Under this scheme you may be entitled to at least
This document is available in
one of the following -
various formats and languages
● The provision of a set top aerial or a rooftop
Please call 01224 522399.
aerial upgrade
Digital
● A Freeview digital box including installation
● A digital television recorder or a digital TV from the
scheme, or freesat from Sky (for an extra charge)
Television
● Money off a subscription for Sky TV
Switchover
The Help Scheme will contact eligible individuals
directly, well ahead of the switchover, by using
information from the social security system,
information provided by Aberdeen City Council and
from the blind associations.
Step Three -
ADVICE AND ASSISTANCE
Advice and assistance regarding all aspects of the
switchover to Digital TV is available from various
sources either through the internet or by telephone.
Details of the help available is given below -
● The digital switchover website –
digitaluk.co.uk
● The digital switchover helpline –
0845 650 50 50
● The digital switchover for hearing
impaired –
0845 234 03 80
● The digital switchover in another
language –
0845 234 03 88
www.aberdeencity.gov.uk/goodapple
Resources Development and Delivery
12th Floor, St Nicholas House
Broad Street
Aberdeen AB10 1AA
DIGITAL TELEVISION
Step Two -
SWITCHOVER
HOW TO GET SET
HOW TO GET HELP
FOR DIGITAL TV
The Government have introduced a help scheme
Introduction
which will provide practical support to help people
As you may be aware, analogue television channels will be
select, install and use digital TV equipment. (This does
replaced by digital television by 2012.
not include the conversion of communal systems).
Step One -
If you currently receive any or all of the five channels currently
CHOOSE HOW TO RECEIVE
Those who are eligible to be part of the scheme will
broadcasting (BBC1, BBC2, ITV, Channel 4 or Five) on any or all
DIGITAL TV
be provided with equipment to allow digital reception
of your TV sets you need to consider your options for getting
to one TV set within the home. If two adults in the
You need to choose which option is best for you to
digital TV. If you do not receive a digital reception at the
household each qualify under the rules, for example if
receive your TV signal -
moment, every TV set in your home will have to be checked to
●
both adults are in receipt of Attendance Allowance,
Through an aerial (via a digital box)
make sure that you can receive digital broadcasts.
●
then two sets of equipment will be provided.
Through a satellite dish
●
Goodapple Home Tenants
Through a cable
●
You can be included in the scheme if one of the
Through a telephone line
Aberdeen City Council has no obligation to install aerials to
●
following applies to your household -
Through and aerial and telephone line
council properties under its current tenancy agreement for
●
●
You or your partner are aged 75 years or over; or
Through a Digital TV (a TV with an in-built digital
goodapple home tenants. However, the council is committed
● You, your partner or a dependent child are
receiver)
to replacing existing communal aerial systems with digital
registered as blind or partially sighted; or
systems in blocks where we are the majority owner.
● You, your partner or a dependent child is entitled to
You don’t need to replace your existing TV sets unless
one of the following social security benefits
you want to. But you will need a digital box (via
Individual council tenants and those resident in council blocks
- Disability Living Allowance
aerial, satellite dish or cable).
where the majority of residents are not council tenants need to
- Attendance Allowance
make their own arrangements for the switchover as there is no
- Constant Attendance Allowance
If you are thinking about replacing or upgrading your
statutory obligation for Aberdeen City Council to do so.
- Industrial Injuries Disablement Benefit
TV set to one with a digital box built in (a digital TV)
- War Pensioners Mobility Supplement
Transmitter Information
you should look for sets which show the digital tick
logo.
Aberdeen City Council has been advised that there will be
If you are included as part of the help scheme you will
changes to the transmitters used by most goodapple home
be required to pay a one-off fee of £40.00 for the
Don’t forget that if you have a video recorder (VCR) or
tenants. This means that your aerial may require a change in
equipment necessary to receive digital TV.
DVD recorder you will not be able to record one digital
direction in order to achieve a stronger digital signal.
channel whilst watching another but you will still be
However, the scheme is free for those who are in
able to record and play back tapes/DVD’s as before.
The changes to the transmitters mean that after switchover
receipt of -
You may need to replace your video recorder with a
the coverage of Five should increase. If you can receive BBC,
● Income Support
digital TV recorder with one or more digital tuners
ITV and Channel 4 services through your aerial at present,
● Income Based Job Seekers Allowance
(Freeview Playback or Sky+).
you should be able to receive
● Pension Credit
channel Five after switchover
You should check the suitability of your video recorder
because of the stronger
for digital recording as soon as possible. A local
signal, but this is
electrical retailer should be able to advise you if you
not guaranteed.
are not sure.
