Chris Allan

Dear Sir/Madam,

Freedom of Information Request IN370352

Thank you for you request for information received on 6 May 2009.

The Council contracts out the provision of on street enforcement and our contract provides a combined service delivery including:

on-street parking enforcement services.
vehicle removals.
signs and lines maintenance.
cash collection, counting, banking and ticket machine maintenance.
an integrated parking ICT system which includes: notice processing software; electronic parking permits; document scanning, workflow and postal payment processing; and on-line web payments.

Overall, the council spent £5,373,404.90 on this service in financial year 2008/09.

In financial year 2008/2009, the Council received £6,911,000.00 in income from parking tickets, approximately £1.7 million from permits and £12.5 million from ticket machines and mPark (paying for parking using a mobile phone).

Note: if you are not happy with this response, or want to complain about the way in which we handled your application, please write to the Director of Corporate Services, Waverley Court, 4 East Market Street, Edinburgh, EH8 8EG.

If, after you have received a reply from the Director of Corporate Services, you remain dissatisfied, you have the right to appeal to the Scottish Information Commissioner: Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews KY16 9DS (e-mail: [email address])

If you require any additional information please do not hesitate to contact me on 0131 469 3914.

Yours faithfully

Ruth Muir

Customer Care Section

Parking Operations