Phone: 020 8356 5022 Our ref: LBH41202-08

Fax: 020 8356 2271 Your ref:

E-mail: [email address] Date: 13^th August 2008

Mr Michael Grade

[FOI #1631 email]

Dear Grade

Re: Freedom of Information Request

Thank you for your request for information which was logged on 11^th August 2008.

I have attached a copy of the Report: on the installation of an Integrated Reception System (IRS) to Hackney Homes housing estate properties

which is being provided under the Freedom of Information Act 2000.

I hope you will find this helpful.

Yours sincerely

KARL MOORE

Principal Complaints Officer

Housing Complaints Team