the information to be communicated must be the information in question held at the time when the request is received, except for any amendment or deletion that would have been made regardless of the receipt of the request.

On this occasion the Council does not hold any recorded information with regard to what this phrase actually means. In the spirit of openness and transparancy in which the Act is written, however, I can confirm that when a complaint is upheld it means that a review and/or investigation has accepted the merit of the issue cited as the grounds for the complaint, and that a decision has been found in favour of the complainant.

In order to respond to this question we will need further information as to what you mean by "the present situation".

As a general response I can advise that with regard to complaints (as mentioned in your first question) we review our procedures on an ongoing basis as a result of internal reviews and as and when any issues are identified. This may entail solutions being implented as follows:

I hope this fulfils your request.

Yours sincerely,

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Under the Data Protection Act 1998, Data Subjects have rights to challenge, alter or erase the inaccurate and unlawful processing of their information. In the first instance please contact The Freedom of Information Officer, Information Services, 101 Orchardson Street, London NW8 8EA. If you are not satisfied with our response you may contact The Information Commissioner: Wycliffe House, Water Lane, Wilmslow, Cheshire Sk9 5AF