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This is an HTML version of an attachment to the Freedom of Information request 'CIN Manager Employer Islington Council Location 222 Upper Street Islington London N1 1XR Working Pattern Full Time, Permanent position Hours 35 hours Salary £40,104-£45,354 Reference SSC/1683/MKS Closing Date 19/06/2009 23:59 PM'.

Referrals & Advice Team Manager Interview

Monday, 20th July 2009

In-Tray Exercise (20 minutes)

You have returned to work as the Referral & Advice Team Manager following 2 weeks annual leave and have been left the following information by your Deputy Team Manager who is at a meeting outside the office until lunchtime.

List in order of priority (1-8) how you plan addressing these tasks, giving your reasons.

Hello manager,

I am sorry I cannot be there to welcome you back, but I should be in the office later in the afternoon as I was not feeling very well and have a GP appointment. However I just wanted to bring to your attention the following issues that need your urgent attention:

  1. A member of the team has a complaint and wants to speak to you urgently;

  1. There is an outstanding member's enquiry about a housing case which I have drafted a response (see your emails) but I need you to check over;

  1. I have forwarded you a couple of cases (see your ICS tray) as I am concerned that the specialist social worker failed to follow child protection procedures.

  1. A member of the team went off sick on Friday and they are due to be on duty tomorrow;

  1. Operational Manager wants housing protocol document to be sent to her by 11am today (I think the draft is still in your tray);

  1. Head of Service warned us on Friday that it is likely that OFSTED inspectors will be doing an unannounced inspection;

  1. The computers were down on Friday and we haven't been able to progress any work on ICS;

  1. You have been invited to attend an urgent CiN Operations Managers Meeting at 2pm regarding Area Children & Young People's Partnerships.

See you later,

DTM