This is an HTML version of an attachment to the Freedom of Information request 'Flexible working requests'.
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Flexible Working Statutory Rights – Employee Guidance 
 

 Introduction 
 Right to Request Flexible Working 
 Qualifying Conditions 
 Application Procedures 
o  Written Application 
o  Meeting to discuss Application 
o  Appeal Procedure 
o  Employment Tribunal 
o  Flowchart 
 Further Advice 
 
 
 

Introduction 
The County Council introduced flexible working as part of its commitment to helping 
its employees achieve a work/life balance.  The Flexible Working (Eligibility, 
Complaints and Remedies) Regulations 2002 and the Amendment Regulations 2006 
and 2009 and the Flexible Working (Procedural Requirements Regulations) 2002, 
provide a statutory right for parents and carers to request flexible working 
arrangements, and a statutory obligation for employers to have procedures in place 
to consider such requests seriously.  A summary of these Regulations can be viewed 
here.  
 
The Council, after consultation and agreement with the recognised Trade Unions, 
has incorporated these rights into its flexible working arrangements.   
 
These notes should help you understand what the rights are, who is covered, and the 
procedures that the Council has put in place (which you need to follow) if you wish to 
exercise these rights.  
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Right to Request Flexible Working 
The Regulations provide you with a right to request flexible working, not a right to 
work flexibly. 
 
As a Council employee you can apply (one application per year) to your manager for 
a permanent/temporary variation to your contract of employment, as long as you 
meet the qualifying conditions and you follow the Council’s application procedures.   
 
This means that you can ask for a change to the number of hours that you are 
contracted to work, the times that are required to work and/or where you are required 
to work.   For example, you can ask to: 

reduce working hours, e.g. to work part time or job share; 

change working times, e.g. to work term time only, operate flexitime, stagger 
working hours, work compressed hours (e.g. 9-day fortnight) or work annualised 
hours; and/or 

change work location, e.g. occasional/permanent homeworking, teleworking or 
hot-desking.   
 
Further details of the flexible options available to you can be viewed here. 
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Flexible Working – Statutory Rights.doc 
 
March 2009 
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Qualifying Conditions 
To exercise the statutory right to apply for flexible working you must, on the date of 
your application: 
a)  have been employed continuously, by the County Council, for at least 26 weeks, 
(it does not matter what type of employment contract, e.g. permanent, fixed-term, 
casual, relief, variable hour, full or part-time);  
      AND EITHER: 
 
b)  be the mother/father/adopter/guardian/foster parent of a child - who is under 16 
years of age (or under 18 years of age for a disabled child) -  or be married to/the 
partner of such a person; AND 

have/expect to have responsibility for the upbringing of the child; AND 

make your application for the sole purpose of helping you to fulfil your 
parental responsibilities in respect of that child; AND 

make your application at least two weeks before the child reaches the 
relevant age limit (i.e. 16th or 18th birthday); 
OR 
c)  care/expect to care for a person who is aged 18 and over who is: 
 
-   your spouse/partner/civil partner; OR 
 
-     your near relative, e.g. grandparent, sibling, aunt/uncle, parent-in-law, ‘step’  
family members, adopted family members; OR 
 

not related to you but lives with you at your address. 
  
In terms of this new right, an immediate relative is a spouse/civil partner/partner/ (not 
a child under 18) and a near relative includes parents/grand parents/siblings/uncles & 
aunts, whether these are full blood/half blood/adoptive/in-law relationships. 
 
Please note that those employed on a contract for service, e.g. agency staff, are not 
covered by the new regulations. 
 
If you do not have a statutory right to apply for flexible working, your manager will still 
consider your request seriously – guidance and an application form are available 
here.  
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Application Procedures 
 
Written Application 
To ensure compliance with the Regulations, you must complete the appropriate form 
(i.e. either the Application for Flexible Working (Parents’ Statutory Right) Form or 
Application for Flexible Working (Carers’ Statutory Right) Form) and return it to your 
line manager.  
 
Both forms are broken down into three sections: 
 
Section A – asks you to confirm your personal details, and that you meet the 
qualifying conditions
 
Section B - asks you to provide specific details of the flexible working pattern that 
you are requesting, and evidence that you have thought about the effects your 
proposals may have on your workplace and how these might be overcome.  Consider 
whether your request is realistic; for example, a Receptionist asking to work from 
home will not be a realistic request.   
Flexible Working – Statutory Rights.doc 
 
March 2009 
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Cambridgeshire County Council 
 
 
 
 
Section C 
– is your declaration that you have completed the form accurately and in 
full.   
 
It is important that you complete all sections in full.  Failure to do so may result in a 
loss of your right to make an application.  In addition, think about the date you would 
like your new working pattern to begin.  Be aware that the process can take up to 14 
weeks to complete, and sometimes longer where a problem arises. 
 
Please note that to make a false application, will be considered an act of dishonesty 
under the Council’s Disciplinary Rules, and may lead to disciplinary action being 
taken against you. 
 
Meeting to Discuss Application 
Your manager will arrange to meet with you to discuss your application within 28 
days
 of its receipt. 
 
In some cases your manager may seek to agree an extension to this time limit with 
you or may not need to meet with you if he/she agrees your application immediately 
and confirms this to you in writing within the 28-day period.    
 
You have the right to be accompanied at this meeting by a trade union representative 
or another work colleague of your choosing, where you should discuss your proposal 
and how it might be accommodated.  Where difficulties arise in accommodating your 
proposals, other suitable working arrangements should be discussed. 
 
Your manager must provide you with a written decision on your application within 14 
days
 of the meeting. 
 
Where the decision is to agree your proposals, your manager will confirm the 
changes and their effective date.  Please note that if your manager agrees to the new 
working conditions, the new work pattern constitutes a permanent change to your 
terms and conditions.  You have no right to revert back to your previous working 
pattern, nor can your manager insist on such a reversion.  However, you can agree 
between you to place a time limit on the new working pattern to, for example, assess 
how the new arrangement works out for you. 
 
Where the decision is to refuse your proposals, your manager will provide, in 
accordance with the Regulations: 

details of the grounds for refusal

sufficient explanation as to why those grounds apply; and 

details of the Council’s appeal procedure. 
 
Appeal Procedure 
You may appeal against a decision to refuse your application by completing an 
Appeal Form and sending this to your Director (or delegated manager) within 14 
days
 of receiving your manager’s written decision, stating clearly the grounds for 
your appeal. 
 
You will be called to an appeal hearing, within 14 days of the receipt of your appeal 
notification.  The time and place of the meeting will be agreed with you, and you have 
the right to be accompanied by a trade union representative or a work colleague of 
your choosing. 
 
Flexible Working – Statutory Rights.doc 
 
March 2009 
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An appeal hearing may not be necessary, where the appropriate manager (within the 
14-day period) upholds your appeal and writes to you to confirm this decision, his/her 
agreement to your proposals and an effective start date for the variation to your 
employment contract. 
 
Where an appeal hearing is held, the manager must confirm the decision of the 
appeal hearing to you, in writing, within 14 days of the hearing. 
 
Where the decision is to uphold the appeal and to agree your proposals, confirmation 
of the changes and their effective date will be given. 
 
Where the decision is to dismiss the appeal and to refuse your proposals, the 
manager will set out the grounds on which this decision has been based. 
 
The decision of the appeal hearing is final, i.e. there is no further right of internal 
appeal. 
 
Employment Tribunal 
If you are not satisfied with the outcome of your appeal, you may make a claim to an 
employment tribunal – details of the time limits, the grounds on which you can make 
a claim and the remedies that may be applied can be viewed here.  Please note that 
you have no right to make a complaint if you simply disagree with the business 
grounds provided by your manager for declining a request, and neither has the 
Employment Tribunal/ACAS got binding powers to question the business reasons. 
 
Flowchart 
A flowchart depicting all stages of this procedure can be viewed here
 
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Further Advice 
Further advice and guidance about your statutory rights in relation to the Flexible 
Working ‘Eligibility’ and ‘Procedural’ Regulations is available from HR teams. 
 
General advice about work/life balance can be viewed here; advice about flexible 
working issues can be viewed here. 
 
A copy of the application form to be completed if you wish to exercise your statutory 
right as a parent can be viewed here; the application form for a carer can be viewed 
here
 
 
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Flexible Working – Statutory Rights.doc 
 
March 2009 
Copyright © Cambridgeshire County Council                                           

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