This is an HTML version of an attachment to the Freedom of Information request 'Social Workers conducting age assessments of young people claiming asylum. (25 05 09)'.
 
 
Ref: B12(2) 
 
 
CHILDREN, SCHOOLS AND 
Effective from:   
FAMILIES DEPARTMENT 
NOVEMBER 2005 
 
 
Children’s Social Care Services 
Review date:  
 
NOVEMBER 2006 
 
 
POLICIES & PROCEDURES 
Author:  DEBBIE PETERS 
 
 
 
 
 
 
 
 
 
TITLE:  PROTOCOL ON UNACCOMPANIED ASYLUM SEEKING CHILDREN (UASC) AND       
AGE DETERMINATION 

 
 
PURPOSE OF POLICY
:   
 
This protocol provides guidance to operational staff in effectively dealing with 
Unaccompanied Asylum Seeking Children (UASC) and provides further 
guidance relating to determination of age. 
 
 
 
 
 
This procedure is continually reviewed by all members of staff for 
suitability, effectiveness and customer focus to ensure we can improve 
upon the service we provide.  If you have any comments on this 
procedure, please complete an improvement form included in the ‘Issue, 
Control and Revision’ procedure (1.0). 
 
 
 
 
 

APPROVED BY:   
   
 
 
 
 
 
 
JOB TITLE:   
HEAD OF CHILDREN’S SOCIAL CARE 
 
 
 
DATE:  
 
8TH November 2005 
 
 
1

UNACCOMPANIED  ASYLUM SEEKING CHILDREN (UASC) 
AND AGE DETERMINATION 
 
 

CONTENTS   
 
 
 
 
 
 
                          
PAGE NO 
 
1. 
Legal 
Framework 
and 
procedure     3 
 
2. 

Applications for Asylum by Unaccompanied Children 
 

 
3. 

Referral of Unaccompanied Children to Social Services   

 
4. 

Age 
Assessments 
       6 
 
5. 

Liaison with the IND during the Age Assessment process 

 
6. 

Other services for Unaccompanied Asylum Seeking Children    8 
 
7. 

Entitlement to Support at Age 18 
 
 
 
           9 
 
8. 

Legality of Stay  
 
 
 
 
 
 
           10 
 
9. 

Asylum 
Seeking 
Families      10 
 
10. 

Missing 
Children 
       11 
 
11. 

Child 
Trafficking 
and 
Exploitation 
    11 
 
 
APPENDICES 
 
Appendix A – The Age Assessment Process 
Appendix B – Useful Contacts 
Appendix C – Information Sharing in Age Assessments 
Appendix D – Making an Application for Asylum 
Appendix E – Liaison Arrangements for Handling Age Dispute Cases 
Appendix F – Glossary of Terms 
Appendix G – UASC Flowchart 
Appendix H – The Age Assessment Process Checklist 
 
2

1. 
Legal Framework and Procedure 
 
Asylum Procedures are complex and are particularly complicated by the 
regularity of changes to the legislation.  There have been three major pieces 
of legislation affecting asylum and immigration and support for asylum 
seekers since 1999, the most recent being the Asylum and Immigration 
(Treatment of Claimants etc) Act 2004. 
 
 
Children who are seeking asylum may be referred to the Local Authority for 
advice and assistance.  It is for the Local Authority to determine whether a 
young person is eligible for services as a child under the Children Act 1989.  
The Local Authority must be satisfied that the young person is a child.  This 
may be through the presentation of acceptable documentation confirming their 
age, or by means of an age assessment.  It may be that a young person 
presents to the Local Authority having had their age disputed by the Home 
Office.  In such circumstances it will always be necessary to conduct an Age 
Assessment of the young person.  In other instances the young person may 
have been accepted as a child by the Home Office.  However, it is for the 
Local Authority to conduct its own Age Assessment to determine the young 
person’s eligibility for services. 
 
 
If the young person is assessed as a child, their needs are assessed in the 
same way as all children under section 17 of the Children Act 1989.  An initial 
assessment will determine whether immediate assistance, including the 
provision of emergency accommodation, is necessary to avoid destitution.  It 
will also involve initial enquiries to identify any relative, family friend or suitable 
adult willing to accept responsibility for caring for the child or young person.  
Agreement to provide accommodation for a longer term must be preceded by 
a core assessment, as with all other children. 
 
 
Once a young person reaches 18, the Local Authority may still provide 
services in accordance with sections 23 and 24 of the Children Act 1989 (as 
amended by the Children (Leaving Care) Act 2000) in relation to services for 
people who have are leaving care.   
 
 
2. 
Applications for Asylum by unaccompanied children 
 
An asylum seeker is someone who flees their home country, often because 
major conflicts have taken place, or because serious human rights abuses 
have occurred.  The Immigration and Nationality Directorate (IND) of the 
Home Office is responsible for dealing with asylum applications.  A young 
person may travel to the UK alone in order to seek asylum.   
 
An unaccompanied asylum seeking child is a person who, at the time of 
making an asylum application: 
 
•  is, or (if there is no proof) appears to be, under eighteen  
•  is applying for asylum in his or her own right  
 
3

•  and has no adult relative or guardian to turn to in this country. 
 
Applications for asylum are dealt with by the Immigration and Nationality 
Directorate of the Home Office. Full information about the processes involved 
in an application, how the claim is progressed and the possible outcomes of 
an application for asylum are outlined in Appendix D – Making an application 
for asylum. 
 
3. 
Referral of unaccompanied children to Social Services
 
3.1 
Referral by the Immigration and Nationality Directorate where they 
have specific concerns 
 
If, the immigration service is concerned a young person who is permitted to 
land is under the age of 18 and there is a suspicion that:  
•  the child may be at risk of significant harm from those who are 
designated to care for him/her 
•  no arrangements appear to have been made for the child and s/he is 
technically abandoned; 
 
then a referral will be made to the Social Services Department, together with 
the immigration service’s preliminary assessment and evidence for concern. 
 
The Access & Assessment Team has a duty to carry out a screening 
assessment of the information provided to decide whether or not the eligibility 
criteria for an initial assessment or child protection enquiry is met. They will 
need to explore the following areas with the Immigration/Customs Officer: 
 
•  basic details about the child – race, culture, language and religion, date 
of birth, usual place of residence 
•  reasons for concern expressed by Immigration/Customs 
•  intended address in UK 
•  name and address and date of birth of accompanying/meeting adult 
and nature of relationship to child if any 
•  contact details of parents for child 
•  name and address and nature of relationship with adult meeting the 
child 
•  reason for visit to UK 
•  whether parents have made arrangement for child to come to UK 
•  demeanour of child and accompanying adult/meeting adult. 
 
 
3.2 
Referrals by the IND regarding Unaccompanied Asylum Seeking 
Children (UASC).
 
It is IND's responsibility to ensure that all unaccompanied children who apply 
for asylum in the United Kingdom and who are not already in the care of 
Social Services are referred to the responsible SSD as soon as they have 
made their claim. Unaccompanied children who are not already in the care of 
 
4

social services are referred to the SSD covering the area of the address the 
child gives. 
 
Where a child is accompanied by a legal representative, the adult is asked to 
refer the child to the SSD in the area in which they are based because the 
child is most likely to have a connection with the same area as their legal 
representative or adult "guardian". Where a child has no address or local 
connection to a SSD IND will refer to the SSD where the child is at the time. 
 
If an unaccompanied child has sought help from social services before 
making an asylum claim, the responsible social worker or another responsible 
adult, for example, a legal representative, should take the child to the Asylum 
Screening Unit as soon as possible. 
 
If the responsible social worker cannot accompany the child then the SSD 
should give the adult acting on behalf of the child a letter showing: 
 
•  the child's address, (or an address through which the child can be 
reached)  
•  the name, address and telephone number of the responsible social 
worker.  
•  confirmation that the adult accompanying the child is doing so with the 
SSD's agreement. 
 
3.3 
Referral by the Refugee Council 
 
Details of all applicants who are unaccompanied minors, including those 
whose claim to be under 18 but the Immigration and Nationality Directorate 
disputes (and who they therefore treat as adults) are passed to the Children's 
Panel of the Refugee Council within 24 hours of the claim being lodged. 
 
The Panel is a Home Office funded body administered by the Refugee 
Council.  Its role is to provide independent guidance and support to ensure 
that the child is aware of his/her rights and the services to which he/she is 
entitled throughout the asylum process. 
 
The Refugee Council may refer unaccompanied seeking children who are in 
need of support to the Access & Assessment Team. 
 
The Refugee Council may also refer those young people whose age has been 
disputed by the Immigration and Nationality Directorate.  In these 
circumstances it will always be necessary for the Local Authority to conduct 
it’s own Age Assessment. 
 
 
 
 
 
 

 
5

4. 
Age Assessments
 
The Local Authority has a need to protect children in its care from adults 
claiming to be younger than they are.  Age Assessments are required to 
ensure that persons receiving services under the Children Act 1989 are 
entitled to those services. 
 
4.1 
Young People who have been Age Disputed by the IND 
 
Where an applicant claims to be a child but his/her appearance strongly 
suggests that he/she is over 18, IND's policy is to treat the applicant as an 
adult and offer NASS support (if appropriate) until there is credible 
documentary or medical evidence to demonstrate the age claimed. These 
applications are flagged as 'disputed minors' and they are treated as adult 
cases throughout the asylum process, or until evidence to the contrary is 
accepted. In borderline cases IND gives the applicant the benefit of the doubt 
and treats the applicant as a minor. 
 
It is NOT acceptable to rely solely on the IND Assessment of Age. Where it 
appears to the Social Worker that the Young Person may NOT be the age 
given, then an Age Assessment should be carried out in accordance with the 
flowchart and forms attached. 
 
N.B. Although it is rare, where a SSD disagrees with IND's assessment of 
age, it is IND's policy to accept the SSD's professional assessment. 
Social workers should contact the IND by fax on 020 8760 3105 if they want 
the IND to alter the accepted age to under or over 18. 
 
4.2 
Assessment by the Local Authority
 
If a person is claiming to be an Unaccompanied Asylum Seeking Child, they 
will receive an Age Assessment by a member of the Access & Assessment 
Team.  Consideration must be given to the question of whether an 
assessment is appropriate, whether or not the young person’s age has been 
disputed by the IND.  
 
The worker will request the following information/documents: - 
 
1. Birth 
certificate 
2. Passport/Travel 
Documents 
3. 
SAL 1 or 2 documents 
4. 
Home Office reference number 
5. Identification 
Number 
6. 
Proof of address – if claiming a local connection. 
7. 
Name, address, telephone number of the solicitor handing their 
asylum application 
 
 
6

If the young person is clearly a child, or has adequate documentary evidence 
to support their stated date of birth a full Age Assessment may not be 
appropriate.  Any decision to accept documentary evidence provided by the 
young person must be authorised by the Access & Assessment Team 
Manager.  
 
A full Age Assessment will take place as soon as possible.  This MUST be 
commenced within 7 working days of the referral. A flowchart is attached 
which sets out the steps in the Age Assessment process.  
If it is not possible to commence the Age Assessment process when the 
young person first presents to the Local Authority, the duty social worker must 
ensure that the young person is in receipt of support in the interim period.  
 
 If the young person has been age disputed by the IND, they will be 
entitled to support from the National Asylum Support Service (NASS). 
The duty social worker should contact NASS to confirm the 
arrangements for the young person’s support and advise them that the 
Local Authority is to conduct an assessment of the young person’s age.  
 
 If the young person has been accepted as a child by the IND, however 
the Local Authority considers it appropriate to undertake an Age 
Assessment, the young person may not have any other means of 
support in the interim period until the Assessment is complete. The 
duty social worker should consult with the duty manager to consider 
whether interim support would be appropriate.  
 
Following the making of a decision regarding the young person’s age, if the 
UASC is accepted as under 18 but over 16, they will be referred to the 
London Consortium who will provide temporary housing and financial 
assistance. 
 
If the UASC is not accepted as a child they will be referred back to the 
Refugee Council with a letter explaining the reasons why the individual has 
been refused services.  A standard letter MUST NOT be used. 
 
Those accepted as UASC will be referred on to the relevant social work team 
for ongoing advice and assistance.  The young person will be asked and 
expected to keep the department fully informed and up to date with their claim 
for asylum.  Failure to comply with this request may result in ceasing of 
funding.  At the time that the young person’s case moves to 16+ Team, a 
letter will be sent to the landlord informing him/her of funding arrangements 
when the young person reaches 18 years of age. 
 
If the status of the UASC remains undecided by the time of their 18th birthday, 
Merton Social Services will refer the case to NASS at least 8 weeks prior to 
this date.  The UASC will than become the responsibility of NASS. 
 
 
 
 
 
7

4.3 
Information gathering during the Age Assessment Process
 
The young person will be asked to provide information about their background 
and life in their country of origin.  In some circumstances, it may be possible 
to make enquiries in the country of origin. Extreme caution must be exercised 
when making any enquiries in the country of origin.  The social worker must 
seek guidance from their Assistant Team Manager and Legal Services before 
making any such enquiries. 
 
5.  

 Liaison with the IND during the Age Assessment Process
 
Local Authorities can check whether a child has properly applied to them for 
care and support by faxing IND on 020 8760 3105. Local authorities may wish 
to do this because they: 
 
•  have reason to think that IND does not accept that the applicant is a 
minor and is treating him or her as an adult and possibly providing 
support from NASS;  
 
•  need to verify that the child has not already been accepted by another 
Local Authority. 
 
6. 

Other services for Unaccompanied Asylum Seeking Children
 
6.1 
Access to medical treatment, education and other benefits 
 
UASC are entitled to medical treatment on the NHS. They are also entitled to 
the same educational opportunities as other children. Education authorities 
have a legal responsibility to ensure that education is available for all children 
of compulsory school age in their area, irrespective of the child's immigration 
status. They are entirely supported under the Children Act 1989, which is 
maintained by the Department of Health. The Local Authority in all its 
functions has a corporate parenting responsibility for them. 
 
6.2 
Home Office Grant 
 
Until the child has made a claim, he or she is not an asylum seeker and 
cannot be counted as such for grant purposes. Grant is only payable if a child 
arrives alone and has never been cared for. Although Local Authorities also 
have a responsibility for children who become unaccompanied as a result of 
family breakdown after their arrival, they cannot claim grant for these children. 
 
6.3 
Representation for UASC
 
The Panel of Advisers will ensure that all children can obtain legal advice, 
available from: 
 
The Immigration Advisory Service 
2nd Floor, County House 
 
8

190 Great Dover Street 
London SE1 4YB 
Telephone 020 7357 6917 
Website http://www.iasuk.org/
 
Refugee Legal Centre 
Nelson House 
153-157 Commercial Road 
London E1 2EB 
Telephone 020 7780 3200 
Website http://www.refugee-legal-centre.org.uk/
 
 
7. 

Entitlement to Support at Age 18
 
7.1 
UASC granted Discretionary Leave to Remain 
 
UASC who are granted discretionary leave to remain or recognised as 
refugees are supported by the Local Authority under the provisions of the 
Children Act 1989. 
 
7.2 
UASC awaiting decisions regarding their applications at the age of 18
 
If a young person is awaiting a decision on their asylum application, or if they 
are awaiting the outcome of an appeal shortly before they reach their 18th 
birthday, he or she should make an application to NASS for support and 
accommodation if it is required. It is Government policy to disperse asylum 
seekers aged 18 and over, however, dispersal is not automatic for former 
unaccompanied minors.  Each case is considered on its merits. Dispersal of a 
former unaccompanied child may be considered inappropriate if, for example, 
the young person is in full time education or has younger siblings remaining in 
the care of the local authority. If the responsible social worker considers that a 
child should not be dispersed representation should be made to NASS. 
 
In addition to this, NASS will not disperse those young people who reach the 
age of 18 before a final decision is reached on their asylum claim, if they have 
previously been accommodated by the local authority under section 20 or 
section 17 of the Children Act 1989 and qualify as 'former relevant children' 
under section 23 of the Children (Leaving Care) Act 2000.  A ‘former relevant 
child’ is a child that has been looked after by the Local Authority for 13 weeks 
since their 14th birthday where the period of accommodation ended when they 
reached their 16th birthday. 
 
Responsibility for locating and managing suitable accommodation for this 
group of young people will fall to the local authority rather than to NASS (the 
local authority will, however, be able to seek reimbursement from NASS up to 
an agreed amount). 
 
 
9

At age 18 a former UASC who makes a fresh asylum claim should contact the 
National Asylum Support Service (NASS) if in need of financial support. 
Those who have applied for further ELR for compassionate humanitarian 
reasons should seek financial assistance from the Benefits Agency (BA). 
 
 
7.3 
Services for former UASC  
 
If a young person reaches the age of 18 and has no further leave to remain in 
the United Kingdom, because their application for asylum has been refused, 
or their discretionary leave to remain has expired, they are not entitled to 
services as young people leaving care under the Children Act 1989.  Section 
54 and Schedule 3 of the Nationality, Immigration and Asylum Act 2002 
provide that persons present in the UK in breach of the immigration laws are 
not entitled to services under ss 17, 23C, 24A or 24B of the Children Act 1989 
(services for young people over the age of 18 who are leaving care).   
Any assistance being provided by the Local Authority under these provisions 
of the Children Act 1989 must be withdrawn, unless to do so would breach the 
person’s rights under the European Convention of Human Rights.  A Human 
Rights Assessment must be undertaken once their asylum claim fails.  [In 
such a case where a Human Rights Assessment needs to be undertaken, the 
relevant social worker/duty social worker must contact the Legal Department.]  
Such individuals can leave the UK either through removal by the Immigration 
Service or through a voluntary departure with VARP. 
 
8. 
Legality of stay in the UK 
 
London Borough of Merton Children, Schools and Families Department have 
a duty to report any person presenting for services who appears to be in the 
United Kingdom unlawfully to the Home Office.  i.e. those remaining without 
Leave.  Once an applicant's leave to remain expires, he or she will be here 
without leave - and be liable to removal unless they have already submitted 
an application to IND for further leave to remain. Applicants must therefore 
either leave the UK before their leave expires, or apply for further leave to 
remain before their current leave expires. 
 
9. 

Asylum Seeking Families 
 
NASS are responsible for support to all adult Asylum Seekers and their 
families who are living in the Merton area.  
 
Families with children will normally be placed in the private rented sector. 
Subsistence paid to the families will depend on the number of children within 
the family, but is based on 90% of the equivalent Income Support level, for 
adults, and 100% for children.  
 
 

 
10

10.  
Missing children 
 
If a Looked After Child/UASC goes missing, residential staff/foster carers 
must immediately inform Social Services: 
 
•  The child’s social worker or the social worker’s manager; 
•  Referral and Assessment Team (020 8545 4227/4232); or 
•  Emergency Out Of Hours Service (020 8770 5000) 
 
The social worker/duty social worker should inform IND, as well as the police, 
as soon as any unaccompanied child who is supported goes missing. The fax 
number is: 020 8760 3105.  For further information please refer to the Missing 
Looked After Children Policy in the Children’s Services Policies and 
Procedures Manual or on the intranet. 
 
 
11. 
Child Trafficking and Exploitation
 
Child trafficking and exploitation refers to the disappearance, following arrival 
in this country, of vulnerable children from abroad and subsequent illegal use 
for employment, sexual exploitation or religious acts. 
 
The Children’s Services Department has a duty to: 
 
•  Identify and protect those who may be at risk of significant harm 
through trafficking and exploitation; 
•  Prevent their disappearance from care by disrupting any organised 
activity to exploit children; 
 
•  Share information with a view to tracing such children who have 
disappeared from care. 
 
This is both applicable to both accompanied and unaccompanied asylum 
seeking children arriving in London for whom there is concerns about their 
safety.  Further reference can be sought on Page 174 of the London Child 
Protection Procedures, which can be accessed on the Merton Intranet Site.  
 
 
11

APPENDIX A: 
 
THE AGE ASSESSMENT PROCESS 
 
Relevant documents: 
 
Doc AA/1 
Age Assessment Form 
 
Doc AA/2 
Letter for Young Person following Initial Interview 
 
Doc AA/3 

Initial Interview Follow Up Action Sheet 
 
Doc AA/4 

Notification to other Agencies following Age Assessment 
 
The Age Assessment Process 
 
Stage 1: REFERRAL RECEIVED 
1.1 
 
  Referral received.  Duty Social Worker to discuss with Duty Manager 
whether Age Assessment is required.  If young person is able to produce 
documentary evidence regarding their age, Duty Manager to consider 
the documents presented; 
 
  Where Age Assessment is required, an initial interview should be 
arranged. This should take place within 7 days of the referral being 
received; 
 
  The appointment should be arranged by the duty social worker.  An 
interpreter may need to be arranged.  Check correct dialect with the 
young person when arranging the interview.  Ensure the interpreter has 
sufficient time to stay for the entire interview. 
 
Stage 2: THE INITIAL INTERVIEW 
2.1 
Preliminary Issues: 
  Interview to be conducted by a Social Worker from the Access & 
Assessment Team.  Where possible, a second Social Worker from 
the Access & Assessment Team will also attend.  The Duty Manager 
will allocate one Social Worker to act as the lead; 
 
  Full, clear notes should be taken of the interview.  The social worker 
should note the explanations given to the young person, the 
questions asked, and answers given.  The notes need not be word 
for word, but need to be as detailed as possible. The notes should be 
legible; 
 
  The lead social worker will explain to the young person the purpose 
of the interview, and their role as assessing social worker.  The social 
worker must ensure the young person understands this, and make a 
note of the explanation given. 
 
2.2 
Information Gathering 
 
  The social worker should ask open ended, non leading questions.  
The sections in the Age Assessment Form (Doc AA/1) should be 
used as a basis for the interview. These areas are not exhaustive 
and other areas can be explored with the young  person if 
 
12

appropriate.  The social worker should explain why they are asking 
questions about specific areas as they go through;  
 
  Social workers should be confident in the questions asked.  Social 
workers should feel able to challenge the information given; 
 
  Essential questions which must be asked in every Age Assessment 
are: 
 
1.  How do you know you were born on the claimed date? 
2.  Do you have any documents to support your date of birth? 
Have you given any documents to anyone else? 
 
 
2.3 
Ending the Interview: 
 

  The social worker should discuss their thoughts with the young 
person.  It should be explained that the information provided will be 
used to come to a decision about their age.  If the social worker has 
doubts about the age of the young person based on their appearance 
or presentation, or the credibility of the information provided, this 
needs to be explained to the young person to give them the 
opportunity to respond; 
 
  The social worker should go through the notes taken with the young 
person. If necessary, the interpreter should be asked to assist.  The 
notes should be signed and dated by the social workers, young 
person and interpreter; 
 
  The lead social worker should arrange a follow up interview with the 
young person.  The letter explaining the process should be given to 
the young person (Doc AA/2). 
 
Stage 3: ANALYSIS 
 
Information Gathering & Analysis 
 
  All information provided should be considered, and followed up by 
the social worker where necessary. The social worker may need to 
contact other professionals working with the young person to obtain 
their feedback; 
 
  Each source of material should be considered. The social worker 
must refer to all information to show this. Each document or source 
of information must be referred to, stating why it is accepted or 
rejected; 
 
  This information should be discussed with the Social Worker’s 
supervisor for further guidance in relation to the information required.  
All information should be included in the Age Assessment form and 
analysed accordingly. 
 
Stage 4: THE FOLLOW UP INTERVIEW 
 
  As with the initial interview, full notes should be taken, and an 
interpreter should be present if required – see section 2.1 above. 
 
  The same social workers who conducted the initial interview should 
be present at the follow up interview.  
 
  The social worker should explain that the purpose of the interview is 
to discuss the initial analysis that has been made of the information 
 
13

provided so far. 
 
  The social worker should go through the Age Assessment document 
and explain the analysis in each section.  The young person should 
be invited to comment. Any discrepancies identified by the social 
worker must be put to the young person. 
 
  Any comments made by the young person should be noted on the 
Age Assessment form in section XX. 
 
  If the social worker worker considers they have sufficient information 
to make their decision, they should indicate this to the young person, 
and inform them they will notify them of their decision as soon as 
possible. 
 
  If the social worker considers that further information or follow up is 
now required and a further interview will be appropriate, the social 
worker should seek guidance from the Duty Manager. 
 
Stage 5: FINAL ANALYSIS & DECISION MAKING 
 
 
  The additional comments made by the young person should be taken 
into account and a final analysis made.  The conclusion section of 
the Age Assessment should be completed.  The completed Age 
Assessment must be counter signed by the Team Manager in the 
Access & Assessment Team; 
 
  On completion of the Age Assessment, the social worker is 
responsible for drafting a decision letter for the young person.  A 
standard letter must never be used. 
 
  The Age Assessment and decision letter must be sent to the young 
person.  Where possible, this should take place no later than the 
following working day after the follow up interview. 
 
Stage 7: AGENCIES TO BE NOTIFIED 
7.1 
  Form AA/4 should be completed by the lead social worker and faxed 
to both the IND and the Refugee Council.  
 
 
 
14

AGE ASSESSMENT 
 
1. 
PERSONAL DETAILS 
 
First Names: 
           
Family Name: 
           
 
Gender: 
           
DOB:   
           
 
 
Date Turns 18: 
Country of Origin:        
Ethnicity: 
           
 
First Language: 
           
Interpreter Details: 
           
 
Religion:  
           
Client number: 
      
 
Address when assessed (if not newly arrived):            
 
Current Address:       
Tel:            
 
 

 
2. 
INFORMATION SUPPORTING STATED DOB AND IMMIGRATION 
INFORMATION 

 
HO Reference 
           
No: 
 
Have you seen the Young Person’s ARC card? Does the young person have any 
correspondence from the IND? Please list: 
 
 
 
 

 
How does the young person know what their date of birth is? 
 
 
 
 
 
Does the young person have any documents to support their claimed date of birth? Have they 
provided any documents to any other person/agency? 
Examples of documents the young person may have include: SAL1, SAL2, IS96, Interview letter, ID 
card, Birth Certificate, Driving Licence, Passport of Travel document, Letter from their solicitor.  
 
 
 
 
 
 
Doc AA/1 

 
3. 
FAMILY MEMBERS 
 
First names 
Family Name  Relationship Country 
Deceased Able 
to Age 
Residing 
Support 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4. 
CONTACTS IN THE UK 
 
First 
Family 
Relationship Address 
Name 
Name 
 
 
 
 
 
 
 
 
 
 
 
 
 
5. 
REFERRAL & INTERVIEW INFORMATION
 
Date referral received: 
Referral from: 
 
 
 
Reason for assessment and information gathered from referrer: 
 
 
 
 
 
 
 
 
 
 
Date of initial interview: 
 
Assessing SW:  
 
Other persons present?: 
 
 

 
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6) PHYSICAL APPEARANCE & DEMEANOUR 
 
Information relating to age, well-being and identification in case of disappearance.   
All assessments begin with initial impressions made from visual presentation 
 
 
 
           
Make an initial 
estimate of age range, 

 
Based on height, facial 
features (facial hair, 
skin lines/folds, etc), 
voice tone, and general 
impression. 
 
NB: consider racial 
differences here – 
 In some cultures, boys 
have facial hair at an 
early age; 
 girls develop at 
different ages 
 
Life experiences and 
trauma may impact on 
the ageing process: 

Critical Analysis  
bear this in mind 
 

           
Demeanour You must 
take account of how 
the person presents, 
style, attitude and 
authority and relate this 
to the culture of the 
country of origin, 
events preceding the 
interview, journey 
experiences etc. 
 
Establish how long it 
has taken that the 
person to arrive in the 
UK, from the time they 
left their country of 
origin.  Include this in 
the age calculation. 
 
 

 
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7)  INTERACTION OF PERSON DURING THE ASSESSMENT 
 
The manner in which the person interacts with the assessing 
Worker conducting the assessment will provide an indication of whether or not the person 
is responding in an age appropriate manner. 
 
Note both the verbal 
 
           
and non-verbal (body 
 
language) behaviour of 
the person. The 
assessing worker 
should observe factors 
such as; how the 
person copes with the 
assessment; does s/he 
appear confident or 
overwhelmed; does 
s/he appear to take a 
“one down” position or 
not. 
 
Does the person 

Critical Analysis  
appear to be 
uncomfortable 

           
speaking to an adult? 
 
 
Your position will be 
seen as one of power, 
which may influence 
the way the person 
interacts with you.  
Your role, and those of 
Social Services and 
the Home Office, need 
to be clarified 

 
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8)  SOCIAL HISTORY & FAMILY COMPOSITION 
 
Events in country of origin affecting the child, details of the journey and events since 
arrival in the UK. 
 
Establishing a family tree will help the assessing worker to identify the likely age of the 
person compared with the stated age. Ages of parents and siblings and extended family 
should be established.  In the case of deceased family members, the year and age at the 
time of death should be recorded.  Drawing a graphic family tree is useful where names of 
the family members and ages can be included, which may help the person to be more 
accurate whilst also allowing the person to feel involved.  The information gained may 
indicate discrepancies or impossibilities, which need to be clarified. 
 
A social history 
 
           
 
Indicate to the young 
person that you are 
aware that talking 
about his/her family 
may be very painful 
and difficult for him/her.  
For some, it may be 
too painful to speak 
openly at this time: this 
must be understood 
and respected. 
 
Clarify the nature of 
Critical Analysis
their parent and sibling 
           
relationships as some 
cultures for example, 
call a half-brother their 
brother, or stepmother 
their mother. 
 
Also ask if either 
parent had more than 
one wife / husband. 
 
 
 

 
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9)  DEVELOPMENTAL CONSIDERATIONS 
 
Questions about the types of activities and roles that the person was involved in prior to 
arriving in the UK can often give an indication of age.
 
Use open-ended 
 
           
questions: this will 
allow the person to 
disclose information 
without prompting. 
In some cultures it 
could be normal for a 
young teenager to be 
working full-time.  A 
person may appear to 
answer a question 
about alcohol in a shy 
manner because their 
religion does not allow 
for this. 
 
“Tell me what you did 
in your spare time” is 
the sort of question 
that can elicit age 
appropriate interests 
and activities.  Relate 
answers to what would 
be appropriate in the 
young person’s country 
of origin and culture. 
 
Ask about peer 
relationships at school 
/ work / 
neighbourhood.  Does 
what the person is 
Critical Analysis 
describing seem age 
appropriate? 
           
 
Questions about age 
related rituals should 
be asked; including 
forced marriage, and 
any sexual 
relationships. 
 
Some young people 
may have been 
involved in a range of 
traumatic situations: as 
young soldiers, in 
armed conflict, or in 
sexual exploitation. 
 
Answering many of 
these questions may 
be too painful until a 
relationship of trust has 
been established. 
 
Arranging for a person 
to be involved in social 
situations with other 
young people of the 
age stated, and 
observing their 
reactions be can 
helpful. 
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10)  EDUCATION 
 
Obtaining a detailed account of the person’s educational history is a valuable source in the 
age assessment process.
 
 
 
           
Listed below are 
important facts that 

 
need to be elicited: 
 
 
Age at which school 
was started. 
 
Number of completed 
years spent in any 
school. 
 
Establish if there were 
any gaps in education 
and if so, how long was 
the gap/s and why. 
 
Adding the number of 
years of school 
attendance to the age 
school was started at, 
including possible 
disruptions in schooling 
should equate to the 

Critical Analysis
stated age. 
 

           
Names and addresses 
of schools attended. 
 
Subjects taken. 
 
Knowledge of other 
countries’ education 
systems is useful in 
validating the 
information provided.  
For example, it is the 
norm to have six years 
of junior and six years 
of senior school in 
some countries. 
 
It may be possible to 
contact schools in 
some countries of 
origin. 

 
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11) INDEPENDENCE/SELF-CARE SKILLS 
 
Understanding the level of ability, experience and confidence that a person has in being 
able to care for his/herself can be an indicator of age.  The assessing worker may wish to 
ask the person directly how s/he feels about living in an independent setting and observe 
the reason. 
What type of help is the young person asking for? What type of support would they like 
from the Local Authority?  Is there any other information the young person would like to 
discuss? 
Has the person lived at 
 
           
home or has s/he lived 
 
on his/her own/in an 
independent setting. 
Is there a clear 
impression that the 
person has never lived 
away from home and 
has been cared for by 
adults? 
 
Does the person have 
experience in 
managing money, 
paying bills, arranging 
appointments, buying 
food and other supplies 
etc? 
 

Is the person able to 
cook more than just a 
basic meal. 
 

Take account of the 
local situation from 
which the person has 
come – e.g. war, 
famine; and of cultural 
norms, for example it 

Critical Analysis 
may not be expected 
that men should have 

           
any domestic skills in 
some countries. 
 

Has the person stated 
a preference during the 
assessment of how 
s/he wishes to live in 
the UK? 
 

Would this person be 
at risk living 
independently? Give 
reasons for your 
answer. 
 

If the stated age is in 
doubt, you may wish to 
suggest that if the 
person is believed to 
be under 16 s/he will 
be placed in foster care 
where certain 
restrictions and house 
rules will have to be 
followed. Observe any 
reaction to this. 

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12)  HEALTH & MEDICAL ASSESSMENT 
 
Any physical or mental health issues? Any injuries, trauma suffered? Nutritional needs, 
regular treatment required for any illness? Has the young person had any immunisations? 
Can they recall which and when? A medical opinion and view on age will always be helpful. 
 
 
           
Questions about the 
person’s health history 
can be informative in 
assessing age, both 
from the information 
given and reactions to 
specific questions. 
 
The Royal College of 
Paediatricians has 
advised that there can 
be a five-year margin 
of error in age 
assessment.  However, 
views on age from a 
GP, dentist or optician 
can be very helpful and 
may produce a 
narrower range. 

Critical Analysis 
           
 
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13) INFORMATION FROM DOCUMENTS & OTHER SOURCES 
 
Documentation when available should always be carefully checked; authenticating 
documents, however, is a specialist task.  If the assessment is an ongoing process it is 
important to obtain the views of other significant figures involved with the young person. 
Has the young person had any interaction with other professionals/agencies? What are 
their opinions?
 
 
 
           
Other sources may 
include foster carers , 
residential workers, 
school teachers, panel 
advisors, doctors, 
solicitors, interpreters, 
and other young 
people.  
 
Observations of how 
the young person 
interacts in different 
social situations can 
provide useful age 
indicators.  

Critical Analysis 
           
 
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14)  ANALYSIS OF INFORMATION GAINED AND PROVISIONAL CONCLUSIONS 
 
Key indicators of the 
 
           
conclusion 
 
The assessing worker 
should draw together 
the information 
obtained, and present 
his/her views and 
judgement on the age 
of the person being 
assessed, giving clear 
reasons for the 
conclusion.  If this 
differs from the stated 
age, clear reasons for 
this disagreement 
should be given. 
 
Please remember this 
process is not an exact 
science and that 
conclusions should 
always give the benefit 
of doubt. 

 
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15)  YOUNG PERSON’S COMMENTS 
 
This section should be completed at the follow up interview with the young person. You 
should explain the provisional conclusions you have come to and your reasons for 
reaching such conclusions.  The young person should be given the opportunity to explain 
or answer any issues you have considered which might lead you to conclude they are older 
than they claim to be. 
 
 
 
You should highlight 
any areas of particular 
concern. If you have 
any reason to doubt 
the young person’s 
credibility the reasons 
for those doubts should 
be put to the young 
person to give them 
the opportunity to 
explain any 
discrepancies/ 
misunderstandings.  

Critical Analysis 
           
 
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16)  FINAL CONCLUSIONS 
 
Consider whether any 
 
           
of the further 
information provided by 
the young person 
alters your provisional 
conclusions. 
 

 
 
BASED ON THE ASSESSMENT, THE CLIENT’S AGE IS:…….…………………. 
 
 
 
Name of assessing social worker 
 
 
Signature of assessing social worker 
 
 
Team 

 
 
Date 
 
 
 
Name of Team Manager 
 
 
Signature of Team Manager 
 
 
Date 
 
 
 
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CHILDREN, SCHOOLS AND FAMILIES DEPARTMENT 
 
 
 
 

 
London Borough of Merton
NAME 
Childrens Division 
 ADDRESS 
Access & Assessment Team 
  
Worsfold House 
 
Mitcham  
Surrey CR4 3FA 

 
 
 
Direct Line: 
020 8545 4226 
 
Fax: 
 
020 8545 4204 
Email:  
 
 
 
My Ref :  
 
 
Please Ask For:   
 
Your Ref: 
 
 
 
Date: 
 XXXX 
 
 
 
Dear  , 
 
Age Assessment 
 
Thank you for coming to meet with me today so that I could start your age 
assessment. 
 
I have made notes of the information you have given me today. I now need to 
consider this information and may have to make some other enquiries before I can 
come to a view about your age and whether you are entitled to services from the 
Local Authority as a child. 
 
Once I have gathered this information, I will need to meet with you again to talk about 
the age assessment.  I may have some more questions about the information you 
have given me.  I would like to meet with you on DATE at TIME. This meeting will be 
at Worsfold House.  I have arranged an interpreter to be present at this meeting.  
 
At this meeting I plan to be able to discuss my initial views about your age with you. 
You will then be given an opportunity to comment on this and I will take your 
comments and any other information you give me into account before I come to my 
decision.  I will not be able to give you the decision in writing or a final copy of the 
age assessment on that day, these will be sent to you as soon as possible after our 
next meeting. 
 
In the meantime, if you have any questions or think that there is any other information 
I should know, please contact me at the address above.  You can telephone me on 
020 8545 XXXX.  
 
Yours sincerely, 
 
 
NAME 
Social Worker 
Access & Assessment Team 
 
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INITIAL INTERVIEW - FOLLOW UP ACTION REQUIRED 
 
Action taken 
    NASS/Refugee Council contacted to confirm support arrangements for young person 
pending outcome of age assessment? 
 
 Other action:  _______________________________________________________________ 
  
      ______________________________________________________________________ 
 
Further action required: 
 Follow up interview arranged for ________________________________ 
 
 Letter explaining process given to young person? 
 
 Translator arranged for follow up interview? Reference: _________________________ 
 
 Do any documents need to be obtained? If so, please give details and where they        
      should be obtained from:  
      ________________________________________________________________________________ 
 
      ________________________________________________________________________________ 
 
     ________________________________________________________________________ 
    Other action required? Please specify: 
      ________________________________________________________________________ 
 
      ________________________________________________________________________ 
 
      ________________________________________________________________________ 
 
 
Signature of assessing SW: 
 
 
Team: 

 
 
Date: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
AA/3 

 
 
CHILDREN, SCHOOLS AND FAMILIES DEPARTMENT 
 
 
 
 

 
London Borough of Merton
Childrens Division 

To: 
 
Access & Assessment Team 
 
Immigration and Nationality Directorate  
Worsfold House 
 
BY FAX:  020 8760 3105 
Mitcham  
 
Surrey CR4 3FA 
 
 
 
 
Refugee Council  
Direct Line: 
020 8545 4226 
 
 
BY FAX: 020 7840 4388
Fax: 
 
020 8545 4204 
 
 
 
 
My Ref :  
 
 
Please Ask For:   
 

 
 

NOTIFICATION OF OUTCOME OF AGE ASSESSMENT 
 
Young Person: 

           
 
Claimed DOB:  
           
 
HO Ref: 
 
           
 
The above named young person was referred to the London Borough of 
Merton for services as a child.  The Local Authority has undertaken an 
assessment of the young person’s age.   
 
The assessment considered that the young person: 
 
 
Is a child, eligible for services under the Children Act 1989.  Services 
are being arranged for the young person.  
 
  Is not a child and is not eligible for services under the Children Act 
1989.  The young person has been provided with a copy of the Age 
Assessment report and has been advised to contact the Refugee 
Council. 
 
If you require any further information, please contact the assessing 
social worker,  ____________________ on telephone 020 8545 ________. 
 
 
Signed: _______________________________ 
 
Date:  _________________________________ 
 
 

APPENDIX B: 
 
USEFUL CONTACTS AND TELEPHONE NUMBERS 
 
 
 The Office of the Immigration Services Commissioner (OISC) 
 
OISC sets standards for immigration advisers in the UK. Those providing 
immigration advice or services in the course of business, whether or not for 
profit, must seek registration or exemption by the OISC. Only solicitors, 
barristers and legal executives holding a valid practicing certificate do not 
need OISC authorisation. Anyone else who gives advice on asylum issues 
could be breaking the law. 
 
The OISC web site http://www.oisc.gov.uk/  lists the advisers in their scheme and 
provides a link to solicitors who provide immigration advice. Alternatively the 
OISC Helpline can be reached on 0845 000 0046. 
 
 
Home Office 
Website: http://www.ind.homeoffice.gov.uk/  
 
Immigration and Nationality Enquiry Bureau (INEB) Tel. 0870 606 7766 
 
Refugee Council Panel of Advisers  
Tel 020 7582 4947 
 
Ports 
Dover (East)   
 
 
Tel. 01304 244900 
Gatwick North  
 
 
Tel. 01293 892500 
Gatwick South  
 
 
Tel. 01293 502019 
Heathrow Terminal 1  
 
Tel. 020 8745 6800 
Heathrow Terminal 2  
 
Tel. 020 8745 6850 
Heathrow Terminal 3  
 
Tel. 020 8745 6900 
Heathrow Terminal 4  
 
Tel. 020 8745 4700 
Waterloo  
 
 
 
Tel. 020 7919 5900 
 
 
Asylum Welcome 
The Vestry Hall 
London Road 
Mitcham  
CR4 3UD 
Telephone 020 8685 1771 
Email: [email address] 
 
 
 
 
 

APPENDIX C: 
 
INFORMATION- SHARING IN THE AGE ASSESSMENT PROCESS 
 
PRINCIPLES FOR INTAKE TEAMS 
 

Information about unaccompanied asylum-seeking children must to 
be treated as confidential. The circumstances in which it will be 
shared, the name of the receiving agency and the use that will be 
made of it need to be described and contained in a protocol. 
 

In many cases the young person will only give basic details at this 
preliminary, intake stage of their assessment. In some cases they 
will give more detailed or sensitive information even at this stage 
and the local authority will control that information in the usual way, 
only sharing it with other agencies to promote the child’s best 
interest (for example health or protection) and preferably with their 
consent. 
 

However, there is a regular need to share basic information – for 
example, name, dob, address, nationality, identifying numbers, LA 
with responsibility, contact officer and so on -  with various agencies 
to ensure that young people are able to access the correct 
agencies, and that transfers between agencies are properly co-
ordinated. This practice will also enable LAs and IND to ensure that 
there is no duplication of service provision. 
 

Basic details on UASCs are already subject to routine sharing 
between local authorities and IND through the datamatching 
process.  The intake teams will ensure that the basic details 
required in this process are gathered and agreed with IND.  
 

The intake teams which are party to the development of this 
guidance will routinely share basic information with each other to 
ensure that young people who may present at more than one intake 
point are treated consistently and are not subject to further 
unnecessary assessment. 
 

Local authorities, which have subsequent contact with a young 
asylum- seeker, need to be able to identify LAs which have had 
earlier contact. The intake teams will routinely share basic 
information with the National Register of UASCs (in development). 
 
The intake teams forms and processes will ensure that the young 
person is made aware of the need to share this basic information and 
the reasons for it. 
 
 
 

APPENDIX C: 
 
INFORMATION- SHARING IN THE AGE ASSESSMENT PROCESS 
 
PRINCIPLES FOR INTAKE TEAMS 
 

Information about unaccompanied asylum-seeking children must to 
be treated as confidential. The circumstances in which it will be 
shared, the name of the receiving agency and the use that will be 
made of it need to be described and contained in a protocol. 
 

In many cases the young person will only give basic details at this 
preliminary, intake stage of their assessment. In some cases they 
will give more detailed or sensitive information even at this stage 
and the local authority will control that information in the usual way, 
only sharing it with other agencies to promote the child’s best 
interest (for example health or protection) and preferably with their 
consent. 
 

However, there is a regular need to share basic information – for 
example, name, dob, address, nationality, identifying numbers, LA 
with responsibility, contact officer and so on -  with various agencies 
to ensure that young people are able to access the correct 
agencies, and that transfers between agencies are properly co-
ordinated. This practice will also enable LAs and IND to ensure that 
there is no duplication of service provision. 
 
10 
Basic details on UASCs are already subject to routine sharing 
between local authorities and IND through the datamatching 
process.  The intake teams will ensure that the basic details 
required in this process are gathered and agreed with IND.  
 
11 
The intake teams which are party to the development of this 
guidance will routinely share basic information with each other to 
ensure that young people who may present at more than one intake 
point are treated consistently and are not subject to further 
unnecessary assessment. 
 
12 
Local authorities, which have subsequent contact with a young 
asylum- seeker, need to be able to identify LAs which have had 
earlier contact. The intake teams will routinely share basic 
information with the National Register of UASCs (in development). 
 
The intake teams forms and processes will ensure that the young 
person is made aware of the need to share this basic information and 
the reasons for it. 
 
 
 

APPENDIX D
 
THE APPLICATION FOR ASYLUM  
 
1. 
Making the application for asylum 
 
Like adults, separated children may apply for asylum at ports of entry, such as 
airports, or after entry usually at the asylum screening units of the Home 
Office.  Applications in the London area are dealt with by the Asylum 
Screening Unit in Croydon.  As separated children are deemed to be 
vulnerable, they can also apply at local immigration service enforcement 
offices.  Separated children applying for asylum will be finger-printed (unless 
they are under five), photographed and asked brief questions about how they 
travelled to the UK.  Immigration officers should not ask for details of why a 
young person is seeking asylum at this point. 
 
The young person will be given: 
 
 Immigration identification papers, including an Application 
Registration Card (ARC), which includes their photograph and 
personal details.  The ARC confirms that the person has formally 
applied for asylum in the UK.  They will also receive the information 
provided on this card in paper format; 
 A ‘statement of evidence form (minor)’, which is the asylum 
application form given to children that should be filled in with the 
support of a legal representative and submitted to the Home Office 
within 28 days; 
 A “one-stop notice” and “statement of additional grounds” form, 
which gives applicants the opportunity to list all their reasons for 
wanting to enter or remain in the UK (including on human-rights or 
ill-health grounds) as early as possible. 
 People applying for asylum at ports of entry will also be issued with 
a document called an IS96, which gives temporary admission to 
enter the UK. 
 
2. 
How is the application dealt with? 
 
Applications from unaccompanied minors are handled by specially trained 
caseworkers, for whom the welfare of the child is a central consideration. 
IND's target for 2002/2003 is to make an initial decision on 65% of 
applications from unaccompanied minors within 2 months. Decisions are 
normally made on the basis of the information provided in the Statement of 
Evidence (Minor) Form (SEF). The Immigration Rules are being amended to 
allow this change of policy; and IND is arranging training for staff who will be 
responsible for interviewing children, always in the presence of a responsible 
adult. 
 
IND caseworkers consider each claim in accordance with the guidelines set 
out in the Handbook on Procedures and Criteria for Determining Refugee 
Status under the 1951 UN Convention, the IND's Asylum Policy Instructions 
 

(APIs) and the country information provided by the Country Information and 
Policy Unit (CIPU). 
 
NB Applicants who reach their 18th birthday before an initial asylum 
decision is reached, or while awaiting the outcome of an appeal, are 
treated as adults and will be transfer to NASS for support where 
appropriate. 
 
3. 
Information Sharing by the IND 
 
Information provided by asylum applicants is particularly sensitive and the 
SEF form begins with a statement of confidentiality. The IND will not disclose 
any information to the authorities in the applicant's own country, including their 
Embassy in this country. Information may be disclosed, however, to other UK 
Government departments and agencies, local authorities, international 
organizations and other bodies to enable them to carry out their functions. 
 
Further information on confidentiality issues can be accessed from IND's 
Asylum Policy Instruction (API) on Disclosure and Confidentiality of 
Information (Chapter 16, Section 2) located on the Home Office website. 
 
4. Detention 
 
Unaccompanied minors seeking asylum are only detained in the most 
exceptional of circumstances. If, for example, they arrive in the United 
Kingdom 'out of hours' and the Immigration Service may have no option but to 
keep them overnight until they can be collected by a social worker in the 
morning. 
 
Applicants who claim to be children, but whom IND are treating as adults 
(age-dispute cases) are subject to detention in the same way as any other 
adult. 
 
5. 
Possible outcomes following an application for asylum 
 
 Refugee Status Granted 
 
A person is recognised as a refugee when the Government decides that they 
meet the definition of refugee under the United Nations (UN) Convention 
Relating to the Status of Refugees (1951)(amended by the 1967 protocol), 
and accepts that the person has a well-founded fear of persecution under one 
or more of the reasons set out in the Convention; their race, religion, 
nationality, political opinion or because they fall within a particular social 
group, for example, people who have a well-founded fear of being persecuted 
because of their gender or sexual orientation. 
 

 
A person with refugee status is currently granted indefinite leave to remain 
(ILR), which means there are no conditions set on his or her stay in the UK. 
 
 Humanitarian Protection 
 
Humanitarian protection may be granted where an asylum seeker is refused 
refugee status because the Home Office does not accept that the person 
meets the strict criteria laid down in the UN Convention relating to the Status 
of Refugees, but still decides that it is too dangerous to return them back to 
their country of origin because they face a serious risk to their life or person. 
 
Humanitarian protection will normally be granted for three years; however, 
shorter periods may be granted.  At the end of the three years, the Home 
Office will “actively review” whether humanitarian protection should be 
extended, or ILR granted, or if there is not longer a need for protection, in 
which case a person is expected to return to their country of origin. 
 
 Discretionary Leave 
 
If the Home Office does not accept that a young person should be granted 
either refugee status or humanitarian protection, then discretionary leave is 
usually granted if adequate reception arrangements are not available in their 
country of origin.   
 
Discretionary leave is usually granted for either three years or until the young 
person’s 18th birthday, whichever is earlier, although there may be some 
exceptions. For example, for young people who come from non-suspensive 
appeal countries, discretionary leave is only given for 12 months or until their 
18th birthday, whichever is shorter. 
 
Applications can be made for extensions to discretionary leave and this 
should be done before the leave expires.  After the discretionary leave period 
has expired, the claimant’s situation will be reviewed with further leave 
granted if considered appropriate by the Home Office.  A person on 
discretionary leave will normally become eligible to apply for ILR after six 
years. 
 
 Temporary Protection 
 
In 2005, the Home Office added a new form of protection that will be given to 
people who need short-term protection in particular circumstances, such as 
where there is a mass influx of people fleeing a war.  This will be similar to the 
one-year ELE given to Bosnians and Kosovars in 1999. 
 

 Exceptional Leave to Enter/Remain 
 
Before April 2003, when humanitarian protection and discretionary leave were 
introduced, a similar status known as exceptional leave to enter/remain 
(ELE/R) was granted to people that the Home Office did not consider to meet 
 

the criteria of refugee status but for whom it would be too dangerous to return 
to their country of origin.  Exceptional leave was usually granted for four 
years, at the end of which the person could apply for ILR.  There will still be 
some separated young people who have ELR/E rather than humanitarian 
protection or discretionary leave. 
 
 
2.8  
Special Country Policies 
 
The security and humanitarian conditions in asylum seekers' countries of 
origin are sometimes such that for compassionate reasons the IND would not 
normally seek to return any asylum seeker (adult or child) but instead grant 
them limited exceptional leave to remain in the UK.  Each case is however 
considered on its merits. The countries where such policies apply will vary 
from time to time depending on the conditions in countries of origin. Country of 
origin information is published on the Home Office website. 
 
2.9 Appeals 
 
If a UASC wishes to appeal a decision made in relation to their application, it 
is the responsibility of the Child/Young person to seek Independent Legal 
Advice. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
APPENDIX E: 
 
LIAISON ARRANGEMENTS FOR HANDLING AGE DISPUTE CASES 
(IND PROCESS) 
 
A.  Where IND do not accept the applicant's claim to be a minor (either in 

one of the Asylum Screening Units (ASU) or at a Port) 
 
•  An Immigration Officer or a member of the Asylum Screening Unit staff 
tell the applicant that he or she does not accept the applicant's claim to 
be a minor, and so will be putting the asylum claim through adult 
procedures unless the applicant can produce acceptable evidence to 
substantiate the age claimed. The Asylum Screening Unit provides the 
applicant with a letter confirming that he or she is being treated as an 
adult for asylum purposes. An Application Registration Card is issued 
after induction. 
•  IND refers the applicant to NASS if they need support.  
•  NASS treats the applicant as an adult for support purposes. If the 
applicant subsequently provides acceptable evidence that he or she is 
under 18, NASS informs IND, terminates NASS support and refers the 
applicant to the Local Authority where the child is then resident for 
assistance.  
•  IND also tells the applicant about the services offered by the Refugee 
Council and gives contact details.  
•  IND sends the applicant's details to Refugee Council. 
  
B.  Where the applicant claims to be an adult but IND believes they may 
be a minor 
 
•  IND question the applicant and explain there is doubt about the age 
given.  
•  IND contacts the responsible social services department (and also the 
police if there is reason to believe the child may be a victim of 
trafficking/prostitution).  
 
•  Social services attend. If they agree with IND that the applicant 
appears to be a minor, social services take charge of the applicant, and 
IND treat the asylum claim as that of an Unaccompanied Asylum 
Seeking Child. IND issues an Application Registration Card (ARC). In 
some cases (by agreement and depending on age and risk) IND direct 
applicants to social services rather than escort them. 
 

OR 
•  If social services disagree with IND's assessment and say the applicant 
is an adult as claimed, IND treats the applicant as an adult asylum 
claimant and refers him or her to NASS if support is required. IND 
issues an Application Registration Card after induction. 
 
 
 
Current Arrangements In The Refugee Council 
  
C. Where IND has decided to treat the applicant as an adult and the 
Refugee Council do not wish to invoke emergency procedures. 
 
•  The Refugee Council advise the applicant of the procedures and put 
him or her in touch with a legal representative or other expert advice as 
required 
  
 
D. Where IND has decided to treat the applicant as an adult and then 
Refugee Council wish to invoke emergency procedures 
 
•  The Refugee Council notifies the relevant social services department 
and invites their comments on/participation in the age assessment.  
•  The Refugee Council informs IND if the social services department 
assesses the applicant as a minor. IND amends the files to show the 
applicant as an Unaccompanied Asylum Seeking Child. IND issues a 
new ARC.  
•  The Refugee Council continues to offer support as at "C" above if the 
social services department assesses the applicant as an adult but the 
applicant wishes to pursue a challenge to IND's/Social Services' 
assessment
 
Process To Be Followed By Social Services Departments 
  
E.   Where IND has referred an applicant to a social services department for care as a 
minor but the social services department believes the applicant is an adult 
 
•  The social services department contacts IND (Fax. 020 8760 3105). 
IND amends the case record to show that the applicant is an adult 
asylum seeker and  informs the social services department, who 
arranges to send/direct applicant to NASS to apply for support. IND 
issues a new Application Registration Card.  
•  The social services department refers the applicant to NASS and the 
Refugee Council if support is required. If the applicant has no legal 
adviser, the Refugee Council will arrange for the necessary advice and 
assistance if the applicant wishes to challenge the social services 
department's assessment. 
  
F. Where IND has decided to treat the applicant as an adult (and 

 

referred to NASS if appropriate) but the applicant claims support 
from social services department direct. 

 
•  The social services department decides on their responsibility to the 
applicant and assesses the age of the applicant. If the social services 
department agrees with IND, they tell the applicant and refer him or her 
to NASS if appropriate. The social services department will also notify 
NASS and IND of their involvement and share reasons for their 
decision on age.  
If the social services department assesses the applicant as a minor, they 
inform IND who amend the case record to show the applicant is to be treated 
as an Unaccompanied Asylum Seeking Child and issue a new Application 
Registration Card. Social services also inform the Refugee Council and any 
legal representative as appropriate. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

APPENDIX F: 
 
GLOSSARY 
 

 
Accommodated 
See s20 
 
Administrative non-compliance 
A category of refusal for an asylum application. This can be a major 
reason for UASC (q.v.) refusals, for example - if they do not return 
required forms in time. 
 
A
DSS 
 
Association of Directors of Social Services 
 
 Age Assessment 
The process by which a local authority collects information about the 
likely age range into which a child falls, where no independent proofs 
exist. The assessment represents the professional opinion of the social 
worker based on recorded evidence about the balance of probabilities 
at the time.  
 
Age Determination 
IND’s power to look into and determine the age of an asylum-seeker for 
the purposes of determining his/her entitlement to welfare support 
under the Immigration and Asylum Act 1999, s94 ss7. This process 
requires decisions to be made quickly. It is open to challenge either by 
submitting further proof direct to IND or in the case of children the 
professional assessment of a local authority. 
  
Age Disputed 
A category of asylum-seeker recorded on the IND database. It implies 
that someone has claimed to be a child but is being treated as an adult 
by IND. 
 
Application 
The declaration made by an asylum-seeker to IND that they wish to be 
protected by the UK Government and remain in the UK. It is a process 
and at the early stages may only involve disclosure of basic details, 
whereas later it may include details of alleged persecution etc. 
 
Approved Social Worker (ASW) 
Social Worker appointed by the local mental health service under the 
Mental Health Act 1983, approved to undertake assessments in the 
community of people with mental health problems. 
  
 
 
 

ARC Card 
A new system of “smart cards” issued to asylum applicants. They 
contain a photo and on the “chip” have further identifying details, which 
can only be read with special equipment. They are increasingly the 
main form of proof of identity for asylum-seekers. 
 
A
SU  
Asylum Screening Unit. Asylum-seekers who have not declared at Port 
are likely to have their initial contact with a Screening Unit. The best 
known is Croydon but there are others in for example Leeds and 
Liverpool. They are generally part of the Immigration Service (see 
below). 
  
Asylum 
A general term for the protection offered by the UK to people who claim 
to be at risk and who cannot find the protection they need from their 
own state authorities.  
 

 
Belonging” 
See Local Connection 
  

 
C
AMHS 
Child and Adolescent Health Services 
  
Caseworker (or Senior Caseworker).  
A member of the ICD (see below), trained and skilled in decisions 
about refugee status, humanitarian protection etc. They will gather the 
information relevant to an application and make the initial decision. 
They will present the IND case if a negative decision is subject to 
appeal. 
  
Central Point of Contact 
A special IND unit in Croydon which has been set up to assist local 
authorities who need information on individual cases. There is a 
telephone number dedicated to enquiries about UASCs. As confidential 
information is being shared, users need to be registered as bona fide 
representatives of a local authority with a need to know. 
 
Child in Need (CIN) 
 
Children Looked After (CLA) 
See s20 
 
Convention (on Refugees) 
The UN Convention which describes the particular circumstances 
which qualify someone for refugee status as opposed to other 
 

protection needs which an asylum-seeker may have (United Nations 
1951) Not to be confused with the UN Convention on the Rights of the 
Child 1989. 
 
COAS 
Core Assessment (see Framework for Assessment) 
 
Courier  
An adult who accompanies the child/young person as far as the UK, 
but takes no further responsibility for them. They may or may not be 
paid, and/or involved in smuggling or trafficking (q.v.). 
 
Criminal Records Bureau (CRB) 
A recently-established, one-stop-shop for checking the records of 
people applying for posts involving work with children. 

 
D
iscretionary Leave (DLR??). 
A time-limited permission for asylum-seekers to remain in the UK 
despite the fact that they have not established that they are refugees 
nor that they require humanitarian protection. UASCs may be given 
DLR since they cannot be returned as children. In the case of adults 
the leave is subject to thorough review at 3 years. For UASCs the 
review is at 3 years or 18th birthday whichever is the sooner. 

 
E
xceptional Leave to Enter and/or Remain. (ELR) 
The legal permission which may be granted to an asylum-seeker who 
has not established that s/he should be considered to be a refugee but 
nevertheless needs to remain in the UK. Some UASCs may be granted 
ELR because of serious humanitarian needs; but others, who would be 
returned if they were adults, will receive ELR to their 18th birthday. At 
the time of publication, ELR policy is under fundamental review. 
  

 
F
ramework for Assessment 
Guidance produced by DH under s7 of the Local Authority Social 
Services Act 1970 which provides a systematic way of analysing, 
understanding and recording information about children in need and 
their families/carers. It comprises an initial and core assessment 
process. It does not have the force of law, but local authorities are 
required to comply with it unless there are clear, local reasons to the 
contrary.  

 
G
rant 
Local authorities assisting UASC can claim a grant payment from IND 
for any UASC they are supporting under their Children Act duties. The 
grant is paid for specific expenses only and applies to under 18’s. LA 
 

service developments which help ensure IND processes are completed 
efficiently, or which are more efficient in cost terms, may be put to IND 
as bids for special grant funding. 

 
H
umanitarian Protection 
Asylum-seekers who do not qualify as refugees, (e.g. because their 
persecution is not due to religious or political affiliation), may never the 
less need protection from life threatening situations, or inhuman or 
degrading treatment. If their own government is unable or unwilling to 
protect them, the UK government may accept a duty to. This is new 
policy development. 
  
Human Rights Act 
The HRA sets out the different grounds on which someone may be 
entitled to take action against a government agency for the treatment 
they have received:  
•  Article 2 is the right to a due legal process 
•  Article 3 concerns the rights to have one’s life protected free 
from torture (see, Humanitarian Protection) 
•  Article 8 gives rights to personal and family life. 
 
I 
Identification, Referral and Tracking 
A preventive initiative, led by the Children and Young Person’s Unit 
(CYPU), designed to combat risk and disadvantage by means of a 
comprehensive system which will ensure that children and young 
people are not “lost” to services designed to support them. All local 
authorities are in the process of designing local data-collection and 
sharing systems. 
 
Immigration and Nationality Department (IND) of the Home Office. 
IND contains all the Home Office services which relate to immigrants to 
the UK. This definition concerns those which bear on asylum issues 
only. There are three separate directorates in IND all with their own 
definition. They are the Immigration Service, the Integrated Casework 
Directorate and the National Asylum Support Service. 
 
Immigration Service 
This directorate of IND deals with people entering the UK or with those 
who should leave on the expiry of their leave to remain. Its officials 
screen applicant at ports or in screening units and issues necessary 
documents pending decisions on the application. Cases are usually 
transferred quickly to the Integrated Casework Directorate. 
 
Indefinite Leave to Remain (ILR) 
Refugee status (q.v.
 
I
nformation Note 
 

A general summary of the arrangements for dealing with UASCs 
published by IND in August 2002. 
  
Integrated Casework Directorate 
ICD is made up of teams of case-workers who will make asylum 
decisions on application, represent IND at appeals and judicial 
challenges, and ensure the communication of the decisions to those 
entitled to know. There are specially trained teams who deal with 
applications from children. ICD has agreed to communicate with 
relevant local authorities about UASC decisions and to deal with their 
queries through the Central Point of Contact. 
 
Integrated Children’s System (ICS) 
A new system based on the Framework for Assessment and LAC 
materials (q.v.), which provides for the assessment of children in need; 
(being piloted, at the time of writing.) 
  
Interview (also known as substantive interview) 
In the past UASCs were not interviewed by caseworkers, but a new 
policy is being piloted which will require UASCs to attend for interview. 
This is in response to the principle that the voice of the child must be 
heard, and also helps to meet the requirements for due legal process, 
which in turn leads to more rapid completion of cases. Failure to attend 
may lead to a negative decision for administrative non-compliance 
(q.v.). 
 
IOM 
Intergovernmental Organization for Migration 

 
J
udicial Review.  
A legal mechanism by which statutory agencies (among others) may be 
challenged on how they have interpreted or applied the law relating to 
their legal duties. In some cases, a JR may apply only in very special 
circumstances; in others it may have a more general application. 
  

 
L
aming 
The recent report on the death of Victoria Climbié by Lord Laming, 
which has implications for child protection, tracking of children and the 
Framework for Assessment. 
 
Local connection 
The principles against which local authorities determine which authority 
has a duty to assess an applicant’s housing needs. 
 
Looked After Children (LAC) 
See s20. “LAC materials” are the published formats provided by DH for 
work with LAC, currently under review. 
 

 N 
 
N
ational Asylum Support Service 
A Home Office Agency set up to find and manage accommodation and 
other support for destitute asylum-seekers. NASS does not offer 
support to unaccompanied children, but there are a number of points 
where the Service’s work interfaces with local authorities working with 
UASCs: the design and management of the UASC grant, transfer 
arrangements at 18 and UASCs who may subsequently be discovered 
to have friends or relatives willing to care for them and who are 
receiving support from NASS. 

 
O
rdinarily resident. 
The principles determining which local authority has Children Act 
responsibility for a child in need. It is often difficult to apply these rules 
to recently-arrived UASCs. 

 
P
rotection of Children Act 1999 (PoCA) 
This Act amended and extended the law regulating the employment of 
people working with children. It requires child care organizations to 
check applications with the Criminal Records Bureau (q.v.). 
 

 
R
efugee 
See Convention 
 
Relevant child 
An unaccompanied child who is looked after by the local authority 
under s20 of the Children Act 1989 may become a “relevant child” for 
the purposes of the Act, as amended by the Children (Leaving Care) 
Act 2000. Guidance issued with regulations made under the Act sets 
out for local authorities their obligations, depending on the immigration 
status of the young person when they reach 18
 
 

 
s17 
Section 17 of the Children Act 1989, which sets out the general duties 
of local authorities towards the provision of services for children in need 
(and their families) in the area. “Children in need” are defined in sub-
section 10. 
 
s20 
Section 20 of the Children Act 1989, which deals with the 
responsibilities of local authorities towards children in need in their 
area, who appear to require accommodation as a result of a range of 
circumstances defined in the section. 
 

 
S
ectioned 
Detained under the relevant section of the Mental Health Act 1983. 
 
Self-Evaluation Form (SEF) 
A form issued to children applying for asylum and who to date would 
not have received a “substantive” interview. Forms need to be 
completed and returned to ICD within 28days.  
 
S
eparated child 
'Separated children' are children under 18 years of age who are outside 
their country of origin and separated from both parents, or 
previous/legal customary primary care giver. (See UASC) 
 
Smuggling  
Smuggling is the transport of a person (with their consent) to another 
country through illegal means. The vast majority of people entering the 
UK illegally are smuggled rather than trafficked. People-smuggling is 
the facilitation of illegal entry, in breach of immigration law, either 
clandestinely or through deception or the use of false documentation. 
In this sense “smuggling” refers to the illegal transport of a person or 
persons across state borders, which results in a benefit for the 
smuggler. It follows that the person smuggled will be complicit, often 
paying large amounts of money to be transported, and once in the 
country they wish to enter will be left to their own devices. 

 
T
rafficking  
The UN Protocol to Prevent, Suppress and Punish Trafficking in 
Persons, especially Women and Children, supplementing the UN 
Convention against Transnational Organised Crime (2000) to which the 
UK is a signatory, includes a comprehensive and widely accepted 
definition of trafficking, which involves three core elements:  
•  movement of a person 
•  with deception or coercion 
•  into a situation of exploitation 
 
In practice, it may be quite difficult to make an initial distinction between 
smuggling and trafficking. In some cases, young people may think that 
they are being smuggled, but are in fact – unknown to them - being 
trafficked. Equally, trafficking often does include an element of 
smuggling, namely the illicit crossing of a border. However, there are 
also elements of trafficking within a country as the traffickers move 
victims between locations and sometimes sell them to another 
organisation. 

 
U
naccompanied Asylum-Seeking Child (UASC) 
A child  who is or appears to be under the legal age of majority (18 in 
the UK), and on arrival in the UK is not accompanied by a parent, 
 

guardian, or other adult who by law or custom is responsible for 
him/her. Children in this situation are also known as separated children 
or unaccompanied minors. 
 
UNHCR 
United Nations High Commissioner for Refugees 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Appendix G 
 
Unaccompanied Asylum Seeking Children Flowchart 
 
 
 
Child 
Placement with 
presents 
friend/relative 
Private Fostering  
 
as UASC 
(other than: grandparent, 
Carry out assessment 
sibling,  
Consider s17 support
 
uncle, aunt or step-parent) 
Transfer to LAC or 16+ 
Allocate SW,  
 
carry out LAC reviews 
etc 
 
 
Report to IND 
Carry out 
Initial/Cor
Foster Placement  
Child becomes a
 

‘Looked After Child’
Assessm
 
ent
under 18 
Other ‘appropriate 
Young Person turns 18 
 
placement’ 
Have they been Looked After for  
 
e.g. hostel 
more than 13 weeks since age 14 ? 
Consider Age  
Refuse 
 
Assessment 
over 18 
Services 
 
Y
N
 
e

s
 
 
Young Person entitled to benefits as UK national 
Yes, granted Indefinite or  
Young Person  
Refer to DSS, Housing Benefit etc,  
Discretionary Leave to Remain 
Has s/he had a 
becomes a  
 
Provide Leaving Care services (s 23 Children Act) 
decision re.  
‘Former Relevant 
Asylum?  
Child’ 
 
 
Yes, refused leave to remain 
        No 
Young Person excluded from benefits and services 
unless to do so would breach his/her rights  
under the European Convention  
(s 54 Nationality, Immigration & Asylum Act 2002) 
 
Young Person entitled 
Yes, granted 
Has s/he had a  
Young Person
to  
Indefinite/Discretiona
decision re.  
makes application 
benefits  
ry  
Asylum?  
to NASS 
Refer to DSS,  
Leave to Remain 
 
Housing Benefit etc 
N
Yes, refused leave to remain 

Carry Out Human Rights Assessment: 
Provide whichever service under s23 is  
Provide Leaving Care
No entitlement 
Young Person 
necessary to prevent a breach of Human Rights 
Services, reclaim support 
to  
makes  
grant from NASS 
any services 
application to 
NASS  
N f th
i
 

 
APPENDIX H 
 
 
The Age Assessment Interview Process – Checklist 
 
 
 
1.  Before the interview: 
 

 ARRANGE INTERPRETER: Check correct dialect with the young 
person. Ensure the interpreter has sufficient time to stay for the entire 
interview process.  
  
2.  During the interview: 
 

 TAKE NOTES: Make sure you take clear notes throughout the 
interview. Note the explanations you have given to the young person, 
the questions asked and answers given. They need not be word for 
word, but need to be as detailed as possible. Make sure they are 
legible.  
 
 EXPLAIN PURPOSE OF THE INTERVIEW & YOUR ROLE AS 
ASSESSING SOCIAL WORKER: Make sure the YP understands this. 
Make a note that you have explained this and the YP is happy with this.  
 
 ASK OPEN ENDED, NON LEADING QUESTIONS: Go through the 
sections in the Assessment document. Use this to structure the 
interview. Explain why you are asking questions about specific topics 
as you go through. Be confident with the questions that you ask, it is 
acceptable to challenge the information the YP has given you, but do 
not be too negative.  
Essential questions: 
1. 

Why do you think you were born on (claimed dob)? 
2. 
Do you have any documents to support your date of birth? 
Have you given any documents to anyone else? 

 
3.  At the end of the interview: 

 
 DISCUSS YOUR THOUGHTS WITH THE YOUNG PERSON: Explain 
to the YP that you will be using the information they have given you to 
come to a decision about their age. If you have doubts about their age 
based on their appearance and presentation and the credibility of the 
information they have given you, you need to tell the YP this and give 
them the opportunity to respond.  
 
 GO THROUGH YOUR NOTES WITH THE YOUNG PERSON: If need 
be, ask the interpreter to assist you. Read through the notes to the YP.  
 
 SIGN AND DATE THE NOTES: You should sign the notes, and ask 
the YP and interpreter to sign them.  
 
4.  After the Interview: 
 

 
 GATHER ALL THE MATERIAL YOU NEED TO CONSIDER: Make a 
list of all the material you have, including any documents, medical 
reports, your notes etc. Follow up where necessary. If the YP has 
indicated they work with other professionals you need to contact those 
persons to gain their opinions. e.g. CAMHS 
 
 CONSIDER EACH SOURCE OF MATERIAL: In your assessment you 
need to refer to all relevant information to show you have considered it. 
Each document or source of information must be referred to, stating 
why you accept it or reject it.  
 
 COMPLETE AGE ASSESSMENT FORM: Use all the information you 
have gathered.  
 
 PREPARE DECISION LETTER: Never use a standard letter. The letter 
must be tailored to the individual YP. You must give reasons, they need 
not be long but must be adequate to explain to the YP why you have 
reached the decision. 
 
5. The Follow Up Interview  
 
 INTERPRETER & NOTES: Ensure the interpreter is available again. 
As above, take full notes.  
 
 PURPOSE OF INTERVIEW: Explain that you have made an 
assessment and that your decision is provisional at this stage.  You are 
to go through the assessment and give the YP the chance to respond 
to your comments.  
 
 GO THROUGH THE ASSESSMENT: Go through each section and 
invite the YP to comment. The comments must be noted on the form.  
 
 CONSIDER THE INFORMATION GIVEN: You must show you have 
taken the extra comments into account and decide whether this alters 
your assessment. Once finalized, you should have the assessment 
signed by the appropriate manager.  Finish your decision letter.  
 DECISION TO YOUNG PERSON: Give the YP the decision letter, 
copy of Intake Interview notes and Age Assessment.  
 

Document Outline