APPENDIX 2 (TO THE VARIATION AGREEMENT) 
 
DATA MANAGEMENT SUPPORT BASELINE 
Data Management Support Included in Baseline 
Current (BAU) activity is focused wholly on data management of address information – this 
is done largely through the address structure team. 
There are s.43(2)xxxx xxxxx xxxxx in the address structure team. The activities carried out 
are as follows: 
•  Referrals from field, call centre, direct from customer – address queries and 
amendments, approx 1200 phone calls per week + correspondence from customers 
•  Process field summary outcomes, (e.g. – this house has now been demolished) 
•  Process undelivered envelopes 
•  Adding, deleting & amending addresses on Lassy 
•  Building on postcodes, amending as per Post Office changes 
•  Identifying “discrepancies” with PAF data & liaising with the post office to get 
them corrected 
•  Building on new addresses arising from dealer notifications 
•  Updating address information arising from DD or credit/debit card applications 
•  Updating MOD, University databases with address changes, (Halls of Residence 
etc.) 
•  Updating Lassy with information from the PAF update runs of “rejected” records – 
e.g. duplicate addresses etc. 
•  Updating ARC address information on Lassy – residential homes 
•  Adding “notes” to Lassy records related to address information received through 
the manual licensing processes 
•  Islands – manually maintained outside of Lassy 
•  MP’s – list of them & their constituencies – mainly to enable complaints to be 
managed 
•  Diplomats – guarded on Lassy & lists need to be maintained 
•  Blind – database identifying those that need information in Braille or large print 
•  Hotels 
•  DUADs – customers with multiple addresses mainly where communication 
address is different from License address 
•  Multis – large organisations paying for many licenses through a single licence 
•  there is no significant focus to maintain data integrity between “non-Lassy” 
systems and Lassy – this would be developed through an in-house re-hosting 
project 
The baseline assumes no changes to the following: 
The way Data is captured 
The type of information captured 
The volume of information captured 
 
   
The purpose of the information 
 
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APPENDIX 3 (TO THE VARIATION AGREEMENT) 
 
s.43(2)xxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
 
xxxxx xxxxx 
1.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
2.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
3.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
4.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
5.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
 
xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
1.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx. 
2.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
3.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx 
4.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
5.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx   
6.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
7.  xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx 
 
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