Ms J Shrive
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23 June 2009 |
Dear Ms Shrive
Unfortunately we must reiterate that as the Commissioner's powers do not extend to the investigation of individual complaints, this office is unable to assist you.
Yours sincerely
Sam Smith
Corporate Services
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Office of the Legal Services Complaints Commissioner 19TH Floor West Riding House 67 Albion Street LEEDS, LS1 5AA |
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www.olscc.gov.uk
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• Impartiality • Transparency • Efficiency • Effective remedy •
Appointed under the Access to Justice Act 1999 as an independent regulator working with the Law Society on behalf of the consumer to improve standards in complaints handling