This is an HTML version of an attachment to the Freedom of Information request 'Flexible working requests'.
Cambridgeshire County Council 
 
 
MAKING A REQUEST FOR FLEXIBLE WORKING (STATUTORY RIGHT) PROCESS  
 

 
 
 
 
 
 
Employee completes, and sends to line manager, appropriate Parents or Carers application form, confirming: 
 
 
 
 
 
 
 
 
•  that s/he meets the qualifying conditions to exercise the statutory right; 
•  details of the request, i.e. the variation (temporary/permanent) to his/her terms and conditions being sought; 
•  that s/he has considered the potential benefits of/difficulties in accommodating the variation;  and offers 
•  suggestions on how any identified difficulties might be managed. 
Manager arranges to meet employee within 28 days of receipt of completed application form. 
Manager meets with employee (who has right to be accompanied) to explore the desired work pattern in depth, 
and to discuss/consider alternative flexible working patterns, as appropriate, in order to find a solution that best 
meets the needs of both parties.  
Within 14 days of the meeting, manager confirms outcome to employee in writing. 
Manager agrees variation 
Manager rejects variation, providing clear business 
grounds for the decision, in accordance with the 9 
statutory reasons for rejection 
Employee starts new flexible working 
arrangement, confirmed in writing by 
variation to contract. 
Employee unsatisfied - confirms 
Employee accepts decision 
decision to appeal (in writing 
– may put in further request 
within 14 days) to Director 
in 12 months. 
Director hears appeal hearing within 14 days 
of notice of appeal 
 
Director overturns decision and 
Director upholds decision. Confirms 
agrees solution with employee. 
within 14 days of hearing 
Confirms within 14 days of hearing 
Employee unsatisfied, takes a claim to 
Employment Tribunal 
Employment Tribunal award costs and ask 
Employment Tribunal uphold decision 
for request to be reconsidered 
CCC/Director reconsider decision
No further right of appeal
Decision overturned – solution agreed 
Decision Confirmed
with employee 
Flexible Working Statutory Requests.doc Copyright © Cambridgeshire County Council 

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