Dear Mr Muller

Further to your email dated 10 August 2009, regarding your request for information about the Pay by Phone contract; could you please clarify, giving a full explanation, the following points:

 the precise connotation of your phrase "breaking closes";

 the meaning of your questions “What kind of fees is Verrus being paid?” and “Is it a percentage or a fixed fee?”

Your query has already been passed for investigation; supplying this additional information will prove very helpful in obtaining the details you have requested.

Regards

Amber Ridgeway-le-Gresley

Customer Relations Officer

Amanda MacPhee

Customer Relations Manager

01375 336993

Leah Smith

Section Manager

http://www3.westminster.gov.uk/parkrightfilm