Dear Sir or Madam,

     According to the Statutory Code of Practice for Freedom of
     Information, each public authority should publish its target times
     for determining complaints and information as to how successful it
     is with meeting those targets.

     I have been unable to find either of these on your website. In
     fact, in the A-Z directory of services, there are links to webpages
     on FOI for East Sussex, Lewes, and Eastbourne Councils, but,
     surprisingly, none for Rother.

     Can you please either direct me to where this information has
     already been published, or else release, for each quarter since FOI
     has been in place, details on what the target time for complaint
     handling was, how many complaints were received in the period, and
     what time was achieved for handling those.

     Thank you,

     Richard

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