This is an HTML version of an attachment to the Freedom of Information request 'Improved performance'.
 
 
David Black 
 
[FOI #12856 email] 
 
30 June 2009 
Our Ref: FOI 2009/95 – F0061284 
 
Dear Mr Black, 
 
Re: Freedom of Information (Scotland) Act 2002 – Request for Information 
 
Thank you for your email which was received by the University on 4 June 2009 timed 1936 
hours, requesting the following: 
 
 
The Secretary of Court at the University of Glasgow sent an email to all staff on 1 June 
2009 ("Investing in our future: the Student Lifecycle Project") announcing the 
procurement of a new Student Information System. 
 
In his email he stated that "Time spent on administrative tasks will be reduced, for both 
academic and support staff". 
 
Obviously, no experienced senior manager would make such a claim without readily 
available evidence to support it. 
 
For this reason I would like to know: 
 
a.   What administrative tasks is the Secretary of Court referring to? 
 
b.   The time currently spent on each of the above administrative tasks. 
 
c.   The expected time that will be spent on each of the above administrative tasks 

after the new system has been implemented. 
 
 
University’s Response 
 
The University of Glasgow does not hold the information that you have requested and is not 
aware of any other public authority that could respond to your request.   Section 17 of FOISA 
 
DATA PROTECTION AND FREEDOM OF INFORMATION OFFICE 
Main Building, University of Glasgow, Glasgow G12 8QQ 
Data Protection: Telephone: 0141-330-3111 E-Mail: [email address] 
Freedom of Information: Telephone:
 0141-330-2523 E-Mail: foi@gla.ac.uk 
The University of Glasgow, charity number SC004401 
 

 
 
 
 
states that where public authorities receive requests for information that they do not hold, they 
must issue a notice advising that they do not hold the requested information. 
 
We do not hold information that would allow us to answer the specific questions you have 
asked.  However, attached [see Appendix A] is a paper that was presented to the Senior 
Management Group in March 2009, setting out the rationale for the Student Lifecycle Project.  
It includes a discussion of efficiencies that will be achieved through this Project, and the areas 
in which this will happen. 
 
The supply of documents under the terms of the Freedom of Information (Scotland) Act 2002 
does not give the applicant or whoever receives the information any right to re-use it in such a 
way that might infringe the Copyright, Designs and Patents Act 1988 (for example, by making 
multiple copies, publishing or otherwise distributing the information to other individuals and the 
public). The Freedom of Information (Scotland) Act 2002 (Consequential Modifications) Order 
2004 ensured that Section 50 of the Copyright, Designs and Patents Act 1988 (“CDPA”) 
applies to the Freedom of Information (Scotland) Act 2002 (“FOISA”).   
 
Breach of copyright law is an actionable offence and the University expressly reserves its 
rights and remedies available to it pursuant to the CDPA and common law. Further information 
on copyright is available at the following website: 
 
http://www.ipo.gov.uk/copy.htm 
 
Your right to seek a review 
 
Should you be dissatisfied with the way in which the University has dealt with your request, 
you have the right to require us to review our actions and decisions. Please refer to the 
Review Procedure (http://www.gla.ac.uk/services/dpfoioffice/policiesandprocedures/foisa-
complaintsandreview/) for further information.  All complaints regarding requests for 
information will be handled in accordance with this procedure. 
 
Yours sincerely, 
 
 
 
 
Data Protection and Freedom of Information Office