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'Glasgow Benefit Delivery Office'.
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DWP Central Freedom of Information Team
e-mail: [DWP request email]
Our Ref: 1194
June 2009
Dear Mr Onyek
Freedom of Information Request -1194/09
I am writing regarding your request for information, which was received on 21 June 2009. In that request, you asked us for information about post received in Glasgow Benefit Delivery Office and statistics of mail lost.
Unfortunately, I am unable to proceed with your request without clarification of the information you wish to receive. To help me do so, I would like to know which Glasgow Office you are referring to. I should explain that we have two Benefit Delivery offices in Glasgow. Both are large organisations operating individual mail tracking systems. The offices are:
Clyde and Fife Benefit Delivery Centre deals with customers who live in Glasgow and the surrounding areas.
Glasgow Benefit Delivery Centre deals with customers who live in the London area.
Could you please clarify which office you are referring to?
Please note that if I do not receive appropriate clarification of your information requirements within three months from the date of this letter, then I will consider your request closed.
If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.
Yours sincerely
DWP Central FoI Team