This is an HTML version of an attachment to the Freedom of Information request 'Contacts Directory for all patient-facing staff'.

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KEY RIGHTS AND OBLIGATIONS UNDER THE FOI ACT 2000

The Applicant

  • has the right to make a written request for information (by letter or email) providing a name and address so that the Trust can reply

  • has the right to be informed in writing if the information being sought is available

The Trust

  • has a duty to provide reasonable advice and assistance to anyone making a request

  • must aim to respond within 20 working days and keep the applicant informed if this cannot be met

  • does not have to release information if there is a provision in the Act conferring an absolute exemption

  • must consider releasing information in the public interest if applicable

  • where practicable, should supply the information requested, in the format requested

  • is not obliged to comply with a request if the costs involved exceed the upper fees limit

  • if refusing a request, must tell the applicant why and state which exemption is being relied on

  • must maintain an up-to-date Publication Scheme and publish information in accordance with this Scheme

RESPECTING AN INDIVIDUAL'S RIGHT TO CONFIDENTIALITY

The Freedom of Information Act does not change the rights of individuals, whether they are patients or members of staff, to expect that the personal information that the Trust holds about them is protected. Maintaining the legal right of confidentiality of all personal information continues to be an important commitment for the Trust.

OUR COMMITMENT TO YOU

  • To be as open as we can be in relation to the work we do

  • To do our best to provide you with any information you are seeking

  • To work within the required timescales

  • To refer any complaints about release of information for Internal Review by someone who is independent of the original decision.

If you remain dissatisfied, you can refer any concerns you may have to the Information Commissioner at :

Information Commissioner's Office - Wales

2 Alexandra Gate

Ffordd Pengam

Cardiff

CF24 2SA

Tel: 029 2089 4929

e-mail: [email address]

THE FREEDOM OF INFORMATION (FOI) ACT 2000

THE ACT

The Freedom of Information Act 2000 gives public right of access to a variety of records and information held by public bodies. This comes into force on 1st January 2005 and can relate to any information subject to certain exemptions.

Implementation of the Act began in October 2003 when all public bodies were required to make their “Publication Schemes” available. [Author ID1: at Thu Jan 15 09:47:00 2009 ]Abertawe [Author ID1: at Thu Jan 15 09:47:00 2009 ]Bro Morgannwg's Publication Scheme contains general information about the Trust and specifies the information that is readily available to the public. [Author ID0: at ]

The [Author ID1: at Thu Jan 15 09:47:00 2009 ]Abertawe [Author ID1: at Thu Jan 15 09:47:00 2009 ]Bro Morgannwg NHS Trust Publication Scheme is available on the Trust web site at:[Author ID1: at Thu Jan 15 09:47:00 2009 ]