Sue D Nym

Email: [FOI #1562 email]

Our reference: FOICR 9964/08

8 August 2008

Dear Sue D Nym,

FREEDOM OF INFORMATION REQUEST

Thank you for your email of 2 August in which you ask for a copy of the contract with Thale Information Systems.

Your request is being handled in accordance with the terms of the Freedom of Information Act 2000 as an information request.

We aim to send you a substantive reply to your request within 20 working days of our receiving it on 4 August. Therefore you should receive a substantive response by 2 September 2008.

If you have any queries regarding the handling of your information request please do not hesitate to contact us.

Yours faithfully,

On behalf of the Identity and Passport Service

For advice on how and where to obtain a passport,

call the Passport Adviceline on 0870 521 0410

(24 hours a day, 7 days a week).

You can also email [Identity & Passport Service request email]

or visit www.ips.gov.uk

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