INTERVIEW QUESTIONS FOR CIN TEAM MANAGER - TUESDAY 21ST JULY 2009
CANDIDATE:
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INTRODUCTION:
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QUESTION |
RESPONSES WE ARE LOOKING FOR |
NOTES |
SCORE |
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PRESENTATION
What impact will the Laming Report into the death of Baby Peter have on you as team manager of a children in need team - 10 mins
Prompt: how would you respond to this situation - Lynne's case scenario |
Knowledge - very good safeguarding knowledge WT and procedures and law Systematic approach to assessing and managing risk Critical analysis and understanding Laming key messages
Approach - child focus Equality and diversity Multi-agency
Management/Leadership: leadership QA Decision-making Prioritising Staff care and development
Verbal and written communication skills: Analytical Concise and clear Accurate Engaging
Presentation content and communication
Case management scenario response |
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/20
/10 |
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1. What skills, experience and motivations would you bring to this job?
Prompt: what would you hope to see by 1 year in post |
Self-awareness Understanding of job and context Vision and drive Outcome focus Stakeholder views/experiences Motivating self and care Staff care |
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/10 |
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2. What steps do you take to promote high performance?
Prompt: what in your view does poor performance look like, and how do you deal with it |
Management approach: Focus on outcomes for customers Motivating Setting clear vision and expectations & enabling staff to understand the importance of performance management Using management knowledge Learning and development
Poor Performance: Use of formal and informal approaches Identifying and responding with timelines, decision-making Staff care Advice seeking including reference to policy |
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/10 |
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3. What steps have you taken to keep your skills and knowledge up to date and how have you used this learning?
Supplementary: what do you think would be your learning and development needs in this role and how would you address these? |
Evidence of commitment Concrete examples of using learning Including management and leadership learning and applying these Self awareness Critical and reflective practice Creative, open-minded |
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/10 |
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4. The role will involve managing conflict within the team, between professionals in other teams, services, providers, etc. Can you tell us about a particular difficult conflict situation that you managed and what tools or approaches you used
Prompt on learning |
Effective and concise communication Skills Evaluation and learning Empathy Child outcome focus Supporting staff to be solution focused |
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/10 |
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5. An important part of your role in this new job as locality children in need manager is to support earlier intervention and prevention and promote integrated working. Can you tell us about steps you would take to achieve this and your thoughts about the opportunities and challenges that this presents |
Vision and positive approach to integrated working Knowledge and experience about what supports integrated working - ideally knowledge about local initiatives Strong on developing relationships and networks Evidence of thought and realistic ideas about social work role |
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/10 |
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Able to travel between bases?
Any questions?
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Our evaluation of: Inter-personal and communication skills Establishing rapport/eye contact etc Verbal communication - fluent, concise, clear, ordered Written comms (including application form Integrity and resilience
Real commitment and enthusiasm about outcomes for children |
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/7
/7
/7 |
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OVERALL SCORE
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/20 |
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TOTAL SCORE
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/100 |
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