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Report no |
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Scottish Recruitment Portal |
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Smart City & ICT Partnership Elected Member Sounding Board |
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15 October 2008 |
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Purpose of report
1.1 This report updates the Smart City & ICT Partnership Elected Member Sounding Boardon progress with the implementation of the Scottish Recruitment Portal within the Council and proposals for reducing the costs of press advertising.
Summary
In June 2007, the Cabinet Secretary for Finance and Sustainable Growth approved a number of projects for implementing shared services for Local Government within Scotland. Funding was provided from the Efficiency and Reform Fund.
One of these projects was a national web recruitment portal for Scotland's 32 local authorities. The project vision was to extend over time usage of the portal to other Scottish public sector bodies. The portal is being developed and delivered through a collaborative partnership led by COSLA and the Improvement Service.
The portal, called `myjobscotland.gov.uk', is designed to help public sector employers recruit from a wider pool of employees, support more effective recruitment practices, reduce advertising expense and improve efficiency and productivity.
Main Report
Benefits
Candidates will be able to view all Scottish Local Authority vacancies, sort these by job type and apply via one easy to use online facility.
The online application is user friendly and the candidate experience will be enhanced. Candidates can:
save applications and use again;
receive e-mail alerts about future vacancies;
book interview slots online; and,
track the progress of their application.
Supporting the `myjobscotland' portal is a web-based interface which allows managers with Internet access to view the progress of their own vacancies. Managers will have control over some key stages of the recruitment process which will reduce the time taken to recruit. Managers will be able to:
view applications as they come in and screen them online;
print applications instead of waiting for the Service Centre to courier them; and,
arrange interviews online.
3.4 For schools, who advertise a lot, there are additional benefits. Stages of the recruitment process currently managed by schools can be carried out online, replacing paper based systems. Equality information will be automatically generated by the HR Service Centre, replacing the need for schools to keep separate records and provide equality information to HR.
Timescales for Implementation
3.5 `myjobscotland' is being rolled out to Scotland's 32 local authorities in three phases. The first phase is now operational with over 350 jobs in Phase 1 local authorities currently advertised on the portal. The City of Edinburgh Council will be implemented in the last phase. The timescale for launch is under review but it is hoped candidates and staff can start to apply and administer recruitment through the portal later this financial year.
It is our intention to implement `myjobscotland' in two phases within the Council, starting with Corporate Services, Finance, City Development and Children and Families. Vacancies for Health and Social Care and Services for Communities would go live on the portal about two months later. In the interim, vacancies would be advertised on the Council's website and dealt with using the current processes.
The system is easy to use and online training will be available for managers. Demonstrations of the system will be arranged for the first phase departments closer to rollout of the system.
Financial Implications
4.1 Although the Scottish Government has funded implementation, the annual support and development charges will be paid for by local authorities. The Improvement Service has provided indicative costs based on the size of authority. The initial charge to the City of Edinburgh Council is £27k (2008/09) with an ongoing annual charge of £37.5k (2009/10 and 10/11).
4.2 The project provides an opportunity to further review and reduce the costs of press advertising of job vacancies. The savings which could potentially be achieved will far outweigh the annual charges of the web portal outlined above.
4.3 Departments are already benefiting from advertising controls put in place and managed by HR since Autumn 2006 as part of the e-HR project. Actual departmental savings in reduced advertising spend have exceeded targeted contributions to the E-HR project and have been retained by departments.
Year Costs Dept Saving e HR contribution
2005/06 £1,100,000
2006/07 £845,000 £245,000 £150,000
2007/08 £555,400 £544,600 £320,000
In 2008/09, a contribution of £332,570 is targeted to be achieved for the e-HR project. On the previous year's performance, this target should easily be achieved.
4.4 The Council has successfully reduced the cost of recruitment advertising mainly by restricting the size of the composite adverts in the Scotsman and Evening News. There has also been some reduction in the use of press advertising, although there is no evidence that the volume of recruitment is reducing. Further action is proposed which will reduce these costs even further.
4.5 The Council routinely collects data from job applicants on where they have seen our adverts. This strongly indicates that most posts do not need to be advertised in the press, since the majority of applicants look for vacancies on the internet. See Appendix 1. Not only does the internet generate sufficient applicants, but in many cases the Council is generating too many applicants through over use of press adverts. This involves HR and management resources in handling more applications than we need. Furthermore the process takes at least a week longer where press adverts are involved.
4.6 The introduction of the online application strengthens the case since the experience of other organisations is that the availability of an online application drives people to the internet. It is therefore recommended that, unless there is evidence to support a press advert, all posts should be advertised on the internet only. The Times Educational supplement does still attract a reasonable number of applicants, but it is proposed that TES online only is used in the future.
4.7 It is also proposed that where a press advert is justified, it should contain only the post title, department, salary and location, in order to encourage applicants to use the internet. This is increasingly the approach being taken by other organisations, including our neighbouring Councils.
4.8 The availability of an online application should also reduce the number of manual application forms. The Council currently provides a Word application form which applicants can save and complete electronically and e mail to the recruitment team. However, the HR Service Centre still receive 20% of forms through the post. It is proposed that initially for professional and admin posts the Council only accepts online applications. We will continue to accept paper forms for manual and craft posts but will monitor the usage of the online application.
Environmental Impact
The portal will significantly reduce the requirement for printing, HR staff and managers will be able to administer the recruitment process electronically reducing the requirement to print hard copy application. Transportation of applications via courier will cease as managers will have online access to applications pertaining to the vacancies they are recruiting for.
Conclusion
6.1 The `myjobscotland' portal will allow the Council to manage recruitment more effectively and efficiently. It will provide a much enhanced experience for all users whether they are job seekers, HR professionals or departmental managers. It will also facilitate the desire to reduce the number of vacancies advertised in the press.
Recommendations
It is recommended that the Smart City & ICT Partnership Elected Member Sounding Board:
(a) note the progress of the national recruitment portal project and the projected benefits for the council and job candidates alike;
(b) note the financial savings achieved to date for departments through recruitment advertising control; and,
(c) note the proposals to change press advertising policy to reduce departmental advertising expenditure further in parallel to the introduction of the portal.
Jim Inch
Director of Corporate Services
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Appendices |
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Contact/tel/Email |
Scott Robertson ([email address]) Senior Consultant, eGovernment Tel: 0131 469 6141 Sally Griffiths ([email address]), HR Service Centre Manager Tel: 0131 469 3087 |
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Wards affected |
All |
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Single Outcome Agreement |
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Background Papers |
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Appendix 1 - Media source sample evidence
Introduction
The following examples are typical of vacancies advertised between January and July 2008. The information is based on where job applicants say they saw the advert for the post, as indicated on their application form. The data demonstrates that, for most posts, press advertising attracts few candidates when compared to the numbers responding to the Council's vacancy website.
Examples of press adverts
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Trent Vacancy 187 |
Nursery Teacher |
CEC Intranet CEC Website (Internet) TES Not indicated |
21 20 1 8 |
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Total |
50 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Trent Vacancy 334 |
Primary Teacher |
CEC Intranet CEC Website (Internet) TES Not indicated |
17 140 28 12 |
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Total |
197 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Trent Vacancy 218 |
Trainee Pension Administrator |
CEC Intranet CEC Website (Internet) Ext Bulletin Scotsman/Scotland on Sunday Not indicated |
15 29 2 1
8 |
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Total |
55 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Workforce Vacancy 7056 |
Social Worker (Health and Social Care Dept) |
CEC Intranet CEC Website (Internet) Ext Bulletin Scotsman Scotland on Sunday Not indicated |
10 18 1 1 2 4 |
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Total |
36 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Workforce Vacancy 7029 |
Social Care Worker |
CEC Website (Internet) INT Bulletin Evening News Job Centre Internet (General) |
16 1 8 5 13 |
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Total |
43 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Workforce Vacancy 7073 |
Residential Care Officer |
Evening News INT Bulletin CEC Internet Internet (General) Job Centre General Tel. Enquires |
2 4 49 19 2 4 |
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Total |
80 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Workforce Vacancy 6726 |
Learning Assistant
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CEC Intranet CEC Website (Internet) Job Centre Internet Evening News |
25 8 2 1 |
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Total |
36 |
No press advertising
The number of applications is normally acceptable, e.g.
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Trent Vacancy 314 |
Learning Assistant
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CEC Intranet CEC Website (Internet) Ext Bulletin Not indicated |
10 18 1 4 |
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Total |
33 |
2008 Vacancies |
Post Title |
Media Source |
No. applications received |
Trent Vacancy 382 |
Development Officer - Sexual Health |
CEC Intranet CEC Website (Internet) Not indicated |
4 11 6 |
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Total |
21 |
Note: Most manual worker vacancies are now recruited through the Job Centre and internet.