Mr W Arveschoug

Email: [FOI #1259 email]

Reference: FOICR 10219/08

7 October 2008

Dear Mr Arveschoug,

FREEDOM OF INFORMATION REQUEST

Thank you for your email of 5 September in which you ask for information on the mylifemyid website. Your request has been handled in accordance with the Freedom of Information Act 2000.

We believe that the information that you have asked for is already reasonably accessible to you. It can be accessed on the Identity and Passport Service (IPS) website at www.ips.gov.uk and can be found on http://www.ips.gov.uk/passport/downloads/mylifemyid_research.pdf

Section 21 of the Freedom of Information Act exempts IPS from complying with the duty to supply you with this information on the grounds that it is already in the public domain. Should you have difficulties in accessing this information by the means listed above please do not hesitate to contact us again.

If you are dissatisfied with this response you may request an independent internal review of our decision by submitting your complaint to the address below and quoting the reference number:

Information Rights Team
Information and Record Management Service
Home Office
4th Floor, Seacole Building
2 Marsham Street
London
SW1P 4DF

During the independent review the department's handling of your information request will be reassessed by staff who were not involved in providing you with this response.

Should you remain dissatisfied after this internal review, you will have a right of complaint to the Information Commissioner as established by section 50 of the Freedom of Information Act.

Yours faithfully,

On behalf of James Hall, Chief Executive

Identity and Passport Service

Passport Adviceline: 0300 222 0000 (24 hours a day, seven days a week).

Email us at [email address]. Visit our website at www.ips.gov.uk.

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Headquarters

Parliamentary & Correspondence Management Team

8^th Floor, Globe House

89 Eccleston Square

London

SW1V 1PN

Tel (0300) 222 0000

Fax (0870) 336 9175

Email [email address]

Web www.ips.gov.uk