This is an HTML version of an attachment to the Freedom of Information request 'Services supplied by county courts in processing small claims.'.

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County Court Bulk Centre

21-27 St Katharine's Street

Northampton

NN1 2LH

DX 702885 Northampton 7

Contacts for QT / QZ case numbers only

T 0845 601 5935 (01604 619402)

For all other cases

T 0845 408 5302 (01604 619400)

General Fax: 0845 408 5304

Minicom VII (Gateshead) 0800 358 5306

(Helpline for the deaf and hard of hearing)

Mr Andrew Smith

[email address]

Our ref:00491/01/910/1

Your ref:

Dear Mr Smith,

Thank you for your email the Correspondence Manager at the Customer Service Unit, forwarded to this office and received on 7th July 2009, the contents of which have been noted.

Your complaint has been referred to me the County Court Bulk Centre Complaint Manager for investigation and I will reply to you with my findings within ten working days of the date of this letter. We aim to deal with your complaint as a priority.

In the meantime, if you have any further queries, please do not hesitate to contact me.

Yours sincerely,

Sue Hasdell

Complaint Manager

Find more information about HMCS or Money Claim Online at:

http://www.hmcourts-service.gov.uk/

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