Access to Information Department for communities and Local Government 
Internal Review Procedures 
 
You are able to request informationfrom the Department for Communities and Local   
Government (DCLG) and the Government Offices (which are part of DCLG). This is 
under the terms of the Freedom of Information Act, Environmental Information  
regulations or Data Protection Act 1998. 
 
This leaflet explains how to complain or request an Internal Review if you are unhappy 
with the outcome of your request for information or the way in which your request has 
been handled by DCLG or a Government Office. You should write, clearly stating the 
reasons for your dissatisfaction to:  
 
Department for Communities and Local 
Government 
FOI Advice Team 
2nd Floor 
Ashdown House 
123 Victoria Street 
London SW1E 6DE 
Or by email to: 
[DCLG request email] 
 
We will send you an acknowledgement on receipt of your request. Your case will be 
considered under DCLG’s internal review procedures. 
 
An FOI Reviewing Officer will be appointed to conduct a full re-evaluation of your case.  
The officer will consider the information requested and make a full review of the papers  
associated with your original application. Internal reviews resulting from requests for  
information from Government Offices (GO) will normally be considered by a Reviewing 
Officer in a different GO. The letter of response to a request for review will therefore not 
be from the same GO as the response to the original request. Internal reviews resulting 
from requests for information from business areas within DCLG will normally be  
considered by a Reviewing Officer from a different business area. The letter of response  
to a request for review will therefore not be from the same business area as the response 

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to the original request. If the review is wholly, or partially, upheld you will be advised  
about any action that needs to be taken by us. If the decision is to release information 
previously withheld, we will let you know when you can expect to receive this. If the 
review has either not been upheld or you remain dissatisfied with our decision you may  
apply directly to the Information Commissioner for a decision or assessment at:  
 
Office of the Information Commissioner Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 
Telephone 01625 545 700 
Fax 01625 524 510 
Email: [email address] 
 
Published by the Department for Communities and Local Government. 
Printed in the UK August 2006 on paper comprising no less than 75% post 
consumer waste. 
Product code: 06CSR04089/A 
 

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