FOI ref

Date received by FOI Team

Complaint team ref

Date received by Complaints Team

Date closed by Complaints Team

Comments

149

07/06/2006

200618

12/07/06

31/08/2006

Apology given

373

31/07/08

200820

18/07/08

24/07/08

Further assistance offered

405

23/07/08

200828

23/07/08

20/8/08

Dealt with by Director of Resources

407

23/07/08

200829

23/07/08

Understood withdrawn

No action taken, re-entered as 200854 (outside time bracket)