This is an HTML version of an attachment to the Freedom of Information request 'Contracts, age disputes and data matching'.

NRUC Team Meeting

9 March 2006

Minutes

Attending:

Michael Gould

Donna Wilson

Wahid Ali

Agenda:

1. Team Training

2. Website

3. Issue Log

4. Shared Drive

5. Data Exchange with Home Office

6. Training Programme

7. AOB

  1. Team Meeting

MG happy with Crystal Reports training

MG - WA to canvass LA's on suggestions / improvements to Reports

DW suggests we put out a 'Report' template for LA's to provide comments / suggestions

MG - WA / DW to familiarise Crystal Reporting with data extracted and saved in MG's Drop Box folder.

DW suggested we set-up a link on website for Enterprise

MG to write `thank you' letter to Crystal Reports trainer

WA to attend Dreamweaver course on 13 - 15 March (in place of DW)

  1. Website

MG - WA to find out how we can apply Dreamweaver to website and how we can update on a regular basis. MG will contact Esprit to find out Tender.

MG - WA to update text / FAQ's, upload forms (e.g. Access Protocol) and set-up comments / feedback field on website

  1. Issue Log

MG - Issue Log needs to be continued

DW has created Access D/B for support log (specifically for NRUC e.g. resetting A/Cs) and contact log

MG- everything to go on internal log - we then discuss as a team and escalate as necessary

  1. Shared Drive

MG - we need to clean the Shared Drive and maintain document control (save old files under Shared Archived)

DW / WA to create `Drop Box' folders in the Shared Drive

  1. Data Exchange with Home Office

MG trying to set-up `road map' on how we are going to retrieve information from the Home Office e.g. improving quality of the back drop

MG will look into setting-up a meeting for the NRUC with the Home Office

MG - IND and NASS are both aware of NRUC and have agreed to use NRUC

MG to contact Simon Bentley (Home Office) so we can `regularise' relationship with NRUC, and Joe Heatley will write a letter to Esprit to `show concerns'

  1. Training Programme

MG on training visit to Birmingham 13/3/06

DW to create training environment for NRUC users

MG - empty server required for training environment. Also, there should be a third link on the home page for NRUC training

  1. AOB

MG - NRUC Roles will have to be reviewed and changed e.g. NRUC administrator having viewing access only

Next meeting 16/3/06