From: [name omitted]
Sent: Tuesday, November 11, 2008 5:23 PM
To: [name omitted]
Cc: [names omitted]
Subject: FW: Number 10 e petition

[name omitted]

The compliance rate in 2007/08 was also 100%. But it is important to appreciate that this reflects our relationship with bodies in jurisdiction that has matured to high levels of respect over a 30 year history. The rate of compliance was very different in the early years of our scheme

We feel very strongly that your petition response should be specific to complaints under our current jurisdiction covering local government and similar public bodies. Your current wording reads as a statement that would cover all circumstances.

As you are aware, the Ombudsmen are in discussion with the government about the possibility of  binding recommendations  being appropriate  for `self funders'  . This is on the basis that this sector  does  not have a mature relationship with an ombudsman type organisation . Furthermore, the private sector  may be  less likely to be persuaded by the  sanction of  a  published response to a further report and, in many cases, publicity will not be  in the best interests of  the complainant.  .

Regards

[name omitted]

[title omitted]

The Commission for Local Administration in England (the Local Government Ombudsman)

Millbank Tower

Millbank

London SW1P 4QP

[contact details omitted]