Date: 04 September 2009

My Ref: FOI/2009/0404/DELAY

Contact: Emily Baker

Direct dial: 01934 427609

Dear Ms Berlow,

Freedom of Information Act (2000) - Request for Information

I am writing to apologise for the delay in supplying you with your requested information. Please be assured that the council is processing your request, and we are doing everything we can to reach a conclusion and provide you with the relevant information as soon as possible.

We will continue to work to obtain information, however If you no longer wish to receive this can you please contact us at [email address].

If you are dissatisfied with our handling of your request, you are entitled to pursue this matter through the Council's complaints procedure, the first step is to write to the Information Governance Manager - Mr. P Rooney at Information Governance Manager, The Town Hall, Walliscote Grove Road, Weston super Mare, BS23 1UJ. If you are dissatisfied with the outcome of the council's internal complaints procedure, you can appeal our decision by contacting the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

Yours faithfully

Emily Baker

Information Governance (Modern Apprentice)

North Somerset Council

Philip Hall

Director of Finance and Resources

Information, Communication and Technology Department

North Somerset Council

Town Hall

Weston-super-Mare

Somerset BS23 1UJ

www.n-somerset.gov.uk