Date: 01 September 2009 
Your Reference:  
  
Our Reference: 5448719 
Housing and adult social 
care 
Enquiries to: Peter Williams 
London Borough of Camden 
 
20 Mabledon Place 
Ms. Tracy Morgan 
London 
XXXXXX 
WC1H 9BF 
XXXXXXXXXXXXXXXX 
  
LONDON 
Tel: 020 7974 4372 
XXXXXXX 
[email address]
Fax 6472 
  
Textphone: 020 7974 6866 
www.camden.gov.uk  
  
  
  
Dear Ms Morgan 
Your request for information, received on 04 August 2009, has now been considered. You 
requested: 
1. Can you please inform me whether or not Camden Council as landlord to 
thousands of tenants has a external window cleaning service in place for tenants to 
access when they need to have their windows cleaned? 
The Council does employ contractors for window cleaning. However, these services are not 
operated as reactive services for individual tenants to call on. 
2. If a cleaning service is not already in place can you inform me of whether or not 
Camden Council landlord would consider introducing such a service? 
We are sorry to inform you that this information is not held. The Council has no information 
on plans to bring in a reactive window cleaning service.  
Please note the information is still covered by copyright legislation. You are not authorised 
to re-use this information for commercial or research purposes as defined by the Re-Use of 
Public Sector Regulations 2005. If you do wish to re-use this information please contact the 
Freedom of Information Team, First Floor, 3-5 Cressy Road, London NW3 2ND, who will 
assess your request. 
If you are dissatisfied with this response and wish to appeal, please write to Peter Swingler, 
Freedom of Information Appeals Panel, Central Complaints Unit, Camden Town Hall, Judd 
Street, London WC1H 9JE and your complaint will be dealt with through our Internal 
Review procedure. 
If you are still not satisfied following the Internal Review, you have a right to appeal to the 
Information Commissioner. He can be contacted at: 
Information Commissioners Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

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Telephone: 01625 545 700 
www.informationcommissioner.gov.uk 
Yours sincerely 
  
  
Peter Williams 
Freedom of Information & Data Protection Officer 
[email address] 

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