Information Access Team
Shared Services Directorate
2 Marsham Street, London SW1P 4DF
Switchboard 020 7035 4848
E-mail: [email address] Website: www.homeoffice.gov.uk
C Gillstrap
[email address]
(by e-mail)
15 February 2010
Dear Mr Gil strap
Freedom of Information request (our ref. 12439): internal review
Thank you for your e-mail of 24 September 2009, in which you asked for an internal review of
our response to your Freedom of Information (FoI) request about applications under the
European Economic Area Regulations and disclosure of the UKBA Complaints Manual.
I have now completed the review. I have examined al the relevant papers, including the
information that was withheld from you, and have consulted the policy unit which provided the
original response. I have considered whether the correct procedures were followed and
assessed the reasons why information was withheld from you. I confirm that I was not
involved in the initial handling of your request.
My findings are set out in the attached report. My conclusion is that the original response of
11 August and further response 23 September were substantial y correct, although some
information should have been provided to you in response to your eighth question.
You have requested a copy of the UK Border Agencyā€™s Complaintā€™s Manual. I am pleased to
be able to provided you with a copy with this review.
I am happy to talk to you about our conclusions if you wish to contact me at the telephone
number given above.
This completes the internal review process by the Home Office. If you remain dissatisfied
with the response to your FoI request, you have the right of complaint to the Information
Commissioner at the following address:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Yours sincerely
[
]
Information Access Team
