This is an HTML version of an attachment to the Freedom of Information request 'Job children in need – team manager - W2111 - Closing date 19/06/2009'.

INTERVIEW QUESTIONS FOR CIN TEAM MANAGER - TUESDAY 21ST JULY 2009

CANDIDATE:

INTRODUCTION:

QUESTION

RESPONSES WE ARE LOOKING FOR

NOTES

SCORE

PRESENTATION

What impact will the Laming Report into the death of Baby Peter have on you as team manager of a children in need team - 10 mins

Prompt: how would you respond to this situation - Lynne's case scenario

Knowledge - very good safeguarding knowledge

WT and procedures and law

Systematic approach to assessing and managing risk

Critical analysis and understanding Laming key messages

Approach - child focus

Equality and diversity

Multi-agency

Management/Leadership: leadership

QA

Decision-making

Prioritising

Staff care and development

Verbal and written communication skills: Analytical

Concise and clear

Accurate

Engaging

Presentation content and communication

Case management scenario response

/20

/10

1. What skills, experience and motivations would you bring to this job?

Prompt: what would you hope to see by 1 year in post

Self-awareness

Understanding of job and context

Vision and drive

Outcome focus

Stakeholder views/experiences

Motivating self and care

Staff care

/10

2. What steps do you take to promote high performance?

Prompt: what in your view does poor performance look like, and how do you deal with it

Management approach:

Focus on outcomes for customers

Motivating

Setting clear vision and expectations & enabling staff to understand the importance of performance management

Using management knowledge

Learning and development

Poor Performance:

Use of formal and informal approaches

Identifying and responding with timelines, decision-making

Staff care

Advice seeking including reference to policy

/10

3. What steps have you taken to keep your skills and knowledge up to date and how have you used this learning?

Supplementary: what do you think would be your learning and development needs in this role and how would you address these?

Evidence of commitment

Concrete examples of using learning

Including management and leadership learning and applying these

Self awareness

Critical and reflective practice

Creative, open-minded

/10

4. The role will involve managing conflict within the team, between professionals in other teams, services, providers, etc. Can you tell us about a particular difficult conflict situation that you managed and what tools or approaches you used

Prompt on learning

Effective and concise communication

Skills

Evaluation and learning

Empathy

Child outcome focus

Supporting staff to be solution focused

/10

5. An important part of your role in this new job as locality children in need manager is to support earlier intervention and prevention and promote integrated working.

Can you tell us about steps you would take to achieve this and your thoughts about the opportunities and challenges that this presents

Vision and positive approach to integrated working

Knowledge and experience about what supports integrated working - ideally knowledge about local initiatives

Strong on developing relationships and networks

Evidence of thought and realistic ideas about social work role

/10

Able to travel between bases?

Any questions?

Our evaluation of:

Inter-personal and communication skills

Establishing rapport/eye contact etc

Verbal communication - fluent, concise, clear, ordered

Written comms (including application form

Integrity and resilience

Real commitment and enthusiasm about outcomes for children

/7

/7

/7

OVERALL SCORE

/20

TOTAL SCORE

/100