DWP Central Freedom of Information Team 
 
 
Email:[email address] 
 
 
Our Ref: VTR 1101 
 
 
 
 
Mark White  
 
 
 
17/06/2009 
 
 
Dear Mr White 
 
 
I am writing in response to your request for a copy of the Protocols for Handling Personal 
Data Securely.    
 
 
A copy of the information is enclosed in the format you requested.  
 
The protocols for handling personal data securely are available to all staff via our internal 
website. Therefore, you will find that some links within the pdf document will not work, as 
they relate to information held on our internal website, to which you do not have access. If 
you would like any of the linked documents, please let us know and we will provide copies.  
 
If you have any queries about this letter, please contact me. Please remember to quote 
any reference number given above in any future communications. 
 
If you are not satisfied with my handling of your request please tell me why within two 
calendar months of the date of this letter. I will then arrange for someone to conduct an 
internal review of your request and the handling of it. The review will be conducted by 
another officer, usually of a more senior grade to me. This person will have taken no part in 
the original handling of your request. You will be advised of the reviewing officer’s decision 
in writing. 
 
If you are not content with the outcome of the internal review you have the right to apply 
directly to the Information Commissioner to look into the way your request has been 
handled. Please note that generally the Commissioner cannot make a decision unless you 
have first exhausted DWP’s own complaints procedure. The Commissioner can be 
contacted at: 
 
FoI Complaints Resolution 
Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
 

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SK9 5AF 
 
Fax: 01625 524 510 
 
Email: [email address] 
 
 
 
Yours sincerely  
 
DWP Central FoI Team  
 
 
 
 
 
  
 
 

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